7 jobs found for support

The RoleAs an L1/L1.5 Technical Support Engineer, you will diagnose and resolve a variety of technical issues while maintaining high levels of customer satisfaction. You will work within the ITIL framework, managing the lifecycle of Incidents and Service Requests.Key ResponsibilitiesOmnichannel Support: Handle inbound calls, chats, and emails, ensuring all issues are logged, categorized, and prioritized in the ITSM tool (ServiceNow/Remedy).Technical Troubl

The RoleAs an L1/L1.5 Technical Support Engineer, you will diagnose and resolve a variety of technical issues while maintaining high levels of customer satisfaction. You will work within the ITIL framework, managing the lifecycle of Incidents and Service Requests.Key ResponsibilitiesOmnichannel Support: Handle inbound calls, chats, and emails, ensuring all issues are logged, categorized, and prioritized in the ITSM tool (ServiceNow/Remedy).Technical Troubl

Senior DevOps Engineer (SC Cleared)We are seeking a Senior DevOps Engineer with an active SC Clearance to drive development initiatives across a diverse project portfolio. This role is ideal for a technical lead who excels at building robust automation and enjoys mentoring the next generation of engineers.Key ResponsibilitiesDesign and maintain scalable infrastructure across AWS and Azure environments.Automate deployments using Terraform, Ansible, and Pack

Role: Customer Service Advisor (Welsh Speaking)Location: Remote (UK)Work Model: Fully RemoteEmployment Type: 3‑month ContractWe are seeking a Customer Service Advisor to join a leading global professional services company. In this role, you will provide back‑office support and customer care services, solving routine problems and ensuring smooth operations. The ideal candidate will bring strong communication skills, bilingual fluency in English and Welsh, a

Job Title: IT Helpdesk Support - ExpertLocation: LondonDuration: 10 Months Contract with Potential ExtensionRate: £18.79 - £21.56 per hour Inside IR35We are hiring an IT Helpdesk Support - Expert for a leading global financial services organisation. This is a 10-month contract role supporting end users through first-line and second line IT support.The successful candidate will act as the first point of contact for IT-related issues, ensuring incidents an

Customer Service Newcastle - onsite 6 Months Contract + Extension £15.54 paye A well established consultancy firm is looking for a Customer service advisor to join their team on a 6 month contract. You will be the first point of contact for all customer needs, providing customer support and escalating any questions to the relevant team. You will be working in a fast paced environment, answering calls and working towards KPIs. As a Customer Service Rep

Customer Service Supervisor 6 Months contract + possible extension of becoming permanent Newcastle - Office Based 37.5 hours a week £18.00 per hour A well-established, pioneering consultancy firm is seeking experienced Customer Services Supervisors to join a high-profile client in Newcastle. This role is focused on driving operational excellence and providing world-class support to end-users.Reporting to the Customer Service Operations Manager, you wil