3 jobs found in cardiff

Are you an experienced Administrator with Customer Service experience who is immediately available? Keen to work for one of the UK's largest and most respected financial services and asset management companies? We have an exciting opportunity for you to join one of our leading clients in Cardiff central.What will you be doing?You'll be the first point of contact for our pension and retirement customers and clients; we'll train you so you have allthe knowledge and skills needed to deliver an outstanding service to our customers and clients. You'llbe helping us become the long term savings partner of choice for all of our customers and clients.What we're looking for:Administration and customer service backgroundUnderstanding of quality framework measures and controlsBe able to team work, build trust and respect with others, sharing best practice and ideas.Good working knowledge of Pensions ProductsDemonstrate understanding of the Investment fund rangeDemonstrate understanding of the claims and benefits availableUnderstanding of Pension environmentAdherence to all regulatory requirements including DPA, GDPR, KYC, Complaint Handling and role of the FCARandstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003

We are currently looking for a friendly and enthusiastic Customer Service Advisor to join a fantastic team based in St Melons, Cardiff. If you are looking for full time hours on a temporary basis with a competitive salary, apply today! Job Duties:Answering customer queries on Waste and Clean water connections.Providing the initial customer interface via the various channels (telephone, internet & post) using corporate systems.Processing connection applications for water & sewerage services, including instigating, tracking and closing-out the relevant job in line with our commitments to the customer.Liaising with Land Agents/Minor Works/Operational staff.Providing standard documentation and application packs to our customers.Undertaking Drainage & Water searches for property conveyance purposes.Ensuring the relevant charges for our services are captured and quoted correctly.Support administrative services to the wider team.Undertaking any other duties as required to meet the needs of the business.Essential Skills:Educated to minimum GCSE or A Level preferableAt least 2 years experience and a proven track record in a customer facing environmentExperience of working in a utility companyEnthusiastic about putting our customers first every dayExcellent communication skillsExcellent IT skills (MS Office, SAP)Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

About Our ClientThis is a wonderful opportunity to join a thriving business based in the Cardiff City Centre on a Permanent basis. Applicants who can only work remotely will also be considered.It is a full time Monday-Friday role and a really brilliant time to join this business as they are continuing to grow despite the difficult 12 months the economy has had!You will need to be fluent in both German and English to be considered for this vacancy.Job Responsibilities:We are on the look out for candidates who have the capacity to research very specific, financial related data and compile this information that is then compiled into a report.It is essential that this information is accurate, so you will need to have the ability to work with data that you are not necessarily familiar with using in your daily life, and be able to see the logical connection regarding the data you are gathering!This is a really unique role, so we are not expecting you to have this exact experience, but the capacity research this kind of data is what we are looking for!Preferred Skills:Strong IT skills are an absolute must for this great role as well as great communication skills! We are also looking for someone who has proven experience within research, whether that be through your degree or in your professional career.Personal Attributes:We are looking for a strong analytical mind, an inquisitive nature, great attention to detail and a strong team player to add to our already fantastic office culture!Associated Benefits:A fantastic working location, lovely full time working hours between Monday and Friday, a lovely office culture including regular social events and even an annual company performance related bonus are on offer with this fantastic opportunity!If this sounds like the role for you, please call Ollie at Randstad on 02920 877516 or click APPLY NOW!!!!!Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.