We are looking for a meticulous and proactive Shipping Coordinator to join our clients team. The primary function of this role is to receive, verify, and process shipments efficiently and accurately.
Contract: 12 months
Pay Rate: Up to £15.35 per hour
Hours: 08:00-16:00 Monday-Thursday, 08:00-15:30 Friday. Some slight flexibility on start/finish times is available.
Location: Peterborough, on site 5 days a week
Key Responsibilities
Checking incoming shipments and products for quantity, quality, and basic condition to ensure they align with the original order.
Preparing invoices, shipping documents, and mailing labels.
Arranging the transportation of goods , ensuring on-time shipments, and anticipating or resolving shipping problems.
Managing import/export processes, including handling customs clearance for imports and ensuring compliance for exports.
Completing all required import or export documentation.
Keeping detailed records for all incoming and outgoing shipments.
Working with real-time inventory software to move supplies where needed.
Arranging for adjustments or replacements for any lost or damaged merchandise.
Moving shipments to the proper internal departments.
Providing excellent service to both internal and external customers and resolving common problems.
Documenting customer complaints in a timely manner.
Desirable Skills and Qualifications
A degree or equivalent experience is desired.
Proven knowledge of import/export procedures, tools, and practices , including customs regulations and documentation.
Working knowledge of transportation and logistics , including arranging shipments.
Experience with Distribution Requirements Planning (DRP) and inventory management software.
A strong commitment to accuracy and high attention to detail.
Excellent customer service skills with the ability to respond to requests with a sense of urgency.
Strong problem-solving skills, with the ability to identify issues and develop resolution alternatives.
Flexibility and adaptability, with the ability to adjust to changing assignments and processes.
Good interpersonal skills and the ability to work constructively and collaboratively with others
Randstad Business Support is acting as an Employment Business in relation to this vacancy.
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