2 jobs found in cardiff

Do you have experience working within investments, and are now looking for a new career path with structured opportunities and a great working environment? As a core part of the business, you will be able to transfer your knowledge and improve your skill sets to provide the best service and in-depth product and service knowledge within a supportive and encouraging environment. This role of a customer service representative is based on the outskirts of Cardiff, offering a salary of between £18,000 - £22,000 dependant on experience, flexible working hours Monday to Friday 8am - 6:30pm with the occasional Saturdays, and holidays starting at 24 days + 8 days increasing 1 day per year. Sounds good? It gets better. Other benefits of the customer service representative include:Free on site gymFree parkingMinistry of fun - loads of socials and events throughout the yearGames roomand much more! As a customer service representative you will be:Providing an excellent service to new and existing customers, over email phone and web chat.Explaining the services and products to customers in a clear and informative wayProcessing transfers and payments from request through to completion What are we looking for?Experience working as a customer service representative within pensions and investments, or strong financial services backgroundA team player and a whizz at multi-taskingAdvantage would be either experience working in investments, pensions or within the financial services sectorA passion for your self development and career, and helping the company succeed If this ticks all your boxes, then apply today for the role of the Customer Service Representative today!Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

We are currently looking for a friendly and enthusiastic Customer Service Advisor to join a fantastic team based in St Melons, Cardiff. If you are looking for full time hours on a temporary basis with a competitive salary, apply today! Job Duties:Answering customer queries on Waste and Clean water connections.Providing the initial customer interface via the various channels (telephone, internet & post) using corporate systems.Processing connection applications for water & sewerage services, including instigating, tracking and closing-out the relevant job in line with our commitments to the customer.Liaising with Land Agents/Minor Works/Operational staff.Providing standard documentation and application packs to our customers.Undertaking Drainage & Water searches for property conveyance purposes.Ensuring the relevant charges for our services are captured and quoted correctly.Support administrative services to the wider team.Undertaking any other duties as required to meet the needs of the business.Essential Skills:Educated to minimum GCSE or A Level preferableAt least 2 years' experience and a proven track record in a customer facing environmentExperience of working in a utility companyEnthusiastic about putting our customers first every dayExcellent communication skillsExcellent IT skills (MS Office, SAP)Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.