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2 jobs found in Sittingbourne, South East

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    • sittingbourne, south east
    • temporary
    • £10.50 - £10.50, per hour, Overtime
    • abbott
    Do you have experience in customer services? Do you have great interpersonal skills?If so, we might just have the role for you… Our client develops specialist food and medical feeding equipment to improve the life quality of patients discharged from hospital. We are looking for someone with great interpersonal skills, to work as a customer service advisor to ensure that all patients are fully supported once leaving the hospital.Benefits you'll love: Plenty of opportunity for overtime Full training providedFree on-site parkingSubsidised onsite canteenOutside seating areasWeekly onsite Covid testing available for staffPay Rate and Hours:Monday - Friday: between 08:00am - 20:00pm Including 1 Saturday per month 09:00am - 13:00pm at 1.5 overtime!37.5 hours per week £10.50 per hourResponsibilities:Taking inbound calls Liaising with health care professionals and GP's to ensure patients have everything they requireContacting patients monthly to check their stocksArrange patient deliveries via telephone and emailLogging patient and healthcare communicationResolving patient and stakeholder queries Requirements: Experience in a customer services environment IT Proficient Professional and confident telephone mannerThis is initially a 6 month contract, with potential for renewal. We are looking for someone immediately but are open to waiting for the right person! If you tick all the boxes, why not click apply today!
    Do you have experience in customer services? Do you have great interpersonal skills?If so, we might just have the role for you… Our client develops specialist food and medical feeding equipment to improve the life quality of patients discharged from hospital. We are looking for someone with great interpersonal skills, to work as a customer service advisor to ensure that all patients are fully supported once leaving the hospital.Benefits you'll love: Plenty of opportunity for overtime Full training providedFree on-site parkingSubsidised onsite canteenOutside seating areasWeekly onsite Covid testing available for staffPay Rate and Hours:Monday - Friday: between 08:00am - 20:00pm Including 1 Saturday per month 09:00am - 13:00pm at 1.5 overtime!37.5 hours per week £10.50 per hourResponsibilities:Taking inbound calls Liaising with health care professionals and GP's to ensure patients have everything they requireContacting patients monthly to check their stocksArrange patient deliveries via telephone and emailLogging patient and healthcare communicationResolving patient and stakeholder queries Requirements: Experience in a customer services environment IT Proficient Professional and confident telephone mannerThis is initially a 6 month contract, with potential for renewal. We are looking for someone immediately but are open to waiting for the right person! If you tick all the boxes, why not click apply today!
    • sittingbourne, south east
    • contract
    • £10.50 per hour
    • randstad business support
    Job Role: Customer Service Coordinator (Hybrid working)Location: SittingbournePay rate: £10.50 ph + Excellent overtime ratesContract: This is initially a 12 month contract, with potential for renewal. Are you looking for a role that makes a difference to people's lives? Do you enjoy speaking to a variety of different customers? If so, we might just have the role for you… An excellent opportunity has arisen for a Customer Service Coordinator to join our friendly team based in Sittingbourne, Kent. **Full time and part time available** Our client manufactures specialist medical food and equipment for enterally (through tubes) fed patients, to improve patient quality of life and meet their nutritional needs. The customer service coordinator plays an integral frontline role and is committed to delivering the highest levels of service to patients. This role is for someone who enjoys working as part of a friendly team and wants to make a difference to people's lives. The team works in an open plan office within a modern building. There is a 3-month training programme overseen by our team trainer. Benefits you'll love:Option to work two set days from home every weekOpportunity for overtime paid at an enhanced rateFree on-site parkingOnsite canteen including Starbucks stationOnsite gym including a peloton bikeOutside seating areasWeekly onsite covid testingTeam social eventsPay Rate and Hours (Full time):Monday - Friday: between 08:00 - 20:0037.5 hours per week. 7.5 hours per day.1 Saturday per month 09:00am - 13:00pm (paid as additional, overtime rate x1.75 = £18.37p/h)On call segments (paid as additional, at an enhanced rate)Pay Rate and Hours (Part time):Monday - Friday: between 08:00 - 20:0030 hours per week. Either 6 hours, 5 days a week OR 7.5 hours 4 days a week£10.50 per hour1 Saturday per month 09:00am - 13:00pm (paid as additional, overtime rate x1.75 = £18.37p/h)Responsibilities:Provide the highest levels of customer care to both patients and healthcare professionalsStock check and arrange patient deliveries via telephone and emailAnswer patient and stakeholder enquiries, resolving all queries that might ariseTroubleshoot feeding pumpsUse our internal database (CRM system) to place orders and log all patient and healthcare professional communicationCommunicate with internal & external stakeholders by phone & emailManage daily workload as delegated by lead coordinatorTo meet all internal targets Requirements:Experience in customer service preferredIT ProficientProficient in using two monitorsProfessional and confident telephone mannerAbility to multitask (Placing orders and updating system whilst on the phone, using 2 screens)Randstad Business Support is acting as an Employment Business in relation to this vacancy.
    Job Role: Customer Service Coordinator (Hybrid working)Location: SittingbournePay rate: £10.50 ph + Excellent overtime ratesContract: This is initially a 12 month contract, with potential for renewal. Are you looking for a role that makes a difference to people's lives? Do you enjoy speaking to a variety of different customers? If so, we might just have the role for you… An excellent opportunity has arisen for a Customer Service Coordinator to join our friendly team based in Sittingbourne, Kent. **Full time and part time available** Our client manufactures specialist medical food and equipment for enterally (through tubes) fed patients, to improve patient quality of life and meet their nutritional needs. The customer service coordinator plays an integral frontline role and is committed to delivering the highest levels of service to patients. This role is for someone who enjoys working as part of a friendly team and wants to make a difference to people's lives. The team works in an open plan office within a modern building. There is a 3-month training programme overseen by our team trainer. Benefits you'll love:Option to work two set days from home every weekOpportunity for overtime paid at an enhanced rateFree on-site parkingOnsite canteen including Starbucks stationOnsite gym including a peloton bikeOutside seating areasWeekly onsite covid testingTeam social eventsPay Rate and Hours (Full time):Monday - Friday: between 08:00 - 20:0037.5 hours per week. 7.5 hours per day.1 Saturday per month 09:00am - 13:00pm (paid as additional, overtime rate x1.75 = £18.37p/h)On call segments (paid as additional, at an enhanced rate)Pay Rate and Hours (Part time):Monday - Friday: between 08:00 - 20:0030 hours per week. Either 6 hours, 5 days a week OR 7.5 hours 4 days a week£10.50 per hour1 Saturday per month 09:00am - 13:00pm (paid as additional, overtime rate x1.75 = £18.37p/h)Responsibilities:Provide the highest levels of customer care to both patients and healthcare professionalsStock check and arrange patient deliveries via telephone and emailAnswer patient and stakeholder enquiries, resolving all queries that might ariseTroubleshoot feeding pumpsUse our internal database (CRM system) to place orders and log all patient and healthcare professional communicationCommunicate with internal & external stakeholders by phone & emailManage daily workload as delegated by lead coordinatorTo meet all internal targets Requirements:Experience in customer service preferredIT ProficientProficient in using two monitorsProfessional and confident telephone mannerAbility to multitask (Placing orders and updating system whilst on the phone, using 2 screens)Randstad Business Support is acting as an Employment Business in relation to this vacancy.

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