- Role: 1st / 2nd line supportType: PERMLocation: GlasgowSalary: £30K PAThe first point of contact for support issues by creating, updating, and monitoring user tickets using our E-Ticketing SystemAssisting end users with issues and providing 'how to' advice for our systemsInstallation and support of software and hardware, including workstation imaging and deployment.Maintenance of IT asset registerSLA And KPI Management - Ensure tickets are prioritised andRole: 1st / 2nd line supportType: PERMLocation: GlasgowSalary: £30K PAThe first point of contact for support issues by creating, updating, and monitoring user tickets using our E-Ticketing SystemAssisting end users with issues and providing 'how to' advice for our systemsInstallation and support of software and hardware, including workstation imaging and deployment.Maintenance of IT asset registerSLA And KPI Management - Ensure tickets are prioritised and
- Service Desk Analyst - VIP Support£35,00 to £40,000 Chelmsford - 5 days onsite A top-tier financial institution is seeking an experienced Service Desk Analyst with a background in providing VIP Support. You'll join a small, dynamic, and growing team where every member shares a genuine passion and high energy for IT infrastructure and technology within a corporate environment.The main focus of this role is to provide expert-level IT support and ensure efficService Desk Analyst - VIP Support£35,00 to £40,000 Chelmsford - 5 days onsite A top-tier financial institution is seeking an experienced Service Desk Analyst with a background in providing VIP Support. You'll join a small, dynamic, and growing team where every member shares a genuine passion and high energy for IT infrastructure and technology within a corporate environment.The main focus of this role is to provide expert-level IT support and ensure effic
