student support documents

Welcome to the Student Support page at Randstad. Here, we've consolidated all the essential resources to ensure a smooth and effective experience for our support workers.

Whether you're looking for detailed 'How-To' guides, comprehensive policy documents, or our informative handbook, you'll find everything conveniently located in one central hub. 

To view our Role Guidance documents please click here.

To view our University Information Packs please click here.

To access our Webinar Series content please click here.

To access our CPD Webinar Series content please click here.

'how to' documents

role guidance.

These documents provide quality benchmarks for each role, based on guidance provided by the Department for Education (DfE). They ensure  that you are  equipped with the knowledge and skills to effectively support students by outlining our expectations and examples of best practice.

university information packs

Our university information packs provide key information to help our Support Staff familiarise themselves with the site where they'll be working. They contain key contact information plus details on transport, parking, on site facilities, IT access, room booking and safeguarding procedures.

Webinar Series

Please find the links and resources from our Webinar Series to assist support workers with their continuous professional development.

UHMAN webinars.

PASSHE.

PASSHE, the Professional Association of Specific Learning Difference Specialists in Higher Education, formerly known as Association of Dyslexia Specialists in Higher Education (ADSHE), is a pioneering organisation with over 20 years of dedicated service in supporting and enhancing the expertise of professionals who work with students with Specific Learning Differences (SpLDs) in Higher Education.

PASSHE has provided a special discount code ONLY for Randstad workers to use to gain a discounted PASSHE Membership (30% off the usual membership price - this is usually £65 but discounted to £45.50)

Visit: https://passhe.org.uk/register/passhe-membership/ then ‘add a coupon’ and use the code ‘RandstadAUT25’ to apply the discount. 

PASSHE Membership is open to anyone with an interest in Specific Learning Differences in Higher Education who would like to be part of a professional organisation which provides a voice on industry-wide policy and developments.

As a PASSHE member, you’ll gain access to:

  • A supportive professional community through in-person and online meetings.
  • Exclusive training opportunities, including PASSHE Accredited CPD.
  • Discounted rates for PASSHE Online and National Conferences.
  • Assistive Technology surgeries.
  • A members-only resource hub on our website.
  • Our JISCMail forum connects you with other specialists in the field.
  • Access to peer support opportunities.
  • The opportunity to become part of the Executive or join specialist working parties, to steer the organisation.

CPD - links to relevant resources

CPD webinar series

Explore our collection of CPD webinar resources, covering essential topics such as Growth Mindset, LGBTQ+ Support, Wellbeing & Mental Health as well as Introduction to AI, with downloadable PDFs of the slides for easy reference and continued learning.