general services manager.

 To support with the strategic strategy for the site.
 To be responsible for the contract performance and lead a management team to ensure delivery against Key
Performance Indicators.
 Point of escalation and issue resolution for all day-to-day operational items
 Foster long term profitable relationships with customer/client to maintain existing business and identify new
business opportunities by delivering operational excellence.
 Ensure a safe, compliant environment for our teams and customers by ensuring processes are followed and
gaps identified and escalated to resolution.
 To lead compliance contract review plans across the contract, delivering technical services & soft services.
 Develop the brand and reputation with external professional organizations.
 To actively work with GSM and SMEs to resolve operational issues across all contract.
 To lead on development plans for the growth of the business specifically driving the growth in the site.
 Implement transformation and change programs, maximising operational excellence, maintaining process

Person Specification - Indicate the skills, knowledge and experience that the job holder should require to conduct the role effectively

Essential

 Experience of working with a Senior Management Team, dealing with sensitive and confidential matters and
playing a key supporting role in the development and growth on the contract
 Resilient, able to work autonomously, and comfortable with rapid change.
 Professional membership in an appropriate discipline
 Proven strong communication skills, both oral and written
 Analyses contract performance and feedback to influence strategy development.
 Flexible approach, self-motivation with ability to work under own initiative or as part of a team.
 Excellent communication skills with the ability to select the most appropriate method of communication with the
ability to present professional information in a relevant and well-reasoned manner at all levels.
 Able to influence in a variety of ways at all levels of: Clients, Suppliers, Industry & Market. To enable business
to achieve strategic and operational objectives.
 Able to develop a culture of continuous improvement that positively impacts clients and suppliers.
 Able to make difficult decisions and articulate the rationale and why other options have not been implemented.
 Degree level or equivalent in Building Engineering Services degree or equivalent and Business Management
 Knowledge of ISO55001 - Asset Management
 Working knowledge of CAFM systems including Global Maximo
 Experience in a large Pharma site.

Desirable
 Knowledge of systems and processes
 Ability to use Microsoft Project and Visio would be an advantage.
 Proven health and safety competency with documentary evidence

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.