how our tuition services can change lives.
Our tuition services have the power to transform the lives of children and young people by igniting a passion for learning. Through personalised and focused support, tutoring helps pupils discover the joy of acquiring knowledge, turning what might have been a daunting task into an exciting journey.
As pupils engage with their tutor, they build self-confidence and realise their potential and capabilities. This newfound confidence can spill over into other areas of their lives, empowering them to tackle challenges with a positive mindset.
Furthermore, our tuition services drive the development of transferable skills which benefit pupils beyond the classroom. Critical thinking, problem-solving, and effective communication are just a few of the competencies that tutoring helps to develop. These skills are essential for lifelong learning, ensuring that pupils are not only prepared for academic success but are also equipped to navigate the complexities of life.
By embedding a love of learning and nurturing essential skills, our tuition services supports the foundations for the pupil’s future and instills a lifelong commitment to personal and intellectual growth.
If you aren't a parent or carer but are interested in Randstad tuition services then please click here for our tuition services home page.
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we provide experienced and qualified tutors.
Our specialist tutors possess a range of qualifications and attributes designed to engage pupils and help them to achieve their educational goals.
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qualifications.
- Qualified Teacher Status (QTS)
- Postgraduate Certificate in Education (PGCE) or Bachelor of Education with QTS
- Higher Level Teaching Assistant (HLTA)
- Teaching Assistant (TA) Level 2 and 3
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key attributes.
- Open and caring
- Good listener
- Resilient and adaptable
- Non-judgmental
- Skilled in behaviour management
- Creative and engaging
- Subject specialists in their area
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experience.
- Teachers
- Youth workers
- Counselling/mentoring experience
- Social work experience
- Special Educational Needs (SEND) expertise
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subject areas.
- English
- Maths
- Science
- Humanities
- Languages
- ESOL
what to expect from our tutors.
Our tutors will act as teachers during the sessions, providing structured and supportive instruction. Tutoring sessions will be delivered either online or face-to-face, and you will be informed of the lesson delivery method before the sessions commence.
Your child will receive tuition one-to-one or in a small group, typically with no more than three students. When tutors begin working with your child, they will take time initially to ask them questions to find out about their likes and dislikes, as well as their preferred learning style. They also benefit from discussing your child's needs with you to ensure they provide bespoke support tailored to their needs.
Alongside their lessons, your child may be assigned additional tasks, such as homework or research, to be done between sessions. The tutor will work with your child to enhance their learning in specific subjects and build confidence.
Tutors also have access to an online tool to help them assess your child’s current strengths and areas to focus on. This ensures that support is provided where it’s needed the most to have maximum impact on your child’s progress.
what you can do to support us.
To ensure your child's tuition sessions are productive and beneficial, we need your support in several key areas:
Please ensure your child is prepared to commence their session on time. This includes being dressed appropriately, having eaten, and having the necessary equipment, such as pens, pencils, and a calculator. If using IT equipment ensure the pupil is logged on, microphones and headsets are working properly, they have their passwords to hand and have plenty of power to last the length of their session.
Provide a suitable learning environment, such as a quiet area away from distractions (e.g. TVs and phones) and ideally seated at a table.
During each session, please allow the tutor the space to carry out their work while remaining within earshot to ensure the tutor is never entirely on their own but you can keep track of what's going on.
Be available to chat with the tutor, who will provide regular feedback on your child's progress. We also offer a termly survey for you to provide feedback.
If your child cannot attend a session, inform the tutor beforehand, ideally with at least 24 hours' notice. If you are giving less than 24 hours notice to cancel a session, or simply do not show up on the day, this will mean that the session cannot be rescheduled and the allocated hours will be lost.
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parent and carer faq.
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how is a tutor found for my child and how will I be informed?
A commissioner (usually a Local Authority or school) will provide Randstad with the details of the support required, including:
- Pupil name
- Year group
- Subject
- SEND / SEMH information
- A copy of the EHCP if applicable / available
- Details of any specific needs or requirements
- Hours of tuition required
- Type of support required (in person or online)
Randstad will source a suitable tutor with the relevant skills and experience to provide the support required - this may take time depending on location, specific skills required and availability. Once identified, we will reach out to you to obtain the availability of your child for tuition (please bear in mind that a responsible adult must be with the child at all times if taking place in the home). We will ensure this aligns with the tutor/s before confirming the tuition. Where tuition is being provided in more than one subject, a single tutor may cover all of these, or we may provide a different tutor for each subject depending on availability.
Once the right match is found, we will confirm all the details to you via email. This will contain the following information:
- Tutor name
- Location of support
- Start date and time
- Hours per week
- Subject/s
- Type of delivery (online or in person)
- Link to the online learning platform & online session guide (for online delivery)
- Details of our absence policy
- Randstad contact details
Please check through this information carefully and let us know if there are any issues or questions you may have regarding the support offered.
