tuition services documents

Welcome to the Tuition Services page at Randstad. Here, we've consolidated all the essential resources to ensure a smooth and effective tuition experience for our educators.

Whether you're looking for detailed 'How-To' guides, comprehensive policy documents, or our informative handbook, you'll find everything conveniently located in one central hub. 

  • For information and video on utilising our assessment tool click here.
  • To access our SEND Webinar Series content then click here.
  • To access our CPD Webinar Series content then click here.
  • To view our best practice and standards matrix and articles and videos click here.
  • For curriculum resources click here.
  • For other CPD providers click here.
  • To view our quality assurance document click here.
  • To view our 'how to' guide for our online learning tool click here.

view our policies

and guides.

access policies

'how to' documents

assessment tool information and webinar.

Please find useful videos to assist on using the Randstad Assessment Platform and a great webinar, led by Abigail from Century which covers getting the most out of the assessment tool.

  • helpful assessment tool videos.

    Please find some helpful videos to assist you with using the Randstad Assessment Platform

    Training Video Link: https://drive.google.com/file/d/19Umxq1r2IA67muP3QJv1aj4fG8eS_lCG/view?usp=sharing

    Randstad Assessment Tool - Tutor FAQ

    Randstad Assessment Platform - How To Login - https://youtu.be/l4sLiIBz80s

    Randstad Assessment Platform - Checking Your Students - https://youtu.be/iEjX-bdO5Hg 

    Randstad Assessment Platform - Checking Courses - https://youtu.be/QJAXy5G-6WA 

    Randstad Assessment Platform - Diagnostics - https://youtu.be/lDllAUz92k8

  • assessment tool webinar.

    We had a great webinar, led by Abigail from Century, which covered getting the most out of the assessment tool.

    This webinar covered a lot of really useful information such as:

    • Overview of usage so far
    • Recap of how to use the diagnostic assessment cycle to generate progress data
    • Assigning the right course
    • Avoiding ‘course clash’
    • Previewing a course 
    • How the student recommended pathway works
    • Using the Student dashboard effectively
    • Using virtual stickers to celebrate student achievement 
    • How to access the help pages on the site 

    A quick reminder that you must reset a diagnostic that has already been taken when the pupil is ready - this generates the progress data to help show the impact of all your hard work! 

    Recording here 

    watch webinar

  • assessment tool 101 webinar.

    This session revisits some of the basics to get you started with the tool:

    • How to log in
    • What is the recommended pathway?
    • Using the 'class admin' to view groups
    • Setting work using 'assignments' and 'smart assignments'
    • Using 'teacher dashboard' and 'student dashboard' to track progress 
    watch webinar

online learning tool.

Please find below information on how to access and use the online learning tool for virtual tuition. Please remember this is the only online platform that should be used for Randstad Tuition for safeguarding, quality assurance and payroll reasons (using alternative sites may result in non payment of sessions).

  • online learning tool - how to guide

    Please find the 'how to' guide for our online learning tool here.

    view 'how to' guide

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CPD webinars

Explore our collection of CPD webinar resources, covering essential topics such as Growth Mindset, LGBTQ+ Support, Randstad Assessment Tool (Century), Kaltura Tuition Tools, and Wellbeing & Mental Health, with downloadable PDFs of the slides for easy reference and continued learning.

  • growth mindset.

    Discover how to transform your thinking and unlock your potential with our 'Personal Mindset 2025' workshop—embrace the power of a growth mindset, overcome challenges, and create lasting change in your life!

    Watch the video.

    View the PDF.

  • diversity & inclusion - LGBTQ+

    The "LGBTQ Student Support Training" PDF provides a comprehensive guide on understanding LGBTQ+ identities, creating a safe and inclusive environment for students, and practical ways to support LGBTQ+ students through education, empathy, and allyship.

    Watch the video.

    View the PDF.

  • assessment tool (century).

    Discover how Randstad's Century Assessment Tool drives measurable progress in pupil learning through structured assessment cycles, impactful diagnostics, and continuous support for tutors.

    Watch the video.

    View the PDF.

  • online learning tool (kaltura).

