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    1 job found in sittingbourne, south east

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        • sittingbourne, south east
        • contract
        • £10.50 per hour
        • randstad inhouse services
        Job Role: Customer Service - both inbound and outbound calling Location: Sittingbourne Shift Pattern: 37.5 hours per week, able to accommodate hours between: 08.00 - 20.00 (7.5 hours per day)On call shifts are available, and to work 1 in 4 Saturday's, 09.00 - 13.00 (paid as overtime) which we are also flexible on. Pay rate: £10.50 per hour - Lots of opportunity for overtime Contract: 12 months temporary ongoing Are you a customer service advisor with experience in a fast-paced environment? Do you have excellent organisation and time-management skills? Are you experienced in handling difficult calls with empathy and compassion? Our client develops specialist food and medical feeding equipment to improve the life quality of patients discharged from hospital. We are looking for someone with great interpersonal skills, to work as a customer service advisor to ensure that all patients are fully supported once leaving the hospital.Key Responsibilities:Provide the highest levels of customer care to both patients and health care professionalsLiaising with health care professionals and GP's to ensure patients have the feeding products they requireContacting patients monthly to check their stocksArrange patient deliveries via telephone and emailUse the internal database to log all patient and health care professional communicationAnswer patient and stakeholder enquiries, resolving all queries that might arise Key Skills Required:Customer Service experience in a busy environmentA caring and empathetic attitudePositive, proactive and customer focused attitudeProfessional and confident telephone mannerCompetent IT skills and ability to learn new systems This is initially a 12 month contract, with potential for perm. We are looking for someone immediately but are open to waiting for the right person. Please apply with an up to date CV today!
        Job Role: Customer Service - both inbound and outbound calling Location: Sittingbourne Shift Pattern: 37.5 hours per week, able to accommodate hours between: 08.00 - 20.00 (7.5 hours per day)On call shifts are available, and to work 1 in 4 Saturday's, 09.00 - 13.00 (paid as overtime) which we are also flexible on. Pay rate: £10.50 per hour - Lots of opportunity for overtime Contract: 12 months temporary ongoing Are you a customer service advisor with experience in a fast-paced environment? Do you have excellent organisation and time-management skills? Are you experienced in handling difficult calls with empathy and compassion? Our client develops specialist food and medical feeding equipment to improve the life quality of patients discharged from hospital. We are looking for someone with great interpersonal skills, to work as a customer service advisor to ensure that all patients are fully supported once leaving the hospital.Key Responsibilities:Provide the highest levels of customer care to both patients and health care professionalsLiaising with health care professionals and GP's to ensure patients have the feeding products they requireContacting patients monthly to check their stocksArrange patient deliveries via telephone and emailUse the internal database to log all patient and health care professional communicationAnswer patient and stakeholder enquiries, resolving all queries that might arise Key Skills Required:Customer Service experience in a busy environmentA caring and empathetic attitudePositive, proactive and customer focused attitudeProfessional and confident telephone mannerCompetent IT skills and ability to learn new systems This is initially a 12 month contract, with potential for perm. We are looking for someone immediately but are open to waiting for the right person. Please apply with an up to date CV today!

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