understanding our privacy notice.

our terms.


This notice explains what personal data (information) we hold about you, how we collect it, and how we use it. We are required to notify you of this information under data protection legislation. Please ensure that you read this notice (sometimes referred to as a ‘privacy notice’) and any other similar notice we may provide to you from time to time when we collect or process personal information about you.

Who collects the information

The table below shows which of our companies is the data controller in respect of your data. We use a variety of trading names so if you are uncertain, please contact your account manager.

Trading NameLegal Entity (Data Controller)
Randstad Care, Randstad Education, Randstad Student SupportRandstad Public Services Limited
Randstad Business Support, Randstad Technologies, Randstad Finance & Accountancy, Digby Morgan, Randstad Business Solutions, Randstad Inhouse Services, Randstad Client Solutions, Randstad FS, Randstad Financial Services, Firth Ross Martin Randstad Solutions Limited
Randstad CPE Randstad Rail Randstad Engineering Randstad CPE Limited
QualitairQualitair Aviation Services Limited

Information we obtain is may be transferred between our group companies primarily for the purposes of payroll processing and financial reporting both within and outside the EEA. In this notice, references to ‘we’ or ‘us’ mean the Randstad UK Holding Limited and our group companies.

Data protection principles

We will comply with the data protection principles when gathering and using personal information.

About the information we collect and hold

The table set out below summarises the information we collect and hold, how and why we do so, how we use it and with whom it may be shared.

We may also need to share some of the categories of personal information set out with other parties, such as external contractors and our professional advisers. In most cases, information is only shared for the performance of our contract with you or to comply with our legal obligations.

We seek to ensure that our information collection and processing is always proportionate. We will notify you of any changes to information we collect or to the purposes for which we collect and process it.

Where information may be held

Information may be held at our offices and those of our group companies, and third party agencies, service providers, representatives and agents as described above. Information may be transferred internationally to other countries around the world, including countries that do not have data protection laws equivalent to those in the UK, for the reasons described above. We have security measures in place to seek to ensure that there is appropriate security for information we hold.

How long we keep your information

We retain your data for a minimum of five years after the date on which we last dealt with your organisation.

Your rights to correct and access your information to ask for it to be erased

You have the right to:

access your data;
request that we correct data we hold about you; and
ask for it to be erased.
If you would like to exercise these one or more of these rights, please contact our Data Protection Officer (DPO) at privacyofficer@randstad.co.uk.

Keeping your personal information secure

We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

How to complain

We hope that our Data Protection Officer can resolve any query or concern you raise about our use of your information. If not, contact the Information Commissioner at ico.org.uk/concerns/ or telephone: 0303 123 1113 for further information about your rights and how to make a formal complaint.

The information we collectHow we collect the information Why we collect the information How we use and may share the information
Your name and contact details (ie address, work and mobile phone numbers, email address) From you Legitimate interest: to facilitate the provision of our services which have been requested by the organisation for which you work To contact you to ascertain your interest in particular candidates For administration purposes in the performance of our services Information shared with third party providers of software in the following categories:- vendor management systems - applicant tracking systems
Information on complaints raised by or involving you From you, from workersTo comply with our legal obligations Legitimate interests: to maintain records and to comply with legal, regulatory and corporate governance obligations and good practiceFor staff administration, to follow our policies and to deal with grievance matters Information shared with relevant employees of us and any relevant worker