Front of House / Receptionist - Temporary Ad-Hoc Cover
- Location: Quayside, Newcastle upon Tyne
- Pay Rate: £12.21 per hour
- Working Hours: Tuesdays, Wednesdays, and Thursdays, 8:00 AM - 4:00 PM (22.5 hours per week)
- Contract: Temporary Ad-Hoc Cover (on-site)
Job Summary:
We are looking for a professional, reliable, and personable Front of House Receptionist to provide ad-hoc cover for a prestigious law firm based in Newcastle. As the first point of contact for clients and visitors, your role is vital in delivering a high-quality experience and supporting the smooth day-to-day running of the office.
Key Responsibilities:
- Greet and welcome all clients and visitors in a warm, professional, and efficient manner.
- Answer, screen, and redirect incoming calls to appropriate departments or personnel.
- Manage incoming and outgoing mail, couriers, and deliveries.
- Maintain a tidy, well-presented reception area at all times.
- Coordinate and manage meeting room bookings and assist with room preparation when required.
- Provide administrative support including data entry, document formatting, scanning, and filing.
- Liaise with building management or facilities teams when necessary.
- Support fee earners and wider team with ad-hoc administrative requests.
- Monitor visitor logs and uphold office security procedures.
- Maintain a high level of confidentiality and discretion, particularly when handling sensitive legal documents or client information.
Key Skills & Experience:
- Previous experience in a receptionist or front-of-house position, ideally within a legal or professional services environment.
- Outstanding verbal and written communication skills.
- Exceptional interpersonal skills with the ability to handle sensitive or high-pressure situations calmly and professionally.
- Proficient in Microsoft Office (Word, Excel, Outlook) and general office systems.
- Strong organisational and multitasking abilities with excellent attention to detail.
- A proactive and flexible approach to supporting a busy team.
- Reliable and punctual with a strong sense of professionalism and discretion.
This is a fantastic opportunity for someone who enjoys client-facing work and takes pride in creating a welcoming and professional office environment. If you're confident, polished, and ready to make a great first impression-we'd love to hear from you.
Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
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