How to prepare for an account manager job interview

  1. understand what this type of job really entails
  2. dress smartly and arrive in good time for your interview
  3. know all about the company and the people your are meeting
  4. prepare for specific questions such as "Why is establishing a long term relationship with clients so important?"
  5. prepare for more general questions like "Why do you want to work for us?"

People in account manager jobs are responsible for keeping the clients and customers associated with their businesses happy, and for ensuring that they are able to generate and sustain long-term, positive relationships with these individuals.

As time passes, it is also key for account managers to keep these relationships healthy, in order to uncover chances to up-sell and cross-sell new products and services that may be relevant.

Account managers are effectively responsible for ensuring that maximum value is extracted from each of their clients on a long-term basis. To be successful in this aim, they need to impress their customers during every interaction.

This article will explain how individuals should approach interviews for account manager jobs.

Recruitment companies can help individuals who are interested in applying for this type of role to create an effective application that will impress any employer. Once an interview has been secured, it is important to spend time considering how to approach the process.

Tackling the account manager job interview

Dressing smartly, arriving with plenty of time to spare, and thoroughly researching the company beforehand, are all essential steps that are expected when in any interview situation. During the process itself, try to be confident - without straying into arrogance. This will help to make a positive first impression on the interviewers, and provide momentum for the interview.

Account manager interview questions to ask the employer

When being interviewed for an account manager role, it is key to try and demonstrate the abilities that will be essential for success in the day-to-day operations of the job. When applying for a sales orientated position, like this one, it is important to be warm and engaging, whilst also showing an ability to listen and empathise with the positions of others.

If the interviewers feel comfortable in the candidate’s presence, they will feel reassured that potential customers will not be intimidated by the candidate if they were to award the job to them.

While candidates will need to emphasise their sales abilities, they also need to convince interviewers that they can sustain positive relationships, and are instantly likeable people. Candidates should not be afraid to show a little vulnerability if they are feeling nervous, as this often simply shows how much they care about the position.

Interview questions

  • Why is establishing a long term relationship with clients so important?
  • What is the best way to earn trust from customers?
  • Tell me what you think the key to a successful business relationship is?
  • What is your previous sales record?
  • What motivates you in your day-to-day work?
  • How well do you operate as part of a team?
  • How do you motivate other members of the team to achieve more?
  • Are you a natural leader?
  • How would you deal with an angry customer?
  • How would you cope with a long term customer acting unreasonably?

General interview questions

  • What would you say are your key strengths and weaknesses?
  • Why do you want to work for us?
  • What do you know about our company and our main challenges?
  • Why did you leave your last job?
  • Do you have any questions for us?