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        • exeter, south west
        • permanent
        • £27,000 - £33,000 per year
        • full-time
        A client of mine are looking for a Senior Data Analyst to join their team on a permanent basis. They are a hugely innovating business that use great technology and data to help customers save money. The Data Analyst will need to be experienced across Data Analysis and Business Intelligence with the ability to create reports, dashboards and manage data warehouse pipelines. Experience with ETL is required alongside SQL and Excel VBA skills. Any exposure to the cloiud (mainly AWS) is a plus also but not required. As a senior you will be responsible for a Junior Data Analyst, helping mentor them and being responsible for their career progression. They have just moved to a brand new office complex in Exeter and are offering working from home during the current climate. Role: Senior Data AnalystLocation: ExeterSalary: £27K - £33K If this sounds like a role you are a good fit for and are interested in hearing further, don't hesitate to apply. Randstad Technologies Ltd is a leading specialist recruitment business for the IT industry. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
        A client of mine are looking for a Senior Data Analyst to join their team on a permanent basis. They are a hugely innovating business that use great technology and data to help customers save money. The Data Analyst will need to be experienced across Data Analysis and Business Intelligence with the ability to create reports, dashboards and manage data warehouse pipelines. Experience with ETL is required alongside SQL and Excel VBA skills. Any exposure to the cloiud (mainly AWS) is a plus also but not required. As a senior you will be responsible for a Junior Data Analyst, helping mentor them and being responsible for their career progression. They have just moved to a brand new office complex in Exeter and are offering working from home during the current climate. Role: Senior Data AnalystLocation: ExeterSalary: £27K - £33K If this sounds like a role you are a good fit for and are interested in hearing further, don't hesitate to apply. Randstad Technologies Ltd is a leading specialist recruitment business for the IT industry. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
        • london, london
        • permanent
        • £45,000 - £55,000 per year
        • full-time
        I'm currently working with a retail client based in London (fully remote currently) who are looking for a Senior Applications Analyst to join their IT team. The Applications Analyst will be responsible for IT application support activities ranging from 2nd and 3rd line support to maintenance and administration while ensuring timely resolution of incidents and service requests. You will need to have an understanding of ERP systems (EPOS experience is great) and be skilled with SSIS, SSRS and SQL.As the Senior Analyst you will be help upskill and progress the other Analysts in the team with the view to become their sole line manager as you progress in the business. The role is currently work from home as needed but as things go back to normal they will be able to offer 2/3 days remote.Salary: £45k - £55kIf you feel you would be a good fit and would like to hear more then please apply. Randstad Technologies Ltd is a leading specialist recruitment business for the IT industry. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
        I'm currently working with a retail client based in London (fully remote currently) who are looking for a Senior Applications Analyst to join their IT team. The Applications Analyst will be responsible for IT application support activities ranging from 2nd and 3rd line support to maintenance and administration while ensuring timely resolution of incidents and service requests. You will need to have an understanding of ERP systems (EPOS experience is great) and be skilled with SSIS, SSRS and SQL.As the Senior Analyst you will be help upskill and progress the other Analysts in the team with the view to become their sole line manager as you progress in the business. The role is currently work from home as needed but as things go back to normal they will be able to offer 2/3 days remote.Salary: £45k - £55kIf you feel you would be a good fit and would like to hear more then please apply. Randstad Technologies Ltd is a leading specialist recruitment business for the IT industry. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
        • fareham, south east
        • contract
        • £9.00 - £10.00 per hour
        • full-time
