Our client is a is a leading main contractor with a strong reputation for delivering high-quality construction projects across the North East. Due to continued growth, they are seeking an experienced Quality Manager to join the team and uphold the highest standards of quality across our key sites.
The Role: As Quality Manager, this individual will be instrumental in driving and maintaining quality assurance programmes across multiple construction sites in the North East. They will work closely with site teams, project managers, and subcontractors to embed a culture of quality, ensuring all projects are delivered to the highest standards, meet client specifications, and comply with all relevant regulations and industry best practices. This role requires a proactive individual with a keen eye for detail, excellent communication skills, and a proven track record in quality management within the construction sector.
Key Duties & Responsibilities:
Quality Programme Development & Implementation:
Develop, implement, and maintain the company's Quality Management System (QMS) in line with ISO 9001 standards and company policies.
Support site teams in the development and implementation of site-specific Quality Plans and Inspection and Test Plans (ITPs).
Ensure all quality documentation is accurately completed, maintained, and readily available.
Auditing & Compliance:
Conduct regular, comprehensive internal audits of sites and processes to assess adherence to quality standards, specifications, and regulatory requirements.
Identify non-conformities, deviations, and areas for improvement, and work with site teams to develop and implement corrective and preventive actions.
Prepare detailed audit reports and present findings to relevant stakeholders.
Facilitate external audits and support the business in maintaining relevant certifications.
Site Support & Coordination:
Provide expert guidance and support to site teams on all quality-related matters, including best practices, problem-solving, and continuous improvement.
Work collaboratively with Project Managers, Site Managers, and subcontractors to embed quality into daily operations.
Coordinate and review quality submissions from subcontractors and suppliers.
Champion a "right first time" culture across all projects.
Training & Development:
Identify quality training needs and deliver workshops or training sessions to site personnel to enhance their understanding and application of quality standards.
Promote quality awareness and ownership throughout the project lifecycle.
Performance Monitoring & Reporting:
Monitor and report on key quality performance indicators (KPIs) and trends.
Analyse quality data to identify systemic issues and propose solutions.
Prepare regular quality reports for senior management, highlighting performance, risks, and improvement opportunities.
Defect Management & Snagging:
Support site teams in the effective management and resolution of defects and snagging issues.
Ensure robust close-out procedures for quality-related items.
Continuous Improvement:
Proactively identify opportunities for continuous improvement in quality processes and procedures.
Stay up-to-date with industry best practices, new technologies, and changes in legislation related to quality in construction.
Skills & Experience:
Proven experience as a Quality Manager or similar role within a main contracting environment would be ideal.
Demonstrable experience working on a variety of construction projects (e.g., commercial, residential, education).
Thorough understanding and practical experience of Quality Management Systems (ISO 9001) and their implementation.
Hold a relevant qualification in construction, engineering, or quality management.
Internal Auditor qualification (ISO 9001) is highly desirable.
Excellent knowledge of construction methods, materials, and relevant building regulations.
Strong analytical and problem-solving skills with a meticulous attention to detail.
Exceptional communication, interpersonal, and presentation skills, with the ability to influence and engage at all levels.
Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint).
Full UK driving license and willingness to travel regularly to sites across the North East.
Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
Candidates must be eligible to live and work in the UK.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
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