supporting students with tailored disability services.

Randstad Student Support is the UK’s leading provider of in-person support for DSA students, with over 1,000 qualified candidates nationwide. We work closely with DSA assessors to match students with tailored support, including note-taking, exam scribing, and assistive technology. Our goal is to help students reach their full potential.

At Randstad, we offer Non-DSA funded support to universities, providing tailored assistance for students and apprentices who may not be eligible for DSA funding. This support is designed to meet the specific needs of learners, ensuring they have access to the resources and guidance required to succeed in their academic and professional pursuits. We work closely with universities to provide flexible, cost-effective solutions that enhance the student experience, while ensuring compliance with funding and reporting requirements.

We offer non-medical help to students by providing essential practical support, such as note-taking, exam scribing, library assistance, and study skills guidance. Our trained support workers ensure that students with disabilities or additional learning needs have the resources they need to succeed academically and fully engage in university life.

Randstad Student Support provides specialised mental health support through trained professionals, offering counselling, wellbeing mentoring, and tailored emotional support. We help students manage stress, anxiety, and other mental health challenges, ensuring they receive the care they need to maintain their academic focus, personal wellbeing, and overall success at university.

Randstad offers tailored Career and Employability Services for disabled students, helping them transition from university to the workplace. Our mentors provide one-to-one sessions on goal setting, interview preparation, and personal branding. We also offer group sessions covering CV writing and job search strategies, ensuring students gain the skills to secure and maintain employment.

In addition, we provide Graduate Career Counselling to guide students in navigating their career paths, job search strategies, and personal development. Our counsellors work closely with graduates to help them identify strengths, set career goals, and build confidence to succeed in their chosen professions.

Learn more about Graduate Employability Services.

Randstad offers tailored support for learners with learning difficulties, mental health issues, autism, and ADHD to help them succeed in their apprenticeships. Our support enhances training completion, employer engagement, and workplace confidence.

Our service adapts to each learner’s needs and facilitates funding claims through the Education and Skills Funding Agency (ESFA).

We offer Orientation Support to help students settle into university life by providing guidance on navigating campuses, understanding academic processes, and meeting with tutors and mentors ahead of the academic year. This service ensures a smooth transition for students, reducing anxiety and building familiarity with their new environment.

We have 275 SFE-qualified BSL interpreters supporting on campus at over 70 UK institutions, alongside 400 interpreters delivering online support. Our expanded BSL team allows us to offer a complete, student-focused package, delivering consistent, high-quality interpreting with strong availability and timely support.

Once a student receives their DSA letter with Randstad listed as their support provider, they can easily get in touch with us to begin the process:

• Email: studentsupport@randstad.co.uk
• Phone: 0161 247 8800

We will guide students through every step to ensure they receive the right support.

To set up the student in our system, we will request some basic details. This helps us connect them with the appropriate regional team and ensures we have all the necessary information to arrange the support tailored to the student’s needs.

After the initial setup, students will receive an email from our team asking them to complete a form. This form collects essential details such as their availability for sessions and specific support requirements. This helps us customise the support plan to fit the student’s schedule and needs.

Once we’ve received the completed form, we will match the student with the most suitable support worker. If additional information is needed to ensure the right match, we will reach out to the student via email or phone, depending on their preference.

After the match is made, the student will receive a booking confirmation email that includes the name of their support worker and session details. This ensures that the student is fully aware of their upcoming support sessions.

The booking confirmation will also send the student’s contact details to the support worker. The support worker will then reach out directly to confirm the session and gather any further details needed before the session begins.

After the session has taken place, the support worker will submit a timesheet for the student to approve. The student will receive an email containing a secure link to review the timesheet, where they can either approve or reject it.