        An exciting opportunity for an IT Service Desk Analyst to work for a high-profile retailer. Based in the Fareham, Hampshire. Initial home working due to COVID-19. Role: IT Service Desk Analyst (1st Line Support)Location: Fareham, Hampshire (Initially working from home at least until New Year)Salary: £10 p/hDuration: ASAP for 6 MonthsShifts: 4 days on, 4 days off (Either 8am-6pm OR 9am-7pm) Sunday/Bank Holiday hours 9:30am-6:30pm As a high-profile retailer, we are looking to increase capabilities by seeking a Retail IT Service Desk Analyst (1st line support) to join the team. The Service Desk is the primary contact point for UK Retail stores running technology and systems for processing of transactions at Point of Sale, CRM and consumer engaging digital experiences (Digital Signage, Social, Interactive Apps).The candidate will be part of the function providing first line technical support, they will be able to operate in a highly dynamic, fast changing and fluid working environment, based from our Fareham offices. They will need to be 100% consumer orientated to deliver exceptional customer service and experiences to our business users, deliver incident management against defined SLA's, respond and escalate support tickets, provide technical analysis and problem-solving methodologies using remote desktop software and have a track record of incident closure in a similar environment.They will be expected to achieve against high-level SLA goals and metrics, drive down incidents, undertake necessary changes and work as part of a wider team in ensuring our retail stores have high availability to trade and operate. Key Roles & ResponsibilitiesAs part of the Level 1 support team, we are looking for an individual with the following skills:Be the first point of contact for our UK Retail stores for IT based issues, maintaining an exceptional level of customer service via phone and email.Provide technical troubleshooting support for desktop and iOS software and hardware technologies.Offer a high touch customer service, engaging with our business stakeholders and in-store employees.Proactive monitoring of retail systems and servers.Daily systems monitoring and administrative operational processes.Escalating support tickets through Service NOW to our 2nd Line team and working directly with third party suppliers.Installation and configuration of hardware and software for in-store installations.Excellent verbal and written communication skills, with a high touch telephone manner.Be an integral team player, working as part of a team, providing support on a shift basis.Perform miscellaneous job-related duties, such as: Basic admin, review and update of knowledgebase documentation and other items as defined by IT support lead. Due to the nature of this role, it may be necessary for the successful candidate to travel within the UK/Ireland to store locations to assist with on-site installations of hardware and software; this may result in extended days, as well as overnight stays. Knowledge, Skills & Experience:Previous experience in an IT support role at 1st line level.Good knowledge and understanding of Retail SystemsKnowledge of Microsoft Operating Systems and Servers and Office packagesPossess network infrastructure knowledge (specifically around WiFi networks)Experience of managing iOS devices in an enterprise.Experience of SQL databases (or similar enterprise databases) would be a plusAbility to schedule own workload prioritising to meet the business needsCapable of working on own initiative, with a proactive and organised approachAdapt to a varying role and be flexible in working styleGood communication skills and an excellent telephone mannerDemonstrate a support focused attitudeExcellent interpersonal and team skillsEssential that you hold a full driving license. Apply Now! To get your CV in front of the hiring manager today. Randstad Business Support is acting as an Employment Business in relation to this vacancy.
        An exciting opportunity for an IT Service Desk Analyst to work for a high-profile retailer. Based in the Fareham, Hampshire. Initial home working due to COVID-19. Role: IT Service Desk Analyst (1st Line Support)Location: Fareham, Hampshire (Initially working from home at least until New Year)Salary: £10 p/hDuration: ASAP for 6 MonthsShifts: 4 days on, 4 days off (Either 8am-6pm OR 9am-7pm) Sunday/Bank Holiday hours 9:30am-6:30pm As a high-profile retailer, we are looking to increase capabilities by seeking a Retail IT Service Desk Analyst (1st line support) to join the team. The Service Desk is the primary contact point for UK Retail stores running technology and systems for processing of transactions at Point of Sale, CRM and consumer engaging digital experiences (Digital Signage, Social, Interactive Apps).The candidate will be part of the function providing first line technical support, they will be able to operate in a highly dynamic, fast changing and fluid working environment, based from our Fareham offices. They will need to be 100% consumer orientated to deliver exceptional customer service and experiences to our business users, deliver incident management against defined SLA's, respond and escalate support tickets, provide technical analysis and problem-solving methodologies using remote desktop software and have a track