business analyst.

The Role

We are seeking a Commercial Digital Business Analyst to support commercial teams across the UK and Ireland by delivering insight-driven analysis, process optimisation, and digital solutions. This role plays a key part in enabling commercial excellence through the evaluation, design, and implementation of compliant digital tools and processes.

You will work closely with commercial stakeholders, innovation teams, and third-party suppliers to analyse opportunities, improve workflows, and support the delivery and adoption of digital initiatives.

Key Responsibilities

• Support the Commercial team with in-depth analysis of new commercial initiatives and opportunities

• Analyse current business processes to identify inefficiencies, bottlenecks, and improvement opportunities

• Develop "as-is" and "to-be" process maps, data flow diagrams, and supporting documentation

• Build, configure, and maintain compliant digital solutions using approved tools and platforms

• Liaise with internal teams and third-party suppliers to support commercial projects and initiatives

• Deliver remote demonstrations and training sessions to support adoption of new digital tools, platforms, or processes

• Support the maintenance of Software Development Lifecycle (SDLC) documentation and best practices

• Collaborate with EMEA stakeholders on commercial and data privacy-driven initiatives where required

Key Accountabilities

• Ensure all activities comply with quality system and data governance requirements

• Deliver accurate, timely, and high-quality support to internal customers

• Identify and address data privacy, data management, and system integration issues, including preventative measures

Skills & Experience Required

• Degree-level education or equivalent experience

• Proven experience in a Business Analyst or similar role

• Strong project management skills

• Proficient in Microsoft 365 tools, including Power BI, SharePoint, Power Apps, and Power Automate

• Ability to rapidly upskill in emerging digital tools and best practices

• Understanding of data security principles and privacy by design

• Experience working in customer service, commercial support, or business support environments

Why Apply?

This is a fantastic opportunity to contribute to high-impact commercial initiatives in a collaborative and fast-paced environment. You'll play a key role in enabling digital transformation, improving commercial processes, and supporting cross-functional teams across the UK and Ireland.

Randstad Business Support is acting as an Employment Business in relation to this vacancy.