what personal data do we collect about you and why?

Depending on the nature of our relationship, we may process the following categories of personal data for specific business purposes:

  • Identification and Professional Information: We collect your name, contact details (email address, landline, and mobile phone numbers), gender, digital signature, and languages spoken, alongside your job title, location, and department. This is essential to administer contracts, send direct marketing or offers, conduct business surveys, and manage corporate transactions or audits.
  • Security, Facilities, and Visitor Information: When you visit our buildings, we may collect your name, contact details, car license plate, identification, and CCTV footage for security, access control, and contingency planning. Where legally permitted, we may also request health information (such as details regarding viral infections) strictly for health and safety management.
  • Trade Sanctions and Compliance Information: To prevent and detect fraud and to comply with legal regulations, we may verify whether you are a politically exposed person, a specially designated national, or otherwise subject to trade sanctions.
  • Event Information: If you participate in our events, meetings, or conferences, we may process photographs or video footage of you to help build and maintain our relationship.
  • IT Support Data: If you utilize our IT support or helpline, we process the information you choose to share with us, which can include data conveyed via webcam.
  • Legal, Dispute, and Regulatory Data: We process personal data required by law enforcement or regulatory authorities, or data necessary to defend our rights in disputes, litigation, and when handling misconduct reports. Where necessary to comply with legal obligations, this may include special personal data (such as information about race, health, or trade union membership).

how do we collect your data?

This data may be obtained directly from you, from the public domain, or from third parties. If we obtain your data from a third party, we will inform you of the purpose and the data sources we use. The exception to this rule is if providing this information to you would require disproportionate effort, in which case we may take alternative measures to protect your rights and freedoms.

how long do we keep your personal data?

To align with our data protection obligations, your personal data will be kept for 2 years from the last meaningful contact or until you inform us that you withdraw your consent for us to do so.

We may keep your personal data for a longer period if it is necessary in connection with an actual or potential dispute (for example, if we need this data to establish or defend legal claims), in which case it will be kept until the dispute is resolved. We may also retain it longer to comply with any legal or regulatory obligations, such as tax or pension rules.