record of incident closure in a similar environment.They will be expected to achieve against high-level SLA goals and metrics, drive down incidents, undertake necessary changes and work as part of a wider team in ensuring our retail stores have high availability to trade and operate. Key Roles & ResponsibilitiesAs part of the Level 1 support team, we are looking for an individual with the following skills:Be the first point of contact for our UK Retail stores for IT based issues, maintaining an exceptional level of customer service via phone and email.Provide technical troubleshooting support for desktop and iOS software and hardware technologies.Offer a high touch customer service, engaging with our business stakeholders and in-store employees.Proactive monitoring of retail systems and servers.Daily systems monitoring and administrative operational processes.Escalating support tickets through Service NOW to our 2nd Line team and working directly with third party suppliers.Installation and configuration of hardware and software for in-store installations.Excellent verbal and written communication skills, with a high touch telephone manner.Be an integral team player, working as part of a team, providing support on a shift basis.Perform miscellaneous job-related duties, such as: Basic admin, review and update of knowledgebase documentation and other items as defined by IT support lead. Due to the nature of this role, it may be necessary for the successful candidate to travel within the UK/Ireland to store locations to assist with on-site installations of hardware and software; this may result in extended days, as well as overnight stays. Knowledge, Skills & Experience:Previous experience in an IT support role at 1st line level.Good knowledge and understanding of Retail SystemsKnowledge of Microsoft Operating Systems and Servers and Office packagesPossess network infrastructure knowledge (specifically around WiFi networks)Experience of managing iOS devices in an enterprise.Experience of SQL databases (or similar enterprise databases) would be a plusAbility to schedule own workload prioritising to meet the business needsCapable of working on own initiative, with a proactive and organised approachAdapt to a varying role and be flexible in working styleGood communication skills and an excellent telephone mannerDemonstrate a support focused attitudeExcellent interpersonal and team skillsEssential that you hold a full driving license. Apply Now! To get your CV in front of the hiring manager today. Randstad Business Support is acting as an Employment Business in relation to this vacancy.
        • guildford, south east
        • permanent
        • £25,000 - £28,000 per year
        • full-time
        An exciting opportunity for a Software Support Analyst to work for a Software company based in Guildford. Role: Software Support Analyst Location: GuildfordSalary: £25,000 - £28,000 p/a Duration: Permanent Responsibilities:You will provide a first line of contact and response for all incoming support calls and emails from customers.You will install software systems on varied networks and hardware and train staff within veterinary practices on how to make the best use of the software. All installations and training are carried out remotely from our Guildford office. Essential skills / experience:Good IT skillsCustomer focused with excellent communication skills, able to build rapport quicklySelf-sufficient and organisedEnjoy problem solving and have an ability to adapt to an ever-changing environment of a growing dynamic company Desired skills:Proficiency in SQL, HTML and CSS would be of great advantageIdeally you would have experience in a customer facing role Apply Now! To get your CV in front of the hiring manager today.Randstad Business Support is acting as an Employment Agency in relation to this vacancy.
        An exciting opportunity for a Software Support Analyst to work for a Software company based in Guildford. Role: Software Support Analyst Location: GuildfordSalary: £25,000 - £28,000 p/a Duration: Permanent Responsibilities:You will provide a first line of contact and response for all incoming support calls and emails from customers.You will install software systems on varied networks and hardware and train staff within veterinary practices on how to make the best use of the software. All installations and training are carried out remotely from our Guildford office. Essential skills / experience:Good IT skillsCustomer focused with excellent communication skills, able to build rapport quicklySelf-sufficient and organisedEnjoy problem solving and have an ability to adapt to an ever-changing environment of a growing dynamic company Desired skills:Proficiency in SQL, HTML and CSS would be of great advantageIdeally you would have experience in a customer facing role Apply Now! To get your CV in front of the hiring manager today.Randstad Business Support is acting as an Employment Agency in relation to this vacancy.
