3 jobs found for manager

Contract Infrastructure / Security EngineerI have an interesting contract opportunity for an experienced Infrastructure / Security Engineer to join a client of mine in the health sector.This will be fully remote initially but when covid calms you will be expected to visit the office a few times per month, most likely in the new year and the clients office is in central London.Please be aware that this is working with a government client, therefore inside of IR35 and you will be required to work through an umbrella company.You will be proactive at troubleshooting, addressing root causes and recommend and implement improvements.Experience in the below systems/technologies is required;- System centre configuration manager- Active Directory- Azure AD- Powershell (or similar)- Identity- Azure / O365 fundamentals- ADFS- Cyber security best practicesPlease apply with your CV ASAP if you are interested in hearing more, finding out next steps.Contract Infrastructure / Security Engineer Randstad Technologies is acting as an Employment Business in relation to this vacancy.

I am looking for an experienced IT Engineer who is capable of taking responsibility of business critical systems and provide support across the UK, EU and USA. The most important skills for this role would be a good understanding of IT systems, a confident appreance with high communication skills and patience whilst dealing with users outside of the UK. The ability to manage your own workload and work without supervision is essential as your manager will be based in Poland. Core Tasks:1st Line support of Windows 10 and Office 2016Escalation of 2nd Line issues (Windows/Network Admin and SAP Support)Ticketing SystemsBasic GSM and RF Gun administrationAD AdministrationSQL backup and database restoreIf you are interested in this role then either apply online or send your CV to gian.fletchman@randstad.co.ukRandstad Technologies is acting as an Employment Business in relation to this vacancy.

An exciting opportunity for an IT Service Desk Analyst to work for a high-profile retailer. Based in the Fareham, Hampshire. Initial home working due to COVID-19. Role: IT Service Desk Analyst (1st Line Support)Location: Fareham, Hampshire (Initially working from home at least until New Year)Salary: £10 p/hDuration: ASAP for 6 MonthsShifts: 4 days on, 4 days off (Either 8am-6pm OR 9am-7pm) Sunday/Bank Holiday hours 9:30am-6:30pm As a high-profile retailer, we are looking to increase capabilities by seeking a Retail IT Service Desk Analyst (1st line support) to join the team. The Service Desk is the primary contact point for UK Retail stores running technology and systems for processing of transactions at Point of Sale, CRM and consumer engaging digital experiences (Digital Signage, Social, Interactive Apps).The candidate will be part of the function providing first line technical support, they will be able to operate in a highly dynamic, fast changing and fluid working environment, based from our Fareham offices. They will need to be 100% consumer orientated to deliver exceptional customer service and experiences to our business users, deliver incident management against defined SLA's, respond and escalate support tickets, provide technical analysis and problem-solving methodologies using remote desktop software and have a track record of incident closure in a similar environment.They will be expected to achieve against high-level SLA goals and metrics, drive down incidents, undertake necessary changes and work as part of a wider team in ensuring our retail stores have high availability to trade and operate. Key Roles & ResponsibilitiesAs part of the Level 1 support team, we are looking for an individual with the following skills:Be the first point of contact for our UK Retail stores for IT based issues, maintaining an exceptional level of customer service via phone and email.Provide technical troubleshooting support for desktop and iOS software and hardware technologies.Offer a high touch customer service, engaging with our business stakeholders and in-store employees.Proactive monitoring of retail systems and servers.Daily systems monitoring and administrative operational processes.Escalating support tickets through Service NOW to our 2nd Line team and working directly with third party suppliers.Installation and configuration of hardware and software for in-store installations.Excellent verbal and written communication skills, with a high touch telephone manner.Be an integral team player, working as part of a team, providing support on a shift basis.Perform miscellaneous job-related duties, such as: Basic admin, review and update of knowledgebase documentation and other items as defined by IT support lead. Due to the nature of this role, it may be necessary for the successful candidate to travel within the UK/Ireland to store locations to assist with on-site installations of hardware and software; this may result in extended days, as well as overnight stays. Knowledge, Skills & Experience:Previous experience in an IT support role at 1st line level.Good knowledge and understanding of Retail SystemsKnowledge of Microsoft Operating Systems and Servers and Office packagesPossess network infrastructure knowledge (specifically around WiFi networks)Experience of managing iOS devices in an enterprise.Experience of SQL databases (or similar enterprise databases) would be a plusAbility to schedule own workload prioritising to meet the business needsCapable of working on own initiative, with a proactive and organised approachAdapt to a varying role and be flexible in working styleGood communication skills and an excellent telephone mannerDemonstrate a support focused attitudeExcellent interpersonal and team skillsEssential that you hold a full driving license. Apply Now! To get your CV in front of the hiring manager today. Randstad Business Support is acting as an Employment Business in relation to this vacancy.