hr and internal communication.

Provide comprehensive HR support to the client, ensuring the consistent and compliant application of HR policies, processes, and procedures. The role also plays a key part in enhancing employee engagement through effective internal communications, supporting employee relations activities, and coordinating HR initiatives such as HR Processes and Projects.
Internal/external contacts
Employees, contingent workers, 1st and 2nd line management, senior management / directors and DVPs when appropriate.
Vendors and suppliers.
ACCOUNTABILITIES / CORE JOB RESPONSIBILITIES
1. Supports and assists BHR Managers with:
● Employee relations matters
● HR policies, processes and procedures
● Restructure projects
● Business analytics & insights
● Business related projects
● Other HR Projects
2. Collaborates with Business HR Managers to support ER cases, including notetaking during meetings, preparing documentation, and ensuring timely follow-up actions
3. Performs a range of HR support tasks as needed, including maternity meetings, flexible working meetings, general letters and updating internal HR trackers.
4. Conducts low-level formal investigations and supports disciplinary, absence reviews, capability and grievance meetings, ensuring adherence to company procedures, employment legislation, and promoting client UK's reputation as a fair and responsible employer.
5. Assists in the delivery of Commercial Induction at client which includes presenting to new employees monthly to ensure new starters are fully informed and have a positive experience.
6. Support change management activities by helping to communicate and implement new HR processes or system
7. Interrogates HR Systems (e.g. Absence Manager, Workday, internal HR Trackers), generating insights reports when required, including:
● BHR Monthly Reports
● Headcount Data (Perms, Temps, Starter & Leavers)
● Sickness Absence Data
8. Delivers internal HR communications in coordination with HR Department, ensuring timely, accurate, and consistent messaging of HR initiatives across all sites using various channels, including newsletters, announcements, engagement activities calendars, intranet updates, and regular HR email bulletins.
9. Supports the coordination in collaboration with the Wellbeing and Engagement Team (WEET) of National HR Sponsored events throughout the year which including, the Three Peaks Challenge, and Thames Expedition, etc. This will require flexibility, out of hours working inclusive of weekends, nightshift and evenings.
10. Uses innovative communication tools to support client branded content creation. Liaises with Public Affairs (PA) to ensure internal HR communications are consistent with PA external communications.
11. Manages the BHR SharePoint page with e-versions of newsletters, all internal videos and all digital internal HR Systems
12. Liaises with external companies/vendors/suppliers on costs/publication times/content to ensure a professional, accurate and interesting publication on best cost.
13. Carries out of other HR duties as and when required by the Country HR Director and BHR Managers
14. Ensures all compliance training is completed by set deadlines.
15. Maintains confidentiality and ensure compliance with data protection regulations in all HR activities.
BACKGROUND
Education & Qualifications
❑ A degree in Human Resources, Business Administration, Communications, or a related field is advantageous
❑ CIPD Level 3 qualified or willing to work towards a recognised HR qualification.
❑ Use of Microsoft Office: Word, Excel, PowerPoint, AI Tools (Co Pilot)
❑ Use of Adobe InDesign
❑ Additional training or certification in internal communications, employee engagement, or digital communication tools is desirable.
❑ Full driving license
Experience
❑ Background in working within a Human Resources team, with familiarity in HR policies, processes and team dynamics.
❑ Presentation skills and ability to engage with audiences
❑ Be able to engage with audiences using creative writing techniques.
❑ Fast-paced environments while effectively supporting stakeholders with diverse and sometimes demanding needs.
❑ Experience of supporting or administering a service-oriented function, ideally within a structured business environment
❑ Familiarity with Adobe Creative Suite, particularly InDesign, for designing internal newsletters and branded communication materials.
❑ Basic photography and videography skills to support visual content creation for internal communications.
❑ Experience with video editing software, such as Camtasia, is advantageous for producing engaging multimedia content.

Randstad Business Support is acting as an Employment Business in relation to this vacancy.