We're looking for a dynamic and commercially astute Head of Hospitality to lead match day and non-match day operations at Nottingham.
As Head of Hospitality, you'll play a key leadership role overseeing our full hospitality operation, including match day, conference & banqueting, and VIP experiences. Strong leadership skills, a commitment to high standards, and a passion for training and developing teams are essential for success in this exciting role.
What You'll Do:
Reporting to the General Manager, you will:
● Maximise profitability through smart financial management and service excellence
● Deliver high-end, consistent service across all hospitality areas - match days, events, and fine dining
● Lead and inspire a large hospitality team, ensuring motivation, performance, and development
● Collaborate across departments including staffing, sales, culinary, and finance to meet business KPIs
● Take ownership of EPOS and back-of-house systems, stock, GP, and client billing
● Build strong client and stakeholder relationships to ensure long-term success and satisfaction
● Champion Health & Safety compliance, audits, and best practice Please take the time to read the attached job description
What You Bring:
Essential:
● Proven leadership in hospitality operations, ideally in stadia or large-scale event environments
● Strong commercial acumen with experience managing budgets, P&Ls, labour, and procuremen
● Outstanding people leadership skills with a commitment to employee engagement and development
● High resilience, initiative, and energy with the ability to remain calm under pressure
● Excellent communication and stakeholder management skills
● Sound understanding of Health & Safety, food hygiene and operational best practice
Desirable:
● IOSH Managing Safely certified
● SIA Personal Licence holder
Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
Candidates must be eligible to live and work in the UK.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
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