    The online learning tool (Kaltura) webinar provides a detailed walk-through of the current and upcoming tutor room features on the Randstad tuition platform, covering best practices for setup, addressing common technical issues, and introducing new features like Miro integration and improved content management tools.

    Watch the video.

    View the PDF.

  • well-being & mental health.

    Explore practical strategies for building resilience, preventing emotional burnout, and maintaining mental well-being in challenging times, with actionable insights and support resources included.

    Watch the video.

    View the PDF.

  • behaviour & engagement.

    Provides practical strategies for building resilience, preventing emotional burnout, and maintaining mental health, emphasising the importance of social support, positive action, and realistic optimism in challenging times.

    Watch the video.

    View the PDF.

SEND Webinar Series.

Please find the links and resources from our SEND Webinar Series to assist tutors with their continuous professional development.

best practice standards.

Our best practice and standards matrix provides a clear guide for tutors as to our expectations for key areas of teaching and learning. Download our best practice and standards matrix here.

Below are links to some relevant external resources that may help support development in the main areas outlined on the matrix. 

  • setting high expectations - motivating and inspiring pupils.

    Article: The power of expectations - This article delves into the Pygmalion Effect and offers 5 ways to harness the power of expectations, distinguishing between aspirations and expectations, the role of parental expectations, and fostering high self-expectations. It emphasises that realistic yet high expectations, established early, are key.

    Article: Supporting Student Success with High Expectations - This article shares a personal anecdote and practical advice on being a "warm demander" – building strong relationships while maintaining high standards. It suggests a "5-1 Structure" for feedback (five positives for every one piece of critical feedback) to encourage receptiveness.

    Guide: How to develop high expectations teaching - This resource provides a PDF outlining the characteristics of high-expectation teachers versus low-expectation teachers, offering concrete examples of their teaching practices and beliefs. It emphasises that high expectations alone aren't enough; they must be combined with specific teaching practices.

    Article with video links: The impact of high expectations - Theory (part of support for early career teachers by GOV.UK) - This article and videos focus on high expectations (which is crucial for progress). They also touches on practical classroom techniques like using timers and clear starts/ends to activities, which can support student focus and progress.

    Article: Communicating High Expectations to Learners - This article offers practical strategies for communicating high expectations, such as making learning objectives crystal clear, allowing students to self-monitor progress, praising effort (not just excellence), providing opportunities for revision, fostering student autonomy, and encouraging self-reflection. It also references Carol Dweck's work on growth mindset.

    Video: We owe all students high expectations - Shemeka Millner-Williams - This video features an educator's personal journey and insights on the importance of demanding excellence from all students, particularly those from underserved communities, as a pathway to self-actualisation.

    Video: Teacher Expectations can Affect Pupil Outcomes - This video discusses the research on how teacher expectations for behaviour and academic performance strongly impact student success. It highlights the importance of positive expectations.

    Article: 9 Tutoring Strategies To Boost Student Learning & Motivation - This article outlines practical tutoring strategies that involve building positive relationships, effective questioning, tailoring lessons to individual needs, fostering a growth mindset, and promoting student-centred learning, all of which contribute to motivation and high expectations.

  • promoting progress and outcomes

    Article: Promoting pupil progress with learning behaviours - This article emphasizes the importance of explicitly teaching learning behaviours (emotional, social, and cognitive) to support long-term pupil progress. It provides practical questions for teachers/tutors to reflect on student needs and how to model/develop these behaviours within their subject teaching.

    Article: How tagging transforms learning outcomes: pupils achieve more progress in just three months - This article discusses the use of data tagging in assessment tracking tools to identify and address learning gaps, allowing for targeted interventions. It emphasizes how meaningful, actionable data can empower teachers and improve pupil outcomes. NB Century data could be used very effectively for this purpose. 

    Article: 7 easy ways to improve pupil progress that you can use in your classroom today - This piece offers practical strategies for accelerating pupil progress, such as retrieval practice, scaffolding new content, focused practice (including "drills"), effective and manageable marking, appropriate and directive feedback, and identifying/intervening in learning gaps.

    Video: Be Accountable for Pupils' Attainment, Progress and Outcomes - This video directly addresses the teacher standard of accountability for pupil attainment, progress, and outcomes. It emphasizes the importance of continuous improvement and helping students achieve their goals for future success.

