what is a registered manager?
A registered manager is a care home manager registered with the CQC that ensures a facility is run according to legal standards. As a registered manager, you are legally accountable to the CQC, and you should run a care home according to the regulations. According to the Health and Social Care Act 2008, all care homes and regulated care services providers must have a registered manager. Your role in the organisation is to oversee the day-to-day management of care services and work towards the long-term vision of the service. You also ensure compliance across the company services, from delivering care to developing care plans and recruiting workers.
As a registered manager, you focus on the operational and clinical services while meeting the regulator's standards. You are also the key contact of the care home when the CQC needs to organise an inspection. If the home doesn't meet the quality standards of the regulator, you will be held responsible.
The CQC usually conducts interviews and registers care home managers based on their character and mental or physical capacity to become registered managers. While prior experience and qualifications boost your registration chances, you also need excellent leadership skills and a passion for the role.
Would working as a registered manager suit your passion and interest in helping people? Then read on to find out what competencies and qualifications you need to thrive in a registered manager role.
registered manager jobsaverage registered manager salary
According to ONS, a registered manager’s average salary ranges from £35,000 to £40,000 annually in private care homes. New and less experienced registered managers earn as low as £25,000 per year, while specialised and highly-experienced professionals take home a median salary of £60,000 annually.
If you work in the NHS, your salary depends on the band system, which classifies registered managers under Band 6 and 7 depending on the level of specialisation. A Band 6 salary starts at £32,306 per year for registered managers with less than two years of experience, while those with over five years of experience earn around £39,027 annually. Specialist roles attract a Band 7 salary, starting at £40,057 annually and increasing to £45,839 per year.
The compensation package often includes benefits like medical and life insurance, transport and house allowance. You will also enjoy overtime pay, annual bonuses and paid off-days.
how to increase your salary as a registered manager
You can boost your pay packet by developing your care skills and improving your qualifications. Look for courses that improve your skills to command a higher compensation package. You should also specialise and work in homes that cater to specific conditions. For instance, if you have a background in nursing, consider working in a home that caters for the terminally ill or disabled. Facilities with patients that need special care often pay more.
types of registered managers
Registered managers can specialise in working in homes that address specific needs. Some types of registered managers include:
- hospice registered manager: as a registered manager running a hospice, you develop a care plan for people with a terminal illness. Your job is to offer palliative care and prepare the family for the inevitable through counselling.
- adult care registered manager: a registered manager ensures that an adult care centre provides a conducive environment for learning new skills and improving independence. You also facilitate social activities.
- residential care registered manager: as a registered manager in a care home, you provide care to seniors and those with mental health problems. You organise social activities and help the residents with personal care.
working as a registered manager
Working as a registered manager involves helping people with mobility problems or medical conditions. You ensure they have a conducive environment to promote recovery. Let's explore some of the duties and responsibilities of a registered manager.
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registered manager job description
Depending on your employer, your daily tasks could include:
- building relationships with patients: as a registered manager, you need to build a good relationship with your patients. You spend most of the day discussing patients' conditions and treatment plans. Developing a relationship with your patients helps you provide the best care and encourage them to follow the treatment plan.
- coordinating medical treatment and care services: as a registered manager, you need to understand a patient's medical history and treatment plan. If you notice deterioration in a patient's health, you have to notify a doctor or ensure they get immediate medical attention.ensuring compliance with regulations: as a registered manager, you ensure the facility sticks to the CQC requirements. That means you need to ensure the care provided to patients is person-centred, consensual and safe. You also make sure the premises and equipment are clean and the food is safe for consumption.
- administrative duties: you ensure patient records are regularly updated with care plans and progress reports. You update the billings for all patients on time and follow up on late payments. You also schedule employees, prepare payroll and perform basic bookkeeping for the care home.
- connecting patients with community support systems: as a registered manager, you ensure patients receive support after leaving the facility. For instance, you can connect them with social and community support systems to help them improve their care plan.
- hiring new staff: as a registered manager, you ensure the care home facility has adequate and competent staff to help the patients in the facility. During the hiring process, you must adhere to the CQC requirements and conduct the relevant checks on their work history and criminal record.
- training and development of workers: as a registered manager, you provide workers with the necessary training and development to improve their work performance. You also conduct regular performance appraisals and determine training needs.
