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Find out the procedures involved in being paid.

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our procedures.

As a temporary worker for Randstad, you can choose to work as:

  • PAYE
  • Personal Service Company (PSC)
  • Umbrella Company

If you choose any method other than PAYE, please be aware that your Company is responsible for all taxation, National Insurance and legal matters. We recommend that you seek independent professional advice on taxation responsibilities, particularly in light of the government's anti-tax avoidance legislation, IR35.

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Timesheet Payment Procedures

These procedures should be followed to ensure payments are legal, accurate and made in a timely manner.


Before Randstad can pay you, please return the following information to your consultant:

  1. signed Confirmation of Assignment letter
  2. signed Terms and Conditions of Employment
You must return the following information to the payroll department:
  1. completed personal details and bank details form
  2. P45 or P46 (completed)
Payroll team address (Financial & Professional only):

Payroll Dept 
85 London Wall 

Limited Companies

Before Randstad can pay a company, you must supply the relevant documents as stated below. Randstad will only pay through UK registered companies.

Personal Service Company

Please note:

  1. to sign any documents relating to your own Personal Service Company (PSC) you must be a director of that company.
  2. Randstad operates a self-billing system for Vat Registered companies.
  3. before any payments can be made, our payroll department must receive copies of the following:

a) A certificate of incorporation for your limited company
b) current appointments report (downloaded from Companies House website, showing you as director)
c) company bank account details (with the UK Branch address)
d) limited company VAT registration certificate (if VAT registered)
e) a signed and completed self billing agreement (if VAT registered, this will be sent to you on receipt of your VAT certificate)
f) a signed confirmation of assignment letter
g) a completed consultancy agreement that must be signed by yourself and Randstad.

Umbrella Company

Please note, to be paid through an umbrella company we must first receive:

  1. email notification from the company instructing us of their responsibility for your payments, including the date this change became effective
  2. certificate of incorporation
  3. company bank account details (with the UK Branch address)
  4. company VAT registration certificate (if VAT registered)

We will then liaise directly with your umbrella company to confirm that they will be paying you under the PAYE Umbrella basis.

Please be aware that without the information above, Randstad cannot make salary payments to a company account.

Payment Deadlines:
  • BACS payment will be made and cleared every Friday, and upon receipt of an authorised timesheet.
  • please liaise with your consultant regarding the timesheet deadline, as it differs depending on the client and the timesheet system used. Any timesheets submitted after the given deadline will be processed the following week.
  • online timesheets via the Randstad portal should be completed online and authorised by close of business each Tuesday.
  • you will be emailed your log in details for the Randstad online timesheet system once you have been set up on the payroll system.
  • please submit your timesheets weekly - please DO NOT submit a number of weeks together.
  • please contact your consultant should you have any queries or contact the payroll team directly on 0207 786 8050.

If the organisation you are working for agrees to cover your expenses, please submit your expenses with your timesheets. These should be sent on an expense claim form or on company headed paper. Both you and your manager must sign all expense forms and all receipts must be attached.

Holiday Pay

As a PAYE temporary worker, you will accrue the right to take paid holiday in accordance with DTI guidelines. In any given year, you may accumulate up to 28 days paid holiday entitlement (unless otherwise advised).

Randstad will pay you for holiday days taken. This will be based on your standard working hours only and additional pay due to overtime will not be included in the average pay calculation.

Procedure for taking paid holiday

Request any holiday with your employer or line manager at least two weeks in advance, as payment of holiday pay will only be made upon receipt of authorisation.

This can be in the form of a completed holiday form sent into the Randstad payroll team and signed by your line manager.

Holiday authorisation should be sent to Randstad payroll before 10am on Monday for inclusion in that week’s payroll run. Holiday pay will be paid a week in arrears, in-line with timesheet payments.

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