  • cultural responsiveness and inclusivity

    Article: Five Essential Strategies to Embrace Culturally Responsive Teaching - This piece highlights key strategies: knowing your students, being aware of personal biases, transforming pedagogy and curriculum, respecting and reinforcing student culture, and involving family and community. It emphasises empowering students through their cultural reference. 

    Article: The principles of culturally responsive teaching - This article explores the "why" behind CRT, explaining how culture influences learning and how cultural gaps can lead to misunderstandings. It advocates for recognizing and valuing students' "funds of knowledge" and using diverse perspectives as a strength in the classroom.

    Article: IncludED: A guide to inclusive teaching (Oxford University) - While aimed at university teaching, many principles are highly relevant for tutors. It emphasises understanding your students, communicating clearly (including expectations and language choice), and designing teaching that considers varied learning needs from the outset.

    Article: Inclusive Teaching: 5 Strategies & Examples - This article offers concrete strategies such as creating a psychologically safe learning environment, diversifying learning material, and taking students' individual needs (including access to resources and learning disabilities) into account.

    Video: 5-Minute Film Festival: Culturally Responsive Teaching - A playlist of seven videos provides an overview of culturally responsive teaching.

    Video: Education Buzzwords Defined: What Is Culturally Responsive Teaching? - A concise video explaining the core concept of CRT and providing references to key researchers like Geneva Gay, Zaretta Hammond, and Gloria Ladson-Billings.

    CPD Course: TeachingEnglish: Inclusive classrooms (British Council) - This free self-study course (available until Sept 2025) is excellent for language tutors but highly relevant for any tutor. It covers the nature of inclusion and exclusion, barriers to inclusion, creating an inclusive classroom environment, and designing inclusive assessment and materials.

  • rapport with pupil.

    Article: How to Motivate Students: 12 Classroom Tips & Examples - This comprehensive article provides a wealth of practical strategies, including active listening, showing genuine interest, using humor appropriately, respecting individuality, setting clear expectations, and offering empathy. It emphasizes that rapport is a two-way street.

    Article: Building Authentic Relationships With Students - This article provides specific, actionable strategies including being curious about students' lives, finding common ground, showing vulnerability (appropriately), and offering genuine praise. It also touches on the importance of non-verbal cues.

    Article: Article: A 4-Part System for Getting to Know Your Students - The article emphasises building strong teacher-student connections for effective teaching and proposes a four-part system: icebreakers, student inventories, data storage (e.g., a spreadsheet), and regular check-ins to systematically understand and support every student.

  • behaviour management.

    Free online course: Behaviour That Challenges - This free online challenging behaviour training course will equip learners with a detailed understanding of challenging behaviour including how to support positive behaviour, the importance of effective communication in managing behaviour, and the role of reflection and support for those involved in incidents of behaviour that challenge.

    Article: Managing Students’ Behavior During Remote or Hybrid Learning - This article offers practical advice applicable to online tutoring, emphasising setting clear expectations, routines, selective attention, providing choice, increasing motivation, and using effective commands. It also includes specific strategies like using "when/then" statements and labeled praise.

    Article: Five Strategies for Behavior Management in a Virtual Classroom - This guide provides actionable strategies for minimising distractions, encouraging community building, and responding positively to disruptions. It gives specific examples of what to say when students are off-task.

    Research Report (DfE): Case studies of behaviour management practices in schools rated Outstanding - This report provides examples of behaviour management practices in schools rated as 'outstanding' by Ofsted. It offers practical insights from real-world settings.

    Article: From Chaos to Calm: Effective Behaviour Management Strategies for the Classroom - This article discusses common causes of challenging behaviour and outlines practical strategies for a positive classroom environment, including classroom organisation, cultural factors, clear expectations, positive language, setting boundaries, and positive reinforcement.

    Article: 10 Evidence-Based Approaches To Better Behaviour Management In The Classroom - This article distills key evidence-based strategies, such as consistency, talking less, positive reinforcement, high expectations, engaging learning, clear expectations, managing low-level behaviours, teaching routines, and building positive relationships. It often references key researchers like Robert Marzano and Doug Lemov.

