The RoleAs an L1/L1.5 Technical Support Engineer, you will diagnose and resolve a variety of technical issues while maintaining high levels of customer satisfaction. You will work within the ITIL framework, managing the lifecycle of Incidents and Service Requests.Key ResponsibilitiesOmnichannel Support: Handle inbound calls, chats, and emails, ensuring all issues are logged, categorized, and prioritized in the ITSM tool (ServiceNow/Remedy).Technical Troubl
The RoleAs an L1/L1.5 Technical Support Engineer, you will diagnose and resolve a variety of technical issues while maintaining high levels of customer satisfaction. You will work within the ITIL framework, managing the lifecycle of Incidents and Service Requests.Key ResponsibilitiesOmnichannel Support: Handle inbound calls, chats, and emails, ensuring all issues are logged, categorized, and prioritized in the ITSM tool (ServiceNow/Remedy).Technical Troubl
The RoleAs an L1/L1.5 Technical Support Engineer, you will diagnose and resolve a variety of technical issues while maintaining high levels of customer satisfaction. You will work within the ITIL framework, managing the lifecycle of Incidents and Service Requests.Key ResponsibilitiesOmnichannel Support: Handle inbound calls, chats, and emails, ensuring all issues are logged, categorized, and prioritized in the ITSM tool (ServiceNow/Remedy).Technical Troubl
The RoleAs an L1/L1.5 Technical Support Engineer, you will diagnose and resolve a variety of technical issues while maintaining high levels of customer satisfaction. You will work within the ITIL framework, managing the lifecycle of Incidents and Service Requests.Key ResponsibilitiesOmnichannel Support: Handle inbound calls, chats, and emails, ensuring all issues are logged, categorized, and prioritized in the ITSM tool (ServiceNow/Remedy).Technical Troubl
£36,000 - £46,000 per year, Generous holiday & Pension, On call
Role - Electrical Maintenance Manager Location - Reading Salary - £45,000 - £50,000 OTEAre you an experienced electrical bias maintenance manager looking a new challenge and a better work-life balance? My client is a large educational establishment in Reading, they currently have a rare in-house role for an experienced person to join an already existing strong team to. This role is Monday - Friday 37 hours a week, offering fantastic benefits.The Package
Role - Electrical Maintenance Manager Location - Reading Salary - £45,000 - £50,000 OTEAre you an experienced electrical bias maintenance manager looking a new challenge and a better work-life balance? My client is a large educational establishment in Reading, they currently have a rare in-house role for an experienced person to join an already existing strong team to. This role is Monday - Friday 37 hours a week, offering fantastic benefits.The Package
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