I wanted to send my compliments regarding Hamid Sheikh. I've had regular contact with him recently trying to get some transcription sorted. This gentleman has been beyond polite, friendly, supportive and managed everything in a very short amount of time. To be honest, I am usually hard to please and often put in complaints. But the experience I have had with Hamid has been second to none. There was no expectation to get things up and running so fast or to receive such support. His willingness and ability to communicate any progress or lack of has been impeccable and kept me calm in a very busy and stressed period of the work year. He also seems to know his job quite well and is well informed about the processes at his place of work which is something I often do not find. I am unable in any way shape or form to be able to negatively critique his work or approach. I'm so very impressed by this gentleman. I just really wanted to send my compliments to you regarding this gentlemen and share his job well done. I am one very happy customer and I will be telling everyone I know about the service and great experience I have had so far with your company.