2 jobs found for customer service

Do you want to work on one of the largest rail projects to date as a Stakeholder Manager? A main contractor requires a Stakeholder Manager to join their team on a long term contract basis in Aylesbury. This will be working on a high profile and high speed rail project that will deliver great opportunities and experience. To be the right candidate you must have rail experience and must live in aylesbury or a surrounding area. The rate is £150-170 PAYE or £220-230 LTD. This role will allow people the ability to gain great experience within building relationships Experience in the rail and Stakeholder Officer experience is necessary.Benefits:To work for a tier one construction company Long Term Contract opportunityA change to gain experience in a tier 1 company of a project of high velocityOpportunity to learn and develop skills Able to public relations within private and public sectorA friendly teamA chance to be involved in a high speed and high profile projectResponsibilities:Map the stakeholder, customer and community interfaces and introduce the project via various means of communication.Liaise directly with all stakeholders and customers related to all projects ensuring contact and management of all expectations by ensuring each customer knows who to contact for an enquiry, when work will start and finish and problem solve any concerns they may have about the work.Full responsibility and accountability for the adherence to all Undertakings and Assurances in relation to the Design and Planning of all works Build sustainable relationships of trust with operational peers, the client and HS2Adopt a proactive and positive approach when liaising with customers and the community Develop and maintain working relationships with the local authorities, various customer team, community leaders and operational staff.Attend regular planning meetings when required and proactively engage the Design and Planning teams in order to mitigate community impact from the project works. The ideal candidate will have:Previous liaison and construction experienceAble to present themselves empathetically and diplomaticallyExcellent communication skillsStrong IT skills in MS Office including Outlook, Excel / WordThe ability to multitask and have high attention to detailExperience in the Construction IndustryIf you are looking to join a successful company who looks to help grow their staff members and develop your career then contact or call 07500 222310. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

About Our ClientOur client is shaping the future of the technology industry. Join them to shape how customers are supported now and for years to come.Job Responsibilities:As a PTS Connected Specialist you will be responsible for the ownership and resolution of technical and engagement support issues originating from our customers.You will interface with North American end-consumers, client re-sellers and stores.You will consistently apply customer service communication engagement skills and in-depth knowledge of our clients products, audio/wireless/Bluetooth/networking technologies, procedures, and alternatives to assess customer needs and resolve issues thereby building a solid and satisfied customer relationship.Providing end consumer support for all current and legacy clients audio products.Requirements:A minimum of 3 year's experience in a customer service or technical support roleBasic understanding of domestic networksDesirable- Working knowledge of the latest home theatre, streaming audio, wireless home networking, and Bluetooth technologyDemonstrable ability to manage and resolve highly technical troubleshooting issues involving consumer audio and home networking devicesProficiency in navigating PC and mobile operating systems, including but not limited to, Windows, Apple, and Android based platformsExcellent communication and interpersonal skills (written and verbal) with demonstrated ability to translate technical information to a non-technical audienceAdaptable, flexible, and open to coaching feedbackPassion and self-motivation to stay current with job related technologies and developmentsAbility to work a flexible shift including weekends and holidays in a call centre environmentApply today and make a real difference to how our client supports the customer of the future. Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003