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work environment
As a registered manager, you work in care homes and adult care facilities owned by the government or private charities. Sometimes, you work in a healthcare facility, depending on the location of the care home. You mainly work indoors, supervising patient care or performing administrative duties from your office. Your role involves working with patients of different ages and with diverse medical conditions. For instance, you could work in care homes for older people or young children. Some registered managers work in hospices for terminally ill patients or assist patients with disabilities.
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who are your colleagues?
Depending on the care home you work in, your colleagues may include registered nurses, care home managers and deputy care managers. Registered nurses and care home managers help you provide care to patients in the facility. You are also likely to work with physicians, care workers and social workers, as well as other specialists such as physiotherapists and physiotherapy assistants, psychologists and home support assistants.
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work schedule
A registered manager works regular business hours from 8 am to 6 pm in a full-time schedule. The typical working hours are 40 hours a week, but you could work overtime. You are always on call to attend to emergencies and deal with any issues at the care home. Sometimes, you work during public holidays or weekends. Flexible working arrangements like part-time positions are also available. However, since you need to supervise all the activities in the care home, remote work is impossible. The role also involves minimal travel, and sometimes you reside within the care home facility.
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job outlook
Most people become registered managers after gaining experience as a care home manager or deputy care home manager. As a registered manager, you can progress to higher roles like becoming a regional manager of a group of care homes or specialist care home inspector. A move to consultancy roles is possible when you have extensive knowledge and experience in the industry. Other registered managers specialise in providing services in special care homes like mental institutions and hospices.
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advantages of finding a registered manager job through randstad
Finding your registered manager job through Randstad provides important advantages such as:
- a wide variety of training and development opportunities
- an experienced contact person to provide help if needed
- a range of opportunities in your area
- get paid weekly or monthly, depending on the job
- temporary and permanent contracts
Want a permanent contract? A temporary job as a registered manager is often a stepping stone to an attractive permanent job. Every year, thousands of people earn a permanent contract with great employers thanks to a temporary job found through Randstad. What's more, many companies recruit their permanent employees through Randstad too!
education and skills
A registered manager requires the following educational qualifications:
- degree: you can pursue a degree course in relevant subjects like social care management or health. A degree in nursing or other medical courses is also relevant.
- courses: if you don't have a degree pursue a Level 5 Diploma in leadership management in adult care. Pursuing the diploma increases your registration chances with the CQC. You can choose a course tailored to adult care or go into child and young adult care.
- work experience: when you have the necessary qualifications like NVQ Level 5, you can apply for registration to become a registered manager. The registration process involves interviews, assessment of your education and background checks.
registered manager skills and competencies
You need the following qualities to succeed as a registered manager:
- empathy and compassion: many patients in care homes face isolation and loneliness. Compassion and empathy help you relate to their predicament and build strong relationships with them.
- people skills: as a registered manager, you spend most of your day interacting with residents and talking to their families or care home workers. Hence, you need people skills to interact confidently with other people. You have to listen carefully and respond professionally to everyone.
- leadership skills: a registered manager is a leader in charge of the activities in a care home. You need leadership skills to promote good relationships with the residents and staff.
- time management: working in a care home is fast-paced since you have numerous activities to juggle. You need good time management and organisation skills to ensure the activities are completed efficiently.
FAQs
FAQs about working as a registered manager
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what is a registered manager?
A registered manager is in charge of a care home registered with the CQC. Their role is to run the care home according to the expected standards.
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what is the responsibility of a registered manager?
A registered manager ensures a care home complies with CQC standards and promotes high-quality service delivery to residents.
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how much does a registered manager earn?
A registered manager earns an average salary of £35,000 to £40,000 per year. Experienced registered managers can earn over £60,000 per year.
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can you have two registered managers?
Yes. You can have two registered managers in a large care home. Both will be legally responsible for maintaining the standards of the care home.
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what does a registered manager do in health and social care?
A registered manager ensures a resident follows their treatment plan. They also promote the health of residents by making sure the environment is conducive to recovery.
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how do I apply for a registered manager vacancy?
Applying for a registered manager job is easy: create a Randstad profile and search our registered manager job offers. Then simply send us your CV and cover letter. Need help with your application? Check out all our job search tips here!
