The RoleAs an L1/L1.5 Technical Support Engineer, you will diagnose and resolve a variety of technical issues while maintaining high levels of customer satisfaction. You will work within the ITIL framework, managing the lifecycle of Incidents and Service Requests.Key ResponsibilitiesOmnichannel Support: Handle inbound calls, chats, and emails, ensuring all issues are logged, categorized, and prioritized in the ITSM tool (ServiceNow/Remedy).Technical Troubl
The RoleAs an L1/L1.5 Technical Support Engineer, you will diagnose and resolve a variety of technical issues while maintaining high levels of customer satisfaction. You will work within the ITIL framework, managing the lifecycle of Incidents and Service Requests.Key ResponsibilitiesOmnichannel Support: Handle inbound calls, chats, and emails, ensuring all issues are logged, categorized, and prioritized in the ITSM tool (ServiceNow/Remedy).Technical Troubl
The RoleAs an L1/L1.5 Technical Support Engineer, you will diagnose and resolve a variety of technical issues while maintaining high levels of customer satisfaction. You will work within the ITIL framework, managing the lifecycle of Incidents and Service Requests.Key ResponsibilitiesOmnichannel Support: Handle inbound calls, chats, and emails, ensuring all issues are logged, categorized, and prioritized in the ITSM tool (ServiceNow/Remedy).Technical Troubl
The RoleAs an L1/L1.5 Technical Support Engineer, you will diagnose and resolve a variety of technical issues while maintaining high levels of customer satisfaction. You will work within the ITIL framework, managing the lifecycle of Incidents and Service Requests.Key ResponsibilitiesOmnichannel Support: Handle inbound calls, chats, and emails, ensuring all issues are logged, categorized, and prioritized in the ITSM tool (ServiceNow/Remedy).Technical Troubl
Role: Project Manager (Health Care)Type: Contract (3 Months)Location: Cornwall, UKWorking Model: Hybrid (3 days per week in office)Payrate: £15 - £17.45 per Hour on PAYE£15 - £23 per Hour INSIDE IR35 UmbrellaThis role requires a professional who can navigate complex clinical environments and deliver structured results immediately.The EssentialsCertification: PRINCE2 Practitioner (or equivalent) is essential.Expertise: Strong grasp of IM&T, Data Protection,
Role: Project Manager (Health Care)Type: Contract (3 Months)Location: Cornwall, UKWorking Model: Hybrid (3 days per week in office)Payrate: £15 - £17.45 per Hour on PAYE£15 - £23 per Hour INSIDE IR35 UmbrellaThis role requires a professional who can navigate complex clinical environments and deliver structured results immediately.The EssentialsCertification: PRINCE2 Practitioner (or equivalent) is essential.Expertise: Strong grasp of IM&T, Data Protection,
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