Department: Student and Teaching Administration - Student Advice & Community
Location: Birmingham, B4 7BD
Contract: Temporary (3 months)
Rate: £14.41
Are you passionate about supporting student success and removing financial barriers to education? As a Funding Coordinator, you will play a vital role in supporting students facing financial hardship. You will be responsible for administering and managing hardship and emergency funding schemes, assessing applications, and ensuring that financial support reaches those who need it most.
This role requires a unique balance of empathy and accuracy, ensuring that student support is delivered with compassion while remaining fully compliant with institutional policies and external regulations.
Main Activities and Responsibilities
- Assessment & Decision Making: Process applications for hardship and emergency funds, reviewing evidence against agreed criteria to make fair and consistent funding decisions.
- Student Advice: Provide professional and empathetic guidance to students regarding their funding options and the application process.
- Record Management: Maintain meticulous records of applications and outcomes, ensuring full compliance with data protection (GDPR) and audit requirements.
- Collaboration: Work closely with wider student support services to provide a holistic support network for students in financial difficulty.
- Reporting: Monitor expenditure and demand, reporting on emerging trends to help shape future funding strategies.
- Policy Development: Contribute to the continuous improvement of hardship fund policies and communication materials.
- Institutional Support: Assist with key university events such as enrolment, graduation, open days, and clearing.
Person Specification
Essential Criteria:
- Financial Administration: Experience managing financial processes, benefits, or grant funding.
- Regulatory Knowledge: Understanding of data protection and financial regulations within a public or educational setting.
- Compassionate Support: Proven experience supporting vulnerable individuals with sensitivity and professionalism.
- Analytical Skills: The ability to make evidence-based decisions and interpret complex eligibility criteria.
- Communication: Excellent interpersonal skills and the ability to explain complex information clearly.
- Attention to Detail: Strong record-keeping skills and a high level of accuracy.
Desirable Criteria:
- Experience working with students or young adults in an advisory capacity.
- Specific knowledge of Higher Education hardship funding policies.
- Experience working in a regulated or audit-sensitive environment.
How to Apply
Apply online today!
Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
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