Location: Malvern, Worcestershire Service: (Family Assessment Centre) Reporting to: Registered Manager
Our client is a unique Family Assessment Centre located in a rural village near Malvern, Worcestershire. It has a large, renovated property with extensive grounds, offering a welcoming, warm, and therapeutic environment for up to eight families. Their facilities include a large playroom, a sensory room, and garden spaces with play equipment.
The service work solely with parents who are or have been 'looked after' and are therefore care experienced. Their mission is to provide these parents with the knowledge, skills, and support to prevent their children from being removed , recognizing that care-experienced parents are disproportionately more likely to face this outcome. While the safety and well-being of the children is always our main priority , they aim to empower parents, valuing and respecting their strengths, experiences, and background.
The Role: Family Support Worker (FSW)
The Family Support Worker (FSW) is central to our team, working directly with families, senior support workers, and social workers to implement the Family Assessment Plan.
Key Responsibilities Include:
- Day-to-day Support: Completing day-to-day work with families, assisting with assessments, and observing family interactions.
- Skill Development: Encouraging, teaching, and modelling positive parenting skills (e.g., bathing, feeding, playing, and dealing with discipline) through individual and group sessions.
- Essential Support: Providing support on every aspect of daily life, health, and wellbeing, including baby care, feeding, sleeping, budgeting, and healthy lifestyle choices.
- Safeguarding: Prioritising the safety and welfare of children and taking appropriate steps in line with safeguarding procedures when necessary.
- Documentation: Ensuring all documentation is completed, evidence-based, and accurately recorded on the Tyre Hill House database (ClearCare).
- Therapeutic Approach: Adopting a therapeutic PACE approach (playfulness, acceptance, curiosity, and empathy) and trauma-informed principles when working with families.
- Flexible Working: Providing childcare on occasion to enable parents to attend individual and group sessions.
What We're Looking For (Essential Criteria)
Criteria
Requirements
Skills & Ability
Ability to demonstrate good written and verbal skills. Sound IT skills, including Microsoft Office and computer-based record keeping. Ability to listen and observe interactions between parents and their children. Ability to work openly and honestly within the team. Ability to work in a fast-paced/busy environment.
Knowledge & Experience
A willingness to learn or work towards/undertake training.
Education/Training
Prepared to work to achieve at least NVQ Level 3 Children and Young People's Workforce Diploma (or equivalent). English (language) equivalent to GCSE D or above.
Other
Prepared to work shifts, including nights, weekends, and bank holidays, and to 'sleep in' (if required). Hold a full driving license.
Desirable: Experience of working directly with children and families, knowledge of child development, and an NVQ Level 3 qualification.
If you are passionate about supporting care-experienced parents and empowering families, we would love to hear from you.
Randstad Care acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Care is an equal opportunities employer and decisions are made on merits alone.
Did you know that Randstad Care have been awarded a place on the National Clinical Staffing Framework for the NHS? This means we will be able to bring you more opportunities within nursing & midwifery and clinical staffing.
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