Job Title: Helpdesk Team LeaderSalary: £18.38 per hourSchedule: Full-time, Monday - Friday, 08:00 - 17:00Location: WorthingKey Responsibilities:Team Leadership & Performance Management: Supervise helpdesk staff, ensuring optimal coverage, performance, training, and adherence to service standards. Monitor individual and team performance, and provide jeopardy management reports to relevant stakeholders.Service Request & Workflow Management: Oversee the loggi
Job Title: Helpdesk Team LeaderSalary: £18.38 per hourSchedule: Full-time, Monday - Friday, 08:00 - 17:00Location: WorthingKey Responsibilities:Team Leadership & Performance Management: Supervise helpdesk staff, ensuring optimal coverage, performance, training, and adherence to service standards. Monitor individual and team performance, and provide jeopardy management reports to relevant stakeholders.Service Request & Workflow Management: Oversee the loggi
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