        • sidcup, south east
        • permanent
        • £23,000 - £26,000, per year, 12% pension & home working
        • full-time
        IT Service Desk Analyst - Sidcup - £23,000 to £26,000A successful people-focused service provider is urgently seeking a new Service Desk Analyst to join their team in South East London. You will be responsible for 1st/2nd line IT Support across a broad Microsoft technology stack, but you will also have some opportunity to get involved in IT projects - helping to implement and support the infrastructure that underpins their business systems.They need someone with a credible background in IT support, a great customer focus, and the enthusiasm / ambition to develop your career in a growing business. As the successful candidate you must have:- Extensive experience of 1st/2nd line IT Support, working with the Microsoft technology stack- A technical background in supporting Office 365, Windows 10, Active Directory, Exchange, Citrix desktops etc- Experience of supporting a broad range of hardware issues including Thin Clients, Windows Laptops, Printers, Android Tablets and Smart Phones - An excellent customer focus and good communication skills You will be rewarded with an excellent package that includes:- Basic salary of circa £23,000 to £26,000 depending on skills and experience- Pension- Bonus- Flexible working- The chance to work for a truly people focused business, that puts their employees first This is an urgent role where the hiring manager is looking to shortlist for interview immediately. Please send a copy of your CV to me ASAP to be considered. Randstad Technologies Ltd is a leading specialist recruitment business for the IT industry. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
        IT Service Desk Analyst - Sidcup - £23,000 to £26,000A successful people-focused service provider is urgently seeking a new Service Desk Analyst to join their team in South East London. You will be responsible for 1st/2nd line IT Support across a broad Microsoft technology stack, but you will also have some opportunity to get involved in IT projects - helping to implement and support the infrastructure that underpins their business systems.They need someone with a credible background in IT support, a great customer focus, and the enthusiasm / ambition to develop your career in a growing business. As the successful candidate you must have:- Extensive experience of 1st/2nd line IT Support, working with the Microsoft technology stack- A technical background in supporting Office 365, Windows 10, Active Directory, Exchange, Citrix desktops etc- Experience of supporting a broad range of hardware issues including Thin Clients, Windows Laptops, Printers, Android Tablets and Smart Phones - An excellent customer focus and good communication skills You will be rewarded with an excellent package that includes:- Basic salary of circa £23,000 to £26,000 depending on skills and experience- Pension- Bonus- Flexible working- The chance to work for a truly people focused business, that puts their employees first This is an urgent role where the hiring manager is looking to shortlist for interview immediately. Please send a copy of your CV to me ASAP to be considered. Randstad Technologies Ltd is a leading specialist recruitment business for the IT industry. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
        • stratford, london
        • permanent
        • £50,000 - £58,000, per year, 12% pension & home working
        • full-time
        Agile Software BA - East London - £55,000 plus home workingA large scale not-for-profit organisation in Stratford, East London is urgently seeking a new Agile Software Business Analyst to join their team and help them shape core business applications.You will be joining the business at the start of a new software programme to select and deliver an enterprise business application to manage their physical building and property assets - engaging with the business to analyse requirements and ellicit detailed user stories etc, before managing the tender process with software providers and working closely with solutions architects, the development team, testers and 3rd party system providers through the full life cycle to deliver a fully customised system that meets those requirements. As the successful candidate you must have:Prior experience as an Agile Software Business AnalystExperience of working in Agile environmentsExperience of writing great user storiesMust have experience of producing software tenders and evaluating supplier bid responsesMust be able to undertake Story boarding and UI modelling to identify potential screen flows or user navigation designExperience working with and managing 3rd partiesKnowledge and experience of implementing TDD and BDDExperience with Building Information Management systems or Asset Management systems is highly desirable, but not essential.Excellent communication skills You will be rewarded with a package that includes:Basic salary of circa £50,000 - £58,000 depending on skills and experiencePension - 12%26 days holidayHealthcareHome workingFlexible workingGreat work / life balanceThe chance to work for a not-for-profit and "give back" to society This is an urgent vacancy where the hiring manager is looking to shortlist for interview immediately. Please send a copy of your CV to me asap to be considered. Randstad Technologies Ltd is a leading specialist recruitment business for the IT industry. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
