Although International Women’s Day is over, this doesn't necessarily mark the end of a strive for gender equality for another year. Reflecting on the #BreakThe Bias campaign, Rebecca Henderson, CEO of Randstad Global Businesses and executive Board Member of Randstad discusses how to achieve a more inclusive culture.

how to #BreakTheBias beyond International Women’s Day. Here are four practical tips to achieve a more inclusive culture

I have witnessed first hand many women around me juggling the demands of work and family during a highly stressful time. In some cases, they have been forced out of the labour market; in others, they have had to sacrifice professional ambitions to address family needs. As someone who has experienced similarly difficult times, it’s heartbreaking to see so many struggles. 

As we move closer to COVID-19 transitioning from a pandemic to an endemic disease, returning to life before the crisis will be challenging. Even as economies around the world ease restrictions and open borders, the aftermath of the global crisis continues to weigh on people everywhere, especially women who were disproportionately affected during the past two years.

Reflecting on International Women’s Day, business and societal leaders need to commit more effort and resources to help women regain the progress they lost as a result of the pandemic. For instance, the number of women in the workforce, which had been growing before COVID-19, shrank in 2020.

Not only did female participation in the global labour market decline during the pandemic, female workers also lost billions in income. To help fast-track their recovery effort, we need to support working women with initiatives that encourage greater labour market participation while removing barriers impeding their professional ambitions and growth.

With a theme of #BreakTheBias, this year’s International Women’s Day was aimed at celebrating women’s achievements, calling attention to bias and taking action that support equality. By eliminating bias in the workplace and across communities, we give women and all people equal opportunities in the workplace and more control over their careers.

Doubling our efforts at this time is critically important because of several developments that have unfolded over the past two years. 

First, the industries most affected by the global crisis employed a disproportionately high number of female workers — hospitality, travel, retail and others. This led many women to lose their jobs and income. Then, during restrictions that led to the closing of offices, schools, childcare facilities and many other institutions, women took on additional burdens as primary care providers at home. Then came the Great Resignation, in which many women were forced to quit because they needed to look after children and other family members. Others suffered from burnout due to expanded responsibilities at home and in the workplace. CNBC reported that women were quitting at a higher rate than men. 

how Randstad leads by example

To break the bias hindering women’s careers, organisations need to lead by example. This means ensuring women have equal opportunities as men for jobs and advancement, using metrics that can be easily tracked and to effect change. At Randstad, we live by such principles. We have signed the CEO Statement of Support for the UN Women’s Empowerment Principles and support a number of initiatives aimed at training, developing and advancing female employees.

Furthermore, the Women in Randstad Empowering Development (WIRED) program in the US is a business resource group that helps our female employees advance their careers. On  International Women’s Day, we launched a global version of the group to help women attain their professional goals through social interactions and development opportunities.

In Singapore, Randstad is a corporate partner with Daughters of Tomorrow, which facilitates opportunities for underprivileged women, supports them in achieving financial independence and enables social mobility for their families. By providing a suite of support and training, we can help many fulfil their ambition.

Our commitment to empowering female workers has led to improved parity in our organisation. For instance, in 2021 50% of senior management were female.       

four ways to break the barrier

We know we are not done with efforts to break the barriers preventing women from realising their full potential and being their true selves in the workplace. To accelerate their progress, I believe there are four areas all employers need to invest heavily on. 

  • Give women better career insights. First, let’s put the data ocean to work for female talent and employers. We need to more closely track career trajectory, identify skilling needs for advancement and recommend the appropriate training content. But the utility of data isn’t limited to women’s career development; it can also be used to identify biases in the recruitment process, pay inequities and hiring trends. 
  • Provide more skilling for more career opportunities. We can accelerate training and development for women with agile and microlearning. For women in need of flexible schedules, the ability to learn in small chunks, at the pace they need, offers tremendous advantages over traditional skilling approaches. Beyond technical skills, organisations need to focus on helping women develop soft skills critical to being good managers and great leaders. At Randstad, we offer training to women at all stages of their career, from language courses to leadership development workshops.
  • Level the playing field for all talent. In recent years, more companies are using AI to minimise overt and unconscious bias during the recruitment process, and the industry is continuously refining its use of this technology to achieve better hiring outcomes. Consider automated interview scoring and natural language processing so decisions are made without regards to a candidate’s gender, background or other non-skills-related traits. 
  • Use tools to make sure women are heard. Finally, we can give women a more influential voice through surveying and engagement platforms. One of the most effective ways for Randstad to keep our workforce engaged and satisfied is through regular surveying. At the height of the lockdown, we surveyed our employees weekly to make sure they felt supported and had the resources needed to operate virtually. As a result of the feedback, we made changes to our employee assistance program to address issues that some of our female colleagues voiced. All organisations can benefit from regularly assessing the well-being of their workforce.

How am I helping #BreaktheBias in observation of this year’s International Women’s Day? It’s more important than ever for all of us, women included, to overcome stereotypes around what female colleagues can achieve, especially working parents who face many demands. As an organisational leader, I reconsider the capabilities and dedication of co-workers with a fresh perspective and cast aside preconceived notions unrelated to their professional commitments and goals. And I plan to encourage all those around me to do the same.  

There are many ways we can help working women whose lives and careers have been disrupted by COVID-19. Reflecting on International Women’s Day this year, and indeed beyond, let’s expedite these remedies. I worry we may permanently lose female workers from the workforce if we fail to take action. But if we are proactive, we can again reclaim the steady progress women have achieved up until the pandemic.

about the author
rebecca henderson
rebecca henderson

rebecca henderson

ceo of randstad global businesses and executive board member of randstad

Rebecca Henderson is the CEO of Randstad Global Businesses and an executive Board Member of Randstad. In her role, Henderson drives the strategic direction of Randstad Sourceright, Randstad RiseSmart and Monster, all with a focus on enterprise customer engagements. With deep insights and progressive perspectives, Henderson steers talent models and investments to ensure HR and talent leaders can play a leading role in accelerating growth, whether it be locally, across regions or globally. With more than 20 years of talent solutions leadership experience, Henderson has demonstrated a commitment to the advancement of women in the workforce and was instrumental in developing Randstad’s corporate-wide mentorship program, an initiative that is helping women across the company share knowledge and support career development. Henderson also serves on the Board of Trustees for National University in the United States. Henderson is a highly regarded leader in the talent management field and has been recognised by Staffing Industry Analysts in 'The Global Power 100 Hall of Fame.' She currently resides in Dallas, Texas.