    Video: No such thing as naughty-Why we need to rethink challenging behaviour - Peter Nelmes - This is a highly recommended talk for educators. Nelmes argues that challenging behaviour is often a form of communication, and by understanding what's being communicated, teachers (and tutors) can transform their approach and the lives of vulnerable pupils. It encourages a shift from labelling children as "naughty" to seeking the root cause of the behaviour.

    Video: Tips 4 Teachers - Behaviour management strategies 

    Book: Classroom Behaviour: A Practical Guide To Effective Teaching, Behaviour Management And Colleague Support - Bill Rogers - Bill Rogers looks at the issues facing teachers working in today′s classrooms. Describing real situations and dilemmas, he offers advice on dealing with the challenges of the job, and how building up a rapport with both students and colleagues can support good practice.

  • fulfilling professional responsibilities.

    Please see the Education Handbook and relevant policy documents linked at the top of this page.

  • personal and professional conduct.

    Keeping Children Safe in Education (KCSIE) - GOV.UK - While a comprehensive safeguarding document for schools, it's essential reading for anyone working with children. It implicitly and explicitly outlines the importance of professional boundaries as a preventative measure against abuse. It covers areas like appropriate communication, safer working practices, and the professional code of conduct.

    Article: Maintaining your professional boundaries - This article discusses the importance of maintaining professional boundaries to safeguard pupils and protect yourself from allegations. It covers the power imbalance, appropriate language, information sharing, personal space, and work/home separation. Support like supervision and team reflection helps maintain boundaries and emotional wellbeing.

    Article: 22 Ways to Improve Your Communication Skills in the Workplace - This article discusses some key ways to improve your communication skills in a professional setting. 

    Article: 5 Strategies for Accepting Constructive Feedback - This article provides practical, actionable advice that resonates deeply with educators.

    Article: How to Handle Constructive Criticism - Written specifically for teachers, this article empathises with the pain of receiving criticism but emphasises the opportunity for growth.

    Video: The power of believing that you can improve - Carol Dweck - In this insightful talk, Dr. Dweck introduces the concepts of fixed and growth mindsets and explains how our beliefs about our abilities fundamentally impact our capacity to learn and to triumph over adversity. She shares compelling examples and research findings that illustrate the power of adopting a growth mindset, particularly in education and parenting. It's a foundational talk for anyone interested in the topic.

    Article: The Power of Positivity: The Benefits of a Positive Mindset at Work - This article looks at the benefits of adopting a positive mindset at work.

    Article: 20 Simple Ways To Maintain A Positive Attitude At Work - In this article, 20 different tips on how to have a better attitude at work are discussed. You’ll learn why positivity is essential, not just for personal well-being, but also for job performance and satisfaction. You’ll also discover a range of actionable tips that you can apply to your daily work routine to cultivate a more optimistic mindset.

other CPD sites.

We’ve collated links to a range of free resources provided by external organisations available on the internet, covering topics that tutors may find useful. We’ve picked out some we feel may be most relevant, but do feel free to explore the full range on offer via the link to each site. 

  • SENECA.

    Seneca offers a huge number of free online CPD opportunities for teachers. Each course is written by experts in their fields and includes the latest in education theory and thinking. All courses are Seneca Certified. You'll receive a certificate when you complete the course. You can use the certificate to show evidence towards your continued professional development.

    Cognitive Science for Teachers Level 1 - Cognitive Science for Teachers Level 1 starts by exploring the different types of memory and developing an understanding of what working memory is. The course will help to explain the principles of dual coding, interleaving, spaced practice, retrieval practice, elaboration and concrete examples and why these help students learn. The course links theory to practice by exploring the research to find the most effective strategies based on cognitive science. You will come away knowing the basics about how to embed cognitive science in your practice.

    Cognitive Science for Teachers Level 2 - Cognitive Science for Teachers Level 2 is Seneca's second cognitive science course. You will learn about the thinking and research of the latest thought leaders, including Daisy Christodoulou, Alex Quigley, David Didau and Mary Myatt. You will come away from the course with practical advice about how to have a more evidence-informed approach to teaching, including how you approach interleaving and curriculum design. This course is designed as a follow on from Cognitive Science for Teachers Level 1. Cognitive Science for Teachers Level 2 is an essential course for teachers with 3+ years experience and any teacher with Teaching and Learning responsibilities.