        Agile Software BA - East London - £55,000 plus home workingA large scale not-for-profit organisation in Stratford, East London is urgently seeking a new Agile Software Business Analyst to join their team and help them shape core business applications.You will be joining the business at the start of a new software programme to select and deliver an enterprise business application to manage their physical building and property assets - engaging with the business to analyse requirements and ellicit detailed user stories etc, before managing the tender process with software providers and working closely with solutions architects, the development team, testers and 3rd party system providers through the full life cycle to deliver a fully customised system that meets those requirements. As the successful candidate you must have:Prior experience as an Agile Software Business AnalystExperience of working in Agile environmentsExperience of writing great user storiesMust have experience of producing software tenders and evaluating supplier bid responsesMust be able to undertake Story boarding and UI modelling to identify potential screen flows or user navigation designExperience working with and managing 3rd partiesKnowledge and experience of implementing TDD and BDDExperience with Building Information Management systems or Asset Management systems is highly desirable, but not essential.Excellent communication skills You will be rewarded with a package that includes:Basic salary of circa £50,000 - £58,000 depending on skills and experiencePension - 12%26 days holidayHealthcareHome workingFlexible workingGreat work / life balanceThe chance to work for a not-for-profit and "give back" to society This is an urgent vacancy where the hiring manager is looking to shortlist for interview immediately. Please send a copy of your CV to me asap to be considered. Randstad Technologies Ltd is a leading specialist recruitment business for the IT industry. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
        • london, london
        • permanent
        • £45,000 - £55,000, per year, Bonus, private medical, gym etc
        • full-time
        Randstad Technologies are delighted to be partnered with a Global entity based in London who are looking for a Service Delivery Analyst to work in their Cyber function. They have a very robust function already, but are looking to build a SOC in the London office (to be managed by an MSSP.)The role is split between 50% hands on work and 50% service delivery. Although based in London (working 9-5), the role does have a global scope. My client are very keen to secure a candidate with strong service delivery skills, and will happily supply security training to someone who has worked in a high level service delivery role.Experience Required;At least 3 years experience in an IT service delivery role (preferably InfoSec based.)Knowledge of service delivery frameworks such as ITIL.Experience working in a SOC is desirable.Experience managing external MSPs would be highly desirable.Vendor/3rd party management skills. Randstad Technologies Ltd is a leading specialist recruitment business for the IT industry. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
        Randstad Technologies are delighted to be partnered with a Global entity based in London who are looking for a Service Delivery Analyst to work in their Cyber function. They have a very robust function already, but are looking to build a SOC in the London office (to be managed by an MSSP.)The role is split between 50% hands on work and 50% service delivery. Although based in London (working 9-5), the role does have a global scope. My client are very keen to secure a candidate with strong service delivery skills, and will happily supply security training to someone who has worked in a high level service delivery role.Experience Required;At least 3 years experience in an IT service delivery role (preferably InfoSec based.)Knowledge of service delivery frameworks such as ITIL.Experience working in a SOC is desirable.Experience managing external MSPs would be highly desirable.Vendor/3rd party management skills. Randstad Technologies Ltd is a leading specialist recruitment business for the IT industry. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
        • sidcup, south east
        • permanent
        • £50,000 - £58,000, per year, 12% pension & home working
        • full-time
        Agile Software BA - Sidcup - £55,000 plus home workingA large scale not-for-profit in Sidcup is urgently seeking a new Agile Software Business Analyst to join their team and help them shape core business applications. You can be based from one of two locations in either East London or South East London, with home working options.You will be joining the business at the start of a new software programme to select and deliver an enterprise business application to manage their physical building and property assets - engaging with the business to analyse requirements and ellicit detailed user stories etc, before managing the tender process with software providers and working closely with solutions architects, the development team, testers and 3rd party system providers through the full life cycle to deliver a fully customised system that meets those requirements. As the successful candidate you must have:Prior experience as an Agile Software Business AnalystExperience of working in Agile environmentsExperience of writing great user storiesMust have experience of producing software tenders and evaluating supplier bid responsesMust be able to undertake Story boarding and UI modelling to identify potential screen flows or user navigation designExperience working with and managing 3rd partiesKnowledge and experience of implementing TDD and BDDExperience with Building Information Management systems or Asset Management systems is highly desirable, but not essential.Excellent communication skills You will be rewarded with a package that includes:Basic salary of circa £50,000 - £58,000 depending on skills and experiencePension - 12%26 days holidayHealthcareHome workingFlexible workingGreat work / life balanceThe chance to work for a not-for-profit and "give back" to society This is an urgent vacancy where the hiring manager is looking to shortlist for interview immediately. Please send a copy of your CV to me asap to be considered. Randstad Technologies Ltd is a leading specialist recruitment business for the IT industry. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
