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    • senior service desk engineer

      • bristol, south west
      • permanent
      • £35,000 - £40,000 per year
      The RoleAs an L1/L1.5 Technical Support Engineer, you will diagnose and resolve a variety of technical issues while maintaining high levels of customer satisfaction. You will work within the ITIL framework, managing the lifecycle of Incidents and Service Requests.Key ResponsibilitiesOmnichannel Support: Handle inbound calls, chats, and emails, ensuring all issues are logged, categorized, and prioritized in the ITSM tool (ServiceNow/Remedy).Technical Troubl
      posted 16 february 2026
      The RoleAs an L1/L1.5 Technical Support Engineer, you will diagnose and resolve a variety of technical issues while maintaining high levels of customer satisfaction. You will work within the ITIL framework, managing the lifecycle of Incidents and Service Requests.Key ResponsibilitiesOmnichannel Support: Handle inbound calls, chats, and emails, ensuring all issues are logged, categorized, and prioritized in the ITSM tool (ServiceNow/Remedy).Technical Troubl
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    • junior service desk engineer

      • bristol, south west
      • permanent
      • £30,000 - £35,000 per year
      The RoleAs an L1/L1.5 Technical Support Engineer, you will diagnose and resolve a variety of technical issues while maintaining high levels of customer satisfaction. You will work within the ITIL framework, managing the lifecycle of Incidents and Service Requests.Key ResponsibilitiesOmnichannel Support: Handle inbound calls, chats, and emails, ensuring all issues are logged, categorized, and prioritized in the ITSM tool (ServiceNow/Remedy).Technical Troubl
      posted 16 february 2026
      The RoleAs an L1/L1.5 Technical Support Engineer, you will diagnose and resolve a variety of technical issues while maintaining high levels of customer satisfaction. You will work within the ITIL framework, managing the lifecycle of Incidents and Service Requests.Key ResponsibilitiesOmnichannel Support: Handle inbound calls, chats, and emails, ensuring all issues are logged, categorized, and prioritized in the ITSM tool (ServiceNow/Remedy).Technical Troubl
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    • it first & second line support

      • city of london, london
      • contract
      • £18.00 - £21.00 per hour
      Job Title: IT Helpdesk Support - ExpertLocation: LondonDuration: 10 Months Contract with Potential ExtensionRate: £18.79 - £21.56 per hour Inside IR35We are hiring an IT Helpdesk Support - Expert for a leading global financial services organisation. This is a 10-month contract role supporting end users through first-line and second line IT support.The successful candidate will act as the first point of contact for IT-related issues, ensuring incidents an
      posted 7 february 2026
      Job Title: IT Helpdesk Support - ExpertLocation: LondonDuration: 10 Months Contract with Potential ExtensionRate: £18.79 - £21.56 per hour Inside IR35We are hiring an IT Helpdesk Support - Expert for a leading global financial services organisation. This is a 10-month contract role supporting end users through first-line and second line IT support.The successful candidate will act as the first point of contact for IT-related issues, ensuring incidents an
      show job details

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