what is a billing coordinator?

As a billing coordinator, you handle the accounts receivable of a company. You keep the accounts records for all bills and payments related to a client and double-check to ensure the information is accurate. You supervise invoicing and follow up with clients. A billing coordinator ensures every client is charged appropriately by checking for errors that could lead to overcharging or undercharging.

Working as a billing coordinator involves constant communication with clients to help them resolve problems, answer queries and address billing disagreements. You also protect the company's interests by ensuring invoices are paid on time and company profits are reported.

Successful billing coordinators have strong mathematical skills, attentiveness to details and level-headedness. It is also crucial to be a good negotiator to communicate effectively with frustrated clients when there are issues with their bills.

Your services are useful in any company that provides services or sells products. Most businesses need billing coordinators. That means you can choose your work environment and preferred sector. For instance, in a law firm, you are in charge of calculating billable hours, while in private healthcare, you ensure insurance companies remit money for patients' procedures.

Would working as a billing coordinator suit your level-headedness and strong attention to detail? Then read on to find out what competencies and qualifications you need to thrive in a billing coordinator role.


billing coordinator jobs

average salary of a billing coordinator

According to ONS, a billing coordinator earns an average salary of £30,000 per year. That means the hourly rate is £15.38. Your salary starts at £24,500 annually when you join the profession. Experienced billing coordinators earn around £41,500 per year.

Apart from the basic salary, you also enjoy multiple benefits, including transport, housing and medical allowances. You may also receive end-of-year bonuses and other non-monetary benefits like paid holidays and sick leave.

what factors affect the salary of a billing coordinator?

The main factors influencing your salary as a billing coordinator are your experience and employer. At entry-level, your minimal skills and expertise attract a lower compensation package. However, you can negotiate higher pay as you build your years of experience and gain more transferrable skills.

The business sector also impacts your salary potential. For instance, the legal profession pays higher salaries compared to other businesses. If you have prior knowledge of billing practices or experience working with the accounts receivable arm of a company, you typically earn more than the baseline salary. Your location can also influence your salary. Big cities are likely to have higher wages compared to smaller towns.

woman looking far away
woman looking far away

types of billing coordinators

The types of billing coordinators depend on the business sectors they work for. Some include:

  • legal billing coordinator: as a legal billing coordinator, you manage the billing hours for the clients and send them invoices. That means you track solicitors' charges and ensure clients pay them on time.
  • retail billing coordinator: as a retail billing coordinator, you maintain the accounts receivables. You ensure your employer receives all the payments on goods sold to clients.

working as a billing coordinator

Working as a billing coordinator involves analysing payments and handling customer service tasks. Let's explore the responsibilities and work schedules of billing coordinators.


education and skills

To become a billing coordinator, you need the following educational qualifications:

  • bachelor's degree: you have to complete a degree in a related field to kick start your career. A business-related course like finance, accounting or marketing gives you a competitive advantage.
  • work experience: you can gain experience working as a billing coordinator by applying for internships. Entry-level positions like a junior accountant can provide work experience. If you want to work in law, you need a background in the field to get you started.

skills and competencies

As a billing coordinator, you need the following skills and competencies to excel in the role:

  • communication skills: as a billing coordinator, you have to be an exceptional communicator to address clients' complaints and find amicable resolutions. You also need to explain the bills to customers in simple terms and ensure they are comfortable with the company prices and payment policies.
  • problem-solving skills: as a billing coordinator, you need good problem-solving skills since many issues arise during billing. Problem-solving abilities help you address a client's problems and fix problems that may damage the relationship between the company and the client.
  • customer service skills: billing coordinators spend most of their time liaising with clients. You need customer service skills to handle customers calmly and resolve issues promptly to ensure client satisfaction.
  • detail-oriented skills: as a billing coordinator, you should pay attention to billing details and ensure accurate information. Your eye for detail helps you avoid complaints of overcharging.

speaking middle aged woman
speaking middle aged woman


FAQs about working as a billing coordinator


thank you for subscribing to your personalised job alerts.