        Agile Software BA - Sidcup - £55,000 plus home workingA large scale not-for-profit in Sidcup is urgently seeking a new Agile Software Business Analyst to join their team and help them shape core business applications. You can be based from one of two locations in either East London or South East London, with home working options.You will be joining the business at the start of a new software programme to select and deliver an enterprise business application to manage their physical building and property assets - engaging with the business to analyse requirements and ellicit detailed user stories etc, before managing the tender process with software providers and working closely with solutions architects, the development team, testers and 3rd party system providers through the full life cycle to deliver a fully customised system that meets those requirements. As the successful candidate you must have:Prior experience as an Agile Software Business AnalystExperience of working in Agile environmentsExperience of writing great user storiesMust have experience of producing software tenders and evaluating supplier bid responsesMust be able to undertake Story boarding and UI modelling to identify potential screen flows or user navigation designExperience working with and managing 3rd partiesKnowledge and experience of implementing TDD and BDDExperience with Building Information Management systems or Asset Management systems is highly desirable, but not essential.Excellent communication skills You will be rewarded with a package that includes:Basic salary of circa £50,000 - £58,000 depending on skills and experiencePension - 12%26 days holidayHealthcareHome workingFlexible workingGreat work / life balanceThe chance to work for a not-for-profit and "give back" to society This is an urgent vacancy where the hiring manager is looking to shortlist for interview immediately. Please send a copy of your CV to me asap to be considered. Randstad Technologies Ltd is a leading specialist recruitment business for the IT industry. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
        • london, london
        • permanent
        • £40,000 - £55,000, per year, Bonus, private medical, gym etc
        • full-time
        Randstad Technologies are delighted to be partnered with a Global entity based in London who are looking for a Senior SOC Analyst. They have a very robust function already, but are looking to build a SOC in the London office (to be managed by an MSSP.)The role is split between 50% hands on work and 50% service delivery. Although based in London (working 9-5), the role does have a global scope. My client are very keen to secure a candidate with strong service delivery skills, and will happily supply security training to someone who has worked in a high level service delivery role.Experience Required;At least 3 years experience in an IT service delivery role (preferably InfoSec based.)Knowledge of service delivery frameworks such as ITIL.Experience working in a SOC is desirable.Experience managing external MSPs would be highly desirable. Randstad Technologies Ltd is a leading specialist recruitment business for the IT industry. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
        Randstad Technologies are delighted to be partnered with a Global entity based in London who are looking for a Senior SOC Analyst. They have a very robust function already, but are looking to build a SOC in the London office (to be managed by an MSSP.)The role is split between 50% hands on work and 50% service delivery. Although based in London (working 9-5), the role does have a global scope. My client are very keen to secure a candidate with strong service delivery skills, and will happily supply security training to someone who has worked in a high level service delivery role.Experience Required;At least 3 years experience in an IT service delivery role (preferably InfoSec based.)Knowledge of service delivery frameworks such as ITIL.Experience working in a SOC is desirable.Experience managing external MSPs would be highly desirable. Randstad Technologies Ltd is a leading specialist recruitment business for the IT industry. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
        • london, london
        • permanent
        • £60,000 - £75,000, per year, Bonus, private medical, gym etc
        • full-time
        Randstad Technologies are delighted to be partnered with a Global entity based in London who are looking for someone to head up their new SOC. They have a very robust function already, but are looking to build a SOC in the London office (to be managed by an MSSP.)The role is split between 80% SOC Management (including one Senior Analyst) and 20% service delivery. Although based in London (working 9-5), the role does have a global scope.Experience Required;At least 5 years experience in an IT Security position.Experience working within a SOC is desirable.Experience with common InfoSec management processes such as ISO2700x, COBIT & NIST (NIST would be very desirable but not essential.)Demonstrable knowledge of Service Delivery frameworks such as ITIL.Excellent communication skills. Randstad Technologies Ltd is a leading specialist recruitment business for the IT industry. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
