what is a deputy manager?

As a deputy manager, you are responsible for supporting and assisting the general manager in administrative duties. The general manager assigns most of your tasks and gives you the authority to stand in their place when unavailable. While your assignments are based on the company type, they are related to training employees involved in administration and budgeting the allocated funds for a project.

When you are a deputy manager, you often work in administration and operations departments, handling customer relations and project development. Sometimes you have to meet the company executives and stakeholders to develop company goals and new work practices that affect the entire organisation.

what else does a deputy manager do?

Deputy managers are also involved in the strategic planning of organisational programmes and coordinating projects. Opportunities for deputy managers are available in all industry sectors with a general manager, but their specific responsibilities vary. For instance, deputy managers in banks perform different duties compared to those in insurance or manufacturing companies. Since you will play a supportive role to the general manager, you need exceptional leadership skills, passion and interpersonal skills.

Would working as a deputy manager suit your passion and leadership skills? Then read on to find out what competencies and qualifications you need to thrive in a deputy manager role.

deputy manager jobs

average salary of a deputy manager

Your deputy manager's salary mainly depends on the organisation you work for and the duties you perform. According to ONS, the average salary of a deputy manager is £30,000 annually. At entry-level, you will earn an average of £24,014 annually, while experienced deputy managers earn over £42,500 per year. Aside from the basic pay, deputy managers receive health insurance, house allowance and transport allowance. You may also earn bonuses depending on your industry.

how to increase your salary as a deputy manager

A deputy manager's salary often fluctuates depending on the company and the industry sector. For example, deputy managers in the financial industry are likely to earn more than those in retail. The size of the organisations also determines your wage bracket, and a medium-sized business may not pay as much as large multinational corporations. You can also boost your earnings if you have additional experience and educational qualifications that make you a valuable addition. Some deputy managers perform many roles, and the salary often increases based on the duties. The location also affects the amount you earn. The average salary for deputy managers in London is high compared to smaller cities.

Female with blue blazer holding a touch pen and a tablet, sitting at a desk
Female with blue blazer holding a touch pen and a tablet, sitting at a desk

types of deputy managers

As a deputy manager, you will work in various industry sectors performing diverse roles. Some of the areas include:

  • deputy store manager: when you are a deputy store manager, your role is to deputise the store manager in coordinating work practices. Aside from standing in for your boss, you are involved in developing programmes and policies that ensure the store's smooth running.
  • deputy manager care: a deputy manager care assists the general manager in a care home with administrative duties. You will handle nurse scheduling, payroll and planning programmes in the care home in a supportive capacity.
  • deputy bank manager: when you are a deputy manager in a bank, your job is to monitor operations and ensure compliance with industry practices.

working as a deputy manager

Before you begin your career as a deputy manager, let's look at your daily tasks, responsibilities and work schedule:


education and skills

The educational qualifications for becoming a deputy manager vary depending on the industry. While most deputy managers have a bachelor's degree or qualifications in business administration or management, you can qualify for the role with any degree. For example, if you work in the manufacturing sector, you need an engineering degree to understand the operations in the industry. If you want to join a managerial position without a degree in business management, complete a short managerial or leadership course to familiarise yourself with the career.

skills and competencies

When you are a deputy manager, you have strong leadership skills and also need the following skills and competencies to succeed:

  • interpersonal skills: being a good deputy manager involves building successful relationships with your teams. That means you need to be an exceptional team player and know your team members professionally or personally. Learning how to deal with each employee earns you respect, and your workers are motivated.
  • communication skills: your work involves training employees and guiding them on ways to implement changes passed down from upper management. You should master all communication methods to ensure seamless information dissemination. Your job also involves interacting with various people within and outside the organisation during meetings, phone calls and presentations. Without good communication skills, you cannot accomplish your duties as a deputy manager.
  • organisation skills: aside from juggling your tasks, you need to complete the manager's workload when they're unavailable. If you don't have organisation skills, you will not accomplish your duties. Effective organisation skills save you time, minimise stress and ensure that you meet deadlines.
  • • conflict resolution: when issues arise in employee scheduling or payroll, it is your responsibility to solve the problems amicably and ensure everyone is happy. With conflict resolution skills, you can think on your feet and solve problems creatively to avoid conflicts.
focused female working in front of computer
focused female working in front of computer


FAQs about working as a deputy manager

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