    Metacognition for Teachers - This course explores what metamemory is and the different areas of metacognition, including metacognitive knowledge, metacognitive monitoring and metacognitive control. You will also learn about the practical implications of metacognition for learners and teachers and the impact metacognition can make. The course will develop a deep understanding of how your students think and learn.

    Assessment for Teachers - If you’ve completed the cognitive science CPD courses, you will have a deep understanding of the importance of retrieval practice. This course looks at how retrieval practice and assessment are links and how you can improve student retention and make accurate judgements of students’ knowledge and skill using assessment. You will start by learning the principles of validity and reliability in assessment and how both formative and summative assessment should be used. You will also explore the most impactful ways to give effective feedback based on the latest research. The course will go on to make the link between theory and practice by explaining different methods of assessing students.

    Literacy in Science - There is a huge range of subject-specific vocabulary students need to know in the sciences. This course will go into detail about why literacy is so important in science education, how to break vocabulary up into tiers and how to teach the literacy of science in the most effective way. You will complete the course with a range of practical guidance covering the best ways to teach your students how to read, write and understand the language they need to be successful in science.

    Language Development for Teachers - Language Development for Teachers takes you through how language develops in children from a child's first words to becoming fluent in language. The course will help you to understand lexical development and will unpick the major theories of how language develops.

    Dual Coding for Teachers - Dr Flavia Belham & Oliver Caviglioli have come together to produce a free CPD course on how to use Dual Coding with your students. The course covers: Working Memory, Redundancy Effect, Modality Effect, Worked Example Effect and the Split-Attention Effect.

  • whole school SEND.

    Whole School SEND offer CPD webinars and live online discussions as well as CPD on a wide range of topics, hosted by regional lead teams and a range of guest speakers from the world of education. All our CPD is fully funded by the Department for Education and free to attend. Upcoming CPD events here.

    20 free CPD units - Covering some of the most commonly observed barriers to learning in classrooms and other learning environments, regardless of age, label or area of need. The units are developed in partnership with leading specialists from the sector to provide clear guidance on adaptations to teaching to help meet the needs of all learners. NB you will need to sign up to a free NASEN account to access.

    What works? 

    A number of organisations have What Works sites which hold information about interventions that have been peer reviewed and have gone through a panel process to be included. The aim is to help you to be confident that the resources referred to have a positive evidence base.  Online links are provided to all sources relating to England and the UK, organised within the Graduated Response to Need Framework within each of the four categories of need.

    Information from various organisations to help you develop your practice with children and young people in the four broad areas of need. 

    1. Communication and Interaction view here 
    2. Social, Emotional and Mental Health Difficulties view here
    3. Sensory and/or physical needs view here 
    4. Cognition and Learning view here.

  • free courses in england.

     Gain lifelong skills and in-demand accredited qualifications via government-funded free online courses for adults in England. Enrol online to access. 

    Some examples below: see site for more courses. All courses below take 6-12 weeks to complete and are 100% Government funded and accredited.

    Understanding Autism (Level 2) - This free online understanding autism course provides a detailed understanding of what it’s like for an individual to live with autism. You will gain a thorough introduction to autism, covering what is meant by ‘autism’. You will explore theories, and diagnosis and investigate person-centred support, communication, interaction, behaviour, and how you can help support healthy and fulfilled lives.

    Understanding Children and Young People’s Mental Health - This child mental health course explores the risk factors that affect a child’s mental health and investigates behaviours displayed by children in need of support. You will learn how to spot the signs a child is struggling and address issues early to help build a young person’s resilience.

    Adverse Childhood Experiences - This free online training course will provide learners with an opportunity to develop a detailed understanding of adverse childhood experiences (ACEs).

    Behaviour That Challenges - This free online challenging behaviour training course will equip learners with a detailed understanding of challenging behaviour including how to support positive behaviour, the importance of effective communication in managing behaviour, and the role of reflection and support for those involved in incidents of behaviour that challenge.

