- The Opportunity: In this role, you will provide essential first-level technical support, managing incidents and service requests across a fast-paced environment. You will bridge end-users and higher-level technical teams, taking ownership of ticketing workflows via Jira Service Desk while maintaining the overall health and stability of core Windows Server environments.Your ImpactIncident & Request Management: Utilize Jira Service Desk to log, track, and reThe Opportunity: In this role, you will provide essential first-level technical support, managing incidents and service requests across a fast-paced environment. You will bridge end-users and higher-level technical teams, taking ownership of ticketing workflows via Jira Service Desk while maintaining the overall health and stability of core Windows Server environments.Your ImpactIncident & Request Management: Utilize Jira Service Desk to log, track, and re
- Position Title: IT Technical AnalystContract Type: Permanent (Onsite or Hybrid)Location: Loughborough, Stevenage, or Shepshed, UK Note: Active SC Clearance requiredRole Summary IT Technical Analyst Provides Tier 1/2 hardware, software, and infrastructure support across regional sites. Balances daily desk-side IT support with hands-on involvement in infrastructure maintenance, procurement, and Agile-driven IT projects.Key ResponsibilitiesUser Support: DelivPosition Title: IT Technical AnalystContract Type: Permanent (Onsite or Hybrid)Location: Loughborough, Stevenage, or Shepshed, UK Note: Active SC Clearance requiredRole Summary IT Technical Analyst Provides Tier 1/2 hardware, software, and infrastructure support across regional sites. Balances daily desk-side IT support with hands-on involvement in infrastructure maintenance, procurement, and Agile-driven IT projects.Key ResponsibilitiesUser Support: Deliv