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how will my child access tuition?
Tuition may be delivered face to face, either at school, a suitable public space (such as a local library), or in the pupils place of residence. Tuition can also be delivered online from a suitable location.
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do I have to be with my child when they are being tutored?
For safeguarding reasons, a responsible adult must be in the vicinity/same room during tuition times. For example, parent and carers do not have to sit next to their child during tuition (unless they feel it beneficial to do so) but must be nearby and within earshot. No tuition should take place with a pupil who is on their own or in a closed room away from another responsible adult.
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how can I help my child to get the most out of tuition?
Help your child to get into a good routine, such as being up, dressed, fed and ready to learn on time. Creating a quiet place with the right equipment, such as a desk and chair away from distractions. Ask your child how tuition is going and feedback anything to the tutor, or to us, that may help. Let us know in advance if there are any dos and don'ts for your child that the tutor should be aware of. Complete the termly satisfaction surveys to help us to know what's going well, and where improvements could be made.
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what do I do if the session has to be cancelled?
Please let the tutor know as much in advance as possible, at least 24 hours if you can. Failure to do so may affect the pupils attendance record and the funding will be wasted for that session.
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what if my child doesn't want to attend tuition?
If, for any reason, your child is not engaging with tuition, let us know so that we can work with you to try to find the best way to encourage them to start engaging with sessions. We understand that some pupils may take a while to get used to a structured learning routine, so we can advise you on how to support your child to build up to this at a suitable pace.
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what if my child doesn't like the tutor?
We work hard to ensure our tutors are a good match for each pupil. However, sometimes personalities and teaching styles are not always a perfect match. In this case, get in touch with Randstad in the first instance and explain the situation, we may be able to help by working with you and the tutor on any blocks. Alternatively, we can help to source a more suitable tutor if all avenues have been explored.
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what happens when my child starts tuition?
The tutor/s will make contact with you prior to the first session to introduce themselves and confirm the tuition logistics. This is a great opportunity to share any relevant information that may be useful to ensure the sessions get off to a good start. For example, your child’s likes or dislikes, previous education history, specific needs and conversation topics or triggers to avoid.
During the first few sessions, tutors are advised to do some ‘getting to know you’ activities to start building the relationship and trust. They will also discuss and agree expectations and boundaries for the sessions, including behaviour. It’s important to go at the right pace suitable for the child, so ‘academic work’ may not start until a few sessions into the support when the child is ready. Please keep your tutor/s informed how the child is feeling about their support so that they can plan to adjust the pace and expectations accordingly.
If appropriate, tutors will use an online assessment tool to run baseline assessments for each subject when they feel the child is ready. This data helps them to better understand the child’s areas of strength and particular areas for further study. These assessments will be repeated at least once per half term to track progress. You will also be able to track the data on the pupil dashboard.
Ongoing, It’s important to have good communication with your child’s tutor/s so they can update you on their progress, and find out if there’s anything they need to be aware of that may affect the tuition sessions. This will ensure that your child has the best possible outcomes, and the support is tailored to their needs.
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how do I raise a concern about any aspect of my child’s tuition?
There are various routes to raise any concerns you may have regarding the tuition, including safeguarding concerns. We have a dedicated team of consultants who are on hand during business hours to answer your queries.
Use the Contact Us section at the bottom of this web page.
Email the Tuition team directly: tuitionservices@randstad.co.uk
Call the Tuition Team: 0161 200 1922
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what do I do if I have a safeguarding concern?
At Randstad we take safeguarding extremely seriously. We all have an important part to play in ensuring the safety and wellbeing of children and young people. If you have any concerns at all, our dedicated safeguarding team is on hand to investigate these following the proper procedures in line with government legislation.
- In the first instance, contact the Randstad team to raise your concerns as soon as you can (as outlined in the ‘how do I raise a concern’ point above)
- You can also reach out to our safeguarding team directly: safeguarding@randstad.co.uk
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what do I do if I want to make a complaint or report misconduct?
Contact the Randstad team (as outlined in the ‘how do I raise a concern’ point above) clearly stating the nature of your complaint, what the impact has been and any steps you see necessary to address these. More information can be found on this web page
For misconduct reporting please visit the misconduct reporting procedure page Misconduct reporting procedure | Randstad UK
For whistleblowing, please see our whistleblowing policy
https://mail.google.com/chat/u/0/#chat/dm/snUvLEAAAAE
Where you feel you can’t raise a concern through Randstad, the SpeakUp facility, permits anonymous reporting. To report via SpeakUp call 0800 169 3502 or visit
www.speakupfeedback.eu/web/integrityatrandstad/gb using PIN code 42114.
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I have a question not answered here.
Feel free to reach out to our team on our contact form.
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