  • mind your words: children and young people's mental health.

    Mind Your Words is a free online course designed to support those working with children and young people with mental health needs. The tool aims to improve understanding of children and young people who have both mental health needs (or social emotional and mental health needs – SEMH) and speech, language and communication needs (SLCN). 

    RCSLT - Designed for professionals working with children and young people. The tool aims to improve understanding of children and young people who have both mental health needs (or social emotional and mental health needs – SEMH) and speech, language and communication needs (SLCN). The five core modules explain what speech, language and communication needs are, what social, emotional and mental health needs are, and how to recognise them, as well as how they are interrelated and some general strategies you can put in place.

  • open university.

    Free online courses covering a wide range of topics related to education and development.

    Learning to teach: becoming a reflective practitioner - Level 3 and 5 hours study - After studying this course, you should be able to: understand the role of reflective practice in ITE (Initial Teacher Education), recognise some models of reflective practice, identify the difference between reflection, analysis and description and understand the difficulties in ensuring that reflection leads to learning and begin to develop some strategies to ensure reflection supports development.

    Teaching and learning tricky topics - Level 2 and 24 hours study - After studying this course, you should be able to: understand the background to tricky topics and how they relate to the subject area. Apply the tricky topic process to support identifying student learning barriers and why they occur. Understand how learning design activities can help to identify the 'student voice'. Apply student and activity profiles and discover how they can inform a tricky topics intervention. Understand why and how to develop a targeted tricky topic intervention, as well as how to assess student learning of a tricky topic.

    Revision and examinations - Level 1 and 6 hours study - After studying this course, you should be able to: Manage time more effectively when revising and in the exam itself, learn, or brush up on, revision and exam skills and feel equipped to approach exams with less anxiety and stress.

    Developing Reading for Pleasure: engaging young readers - Level 2 and 24 hours study - It is widely recognised that supporting children to become capable and engaged readers plays an important role in their future success. Reading empowers; it facilitates education and employment, and it enriches one’s personal life and growth. In this free course, you will consider current research, debates and challenges that impact on children’s reading and gain knowledge and strategies to help you promote reader engagement across schools, homes and communities. 

    Teaching Mathematics  - Level 2 and 24 hours study - This course aims to develop your understanding of the mathematical content covered in the middle school years and effective strategies and approaches to the teaching and learning of this content. Through your studies you will begin to understand how children in this age group learn mathematics and the common misconceptions which they may experience.

     

  • future learn.

    Teaching Maths Courses - Become a top maths teacher with these online maths teaching courses exploring the fundamentals of the topic, and how to plan better lessons.

  • other resources.

curriculum resources.

Whilst not exhaustive, the following sites offer a range of subject specific resources for teaching and learning to support with planning and delivery. 

  • century nuggets (english, maths and science).

    Free to all Randstad tutors mapped to the curriculum. Randstad.century.tech 

    Also see this curriculum overview document.

  • white rose education (maths and science).

    whiteroseeducation.com

    Some free resources, paid annual membership for premium resources  

  • twinkl (english, maths, science and other subjects)

    twinkl.co.uk

    Free for 30 day trial, subscription following this. Twinkl’s experienced team of curriculum writers, graphic designers, and illustrators bring learning to life by creating a constantly growing library of instantly-downloadable educational resources for teachers, parents, schools, and homeschools.

  • TES (english, maths, science and other subjects).

    tes.com/teaching-resources

    The Tes website allows anyone to upload free content, and it is the individual author's decision whether to charge - a vast collection of free resources are available. 

  • teachit (english maths, science and other subjects).

    www.teachit.co.uk

    Offers free resources, specifically free PDF resources to all users regardless of membership status. However, to access a wider range of resources, including editable documents and PowerPoints, a Teachit subscription is required. an online library with thousands of free ready-made teaching resources designed to help time-poor teachers effectively plan their lessons.

  • BBC bitesize.

    bbc.co.uk/bitesize 

    A free online learning platform that provides educational resources for students in the UK, from primary school to post-16 education. It offers a wide range of materials, including video clips, interactive quizzes, games, and revision guides, designed to help students learn and revise various school subjects.