        Randstad Technologies are delighted to be partnered with a Global entity based in London who are looking for someone to head up their new SOC. They have a very robust function already, but are looking to build a SOC in the London office (to be managed by an MSSP.)The role is split between 80% SOC Management (including one Senior Analyst) and 20% service delivery. Although based in London (working 9-5), the role does have a global scope.Experience Required;At least 5 years experience in an IT Security position.Experience working within a SOC is desirable.Experience with common InfoSec management processes such as ISO2700x, COBIT & NIST (NIST would be very desirable but not essential.)Demonstrable knowledge of Service Delivery frameworks such as ITIL.Excellent communication skills. Randstad Technologies Ltd is a leading specialist recruitment business for the IT industry. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
        • wymondham, east of england
        • temporary
        • £11.00 - £12.50 per hour
        • full-time
        Norfolk Constabulary is looking for a Service Desk Support team member to join the integral Service Desk team based at the head office in Wymondham. This role is to cover a maternity leave until April 2021. You will based in the office with another team member; where COVID19 guidelines are strictly adhered to. It is a 37 hour week and hours are between 8am - 5pm. The main responsibilities of the role are:Provide telephone and desk side support to the business, diagnosing and resolving customer calls while tracking and recording the incidents and requests raised using the Marval call logging system.Provide a single point of contact for all customers of ICT.To undertake initial diagnosis of the incident, utilising the tools available and resolving as many as possible on initial contact in line with the agreed SLA's.Responsible for reassigning tickets to 3rd line support teams where appropriate.Actively monitor ongoing incidents and escalate to Senior Service Desk Analyst where SLA may be breached.This role would suit a candidate who has excellent customer service experience and a natural interest in IT. You must be able to demonstrate competent literacy and analytical skills and a a sound working knowledge of Microsoft Office. Proven experience of providing customer service in a call centre, or similar environment, would be beneficial.Randstad Business Support is acting as an Employment Business in relation to this vacancy.
        Norfolk Constabulary is looking for a Service Desk Support team member to join the integral Service Desk team based at the head office in Wymondham. This role is to cover a maternity leave until April 2021. You will based in the office with another team member; where COVID19 guidelines are strictly adhered to. It is a 37 hour week and hours are between 8am - 5pm. The main responsibilities of the role are:Provide telephone and desk side support to the business, diagnosing and resolving customer calls while tracking and recording the incidents and requests raised using the Marval call logging system.Provide a single point of contact for all customers of ICT.To undertake initial diagnosis of the incident, utilising the tools available and resolving as many as possible on initial contact in line with the agreed SLA's.Responsible for reassigning tickets to 3rd line support teams where appropriate.Actively monitor ongoing incidents and escalate to Senior Service Desk Analyst where SLA may be breached.This role would suit a candidate who has excellent customer service experience and a natural interest in IT. You must be able to demonstrate competent literacy and analytical skills and a a sound working knowledge of Microsoft Office. Proven experience of providing customer service in a call centre, or similar environment, would be beneficial.Randstad Business Support is acting as an Employment Business in relation to this vacancy.
        • london, london
        • contract
        • £400 - £500 per day
        • full-time
        A client of mine based in London are currently looking for a Business Intelligence Developer to join their BI team on an initial 6 month contract The BI Developer will need to be an expert using Looker and will need to be comfortable managing stakeholders both internally and externally. One of the key aspects to this role is that they are currently creating a brand-new data warehouse using GCP (Google cloud platform) so experience with this is required. You will be responsible for creating reports, dashboards and extracts using data from both in house and vendor-based apps. They have a highly flexible working environment with the opportunity to work from home whenever required and are looking for someone to start as soon as possible. Role: BI DeveloperLocation: LondonRate: £400/£450 If this sounds like a role you are a good fit for and are interested in hearing further, don't hesitate to apply.Randstad Technologies is acting as an Employment Business in relation to this vacancy.
        A client of mine based in London are currently looking for a Business Intelligence Developer to join their BI team on an initial 6 month contract The BI Developer will need to be an expert using Looker and will need to be comfortable managing stakeholders both internally and externally. One of the key aspects to this role is that they are currently creating a brand-new data warehouse using GCP (Google cloud platform) so experience with this is required. You will be responsible for creating reports, dashboards and extracts using data from both in house and vendor-based apps. They have a highly flexible working environment with the opportunity to work from home whenever required and are looking for someone to start as soon as possible. Role: BI DeveloperLocation: LondonRate: £400/£450 If this sounds like a role you are a good fit for and are interested in hearing further, don't hesitate to apply.Randstad Technologies is acting as an Employment Business in relation to this vacancy.

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