Employability Mentor
Directorate: Communities
Department: Enterprise, Natural Resources & Sustainability (Employability)
Rate: £16.35/hr
Contract: Full-time, 37 hrs/week | ASAP - 31 March 2026 (fixed term)
Flexibility: Must work evenings/weekends and occasionally exceed 37 hrs based on service needs
Location: Civic Offices, Bridgend + outreach across County Borough
Role Purpose
Provide intensive 1-to-1 employability mentoring to a caseload of participants, helping them overcome barriers and build skills to secure and sustain employment. You will work to strict outcome targets with team support.
Key Duties
Mentoring & Referrals
- Recruit, retain, assess, coach, and support participants
- Manage a caseload with tailored support plans and regular reviews
- Deliver timely interventions to progress clients toward work
- Coordinate with partner programmes and receive referrals via Triage/Triage assessments
Employer & Partner Engagement
- Build placement and job opportunities with local employers (MSMEs, SMEs, social enterprises)
...
Maintain knowledge of the local labour market
Promote the programme and generate referrals
Support or run outreach events (job fairs, careers events, roadshows)
Administration & Compliance
- Maintain accurate participant records (paper + database)
- Verify employment outcomes with evidence or employer contact
- Ensure confidentiality, GDPR compliance, and a clear audit trail
Essential Requirements
Education
- Degree level or equivalent experience
Experience & Knowledge
- Intensive employment mentoring for participants facing poverty and barriers
- Benefit and welfare reform awareness
- Working with hard-to-reach groups (benefit claimants, single parents, protected characteristics)
- Employer negotiation and partnership working
- Handling confidential data + understanding of GDPR/GDPR compliance
Skills
- Strong organisation and target-driven delivery
- IT: MS Office, databases, electronic records
- Clear communication (English/Welsh)
- Teamwork, creativity, and flexible working availability
- Must hold a driving licence and have vehicle access for work travel
Randstad Business Support is acting as an Employment Business in relation to this vacancy.
