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    6 jobs found in Northampton, East Midlands

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      • northampton, east midlands
      • permanent
      • randstad financial services
      Client Relations Advisor NorthamptonThis is a permanent contract. You will work 35 hours within the week, between 8am and 6pm Monday - Friday on a rotational basis, the salary is £21750 per annum.As a Client Relations Advisor you will provide exemplary complaint resolution and customer service ensuring a fair and consistent approach is delivered for customers. You will also handle complaints in accordance with Group Standards (and therefore Financial Conduct Authority requirements), ensuring complaints are resolved in a timely fashion and without undue bureaucracy.What will you be doing? Taking ownership of complaints and resolving them by telephone, mail and face to face Dealing with complex customer situations Undertaking a detailed review of protracted and difficult complaints with the aim of resolving as many cases as possible prior to issuing the Final Response Developing and delivering timely, accurate and effective responses in a timely manner using the appropriate communication medium (written or verbal) Identifying wherever possible, ways of resolving complaints to the customer's complete satisfaction Producing exemplary written responses to customers that are grammatically and factually accurate, empathetic and clear Keeping customers informed of the progress made in resolving their complaint Supporting root cause analysis activity to identify trends and mitigate the reputation and financial risk of complaints through timely and accurate recording of case information What we're looking for: Natural empathiser with the willingness and ability to understand others point of view and to build rapport with customers /clients Previous customer complaints experience is essential Ability to break down complex issues and assimilate a wide range of information to fully understand cause, impact and solution Excellent customer/client service skills as you will be dealing with queries and potential issues smoothly and efficiently Skills that will help you in the role: Ability to empathise with and quell customers concerns; often the crux of a complaint lies in resolving difference of opinions Confidence to make decisions (often under pressure), exercise judgement and use initiative Planning and organisational skills: Ability to work by yourself to resolve individual complaints, and be a participating and supportive team player Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
      Client Relations Advisor NorthamptonThis is a permanent contract. You will work 35 hours within the week, between 8am and 6pm Monday - Friday on a rotational basis, the salary is £21750 per annum.As a Client Relations Advisor you will provide exemplary complaint resolution and customer service ensuring a fair and consistent approach is delivered for customers. You will also handle complaints in accordance with Group Standards (and therefore Financial Conduct Authority requirements), ensuring complaints are resolved in a timely fashion and without undue bureaucracy.What will you be doing? Taking ownership of complaints and resolving them by telephone, mail and face to face Dealing with complex customer situations Undertaking a detailed review of protracted and difficult complaints with the aim of resolving as many cases as possible prior to issuing the Final Response Developing and delivering timely, accurate and effective responses in a timely manner using the appropriate communication medium (written or verbal) Identifying wherever possible, ways of resolving complaints to the customer's complete satisfaction Producing exemplary written responses to customers that are grammatically and factually accurate, empathetic and clear Keeping customers informed of the progress made in resolving their complaint Supporting root cause analysis activity to identify trends and mitigate the reputation and financial risk of complaints through timely and accurate recording of case information What we're looking for: Natural empathiser with the willingness and ability to understand others point of view and to build rapport with customers /clients Previous customer complaints experience is essential Ability to break down complex issues and assimilate a wide range of information to fully understand cause, impact and solution Excellent customer/client service skills as you will be dealing with queries and potential issues smoothly and efficiently Skills that will help you in the role: Ability to empathise with and quell customers concerns; often the crux of a complaint lies in resolving difference of opinions Confidence to make decisions (often under pressure), exercise judgement and use initiative Planning and organisational skills: Ability to work by yourself to resolve individual complaints, and be a participating and supportive team player Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
      • wellingborough, east midlands
      • temporary
      • £9.50 - £10.65 per hour
      • randstad cpe
      Randstad are looking for a Covid Marshall in the Wellingborough area. 7.30am - 6.30pm with Paid breaks. 4 days on , 4 days off. Please call Nikki on 0121 212 7792. Immediate Start 25th November. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
      Randstad are looking for a Covid Marshall in the Wellingborough area. 7.30am - 6.30pm with Paid breaks. 4 days on , 4 days off. Please call Nikki on 0121 212 7792. Immediate Start 25th November. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
      • northampton, east midlands
      • temporary
      • £10.00 - £10.50 per hour
      • randstad cpe
      Randstad are looking for cleaning operatives at the Sainsburys Distribution Centre. Inductions are taking place on Monday 22nd of November. Different shift patterns available, also night shifts available. Call Nikki on 0121 212 7792 for more information. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
      Randstad are looking for cleaning operatives at the Sainsburys Distribution Centre. Inductions are taking place on Monday 22nd of November. Different shift patterns available, also night shifts available. Call Nikki on 0121 212 7792 for more information. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
      • wellingborough, east midlands
      • contract
      • £9.00 - £10.65 per hour
      • randstad cpe
      Covid Marshall - WellingboroughRandstad CPE are looking for a number of experienced cleaners to work at a local COVID 19 testing UnitsYour responsibilities include:Cleaning / SanitisingMeet and greet the general public on arrival.Use the check in system to confirm arrivalGuiding people around siteEnsuring people are socially distancing.Job Details : Must have a DBS Certificate or be happy to apply for one !Competitive pay rateHours per day: 7.30am - 6:30pm 4 Days on 4 Days of PPE will be provided If you are interested in the role please call Randstad office on 07748704727 and ask for Crystal for more information. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
      Covid Marshall - WellingboroughRandstad CPE are looking for a number of experienced cleaners to work at a local COVID 19 testing UnitsYour responsibilities include:Cleaning / SanitisingMeet and greet the general public on arrival.Use the check in system to confirm arrivalGuiding people around siteEnsuring people are socially distancing.Job Details : Must have a DBS Certificate or be happy to apply for one !Competitive pay rateHours per day: 7.30am - 6:30pm 4 Days on 4 Days of PPE will be provided If you are interested in the role please call Randstad office on 07748704727 and ask for Crystal for more information. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
      • northampton, east midlands
      • contract
      • £8.00 - £8.91 per hour
      • randstad cpe
      CleanerRandstad CPE are looking for a experienced cleaner to work at a local job centres.You job will be to be ensure that communal areas, offices and welfare areas are cleaned to the highest standards at all times Job Details : Working hours 9am - 5pm1 year contractPermanant rolePay - £8.91ph If you are interested in the role please call Randstad office on 07748704727 and ask for Crystal for more information. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
      CleanerRandstad CPE are looking for a experienced cleaner to work at a local job centres.You job will be to be ensure that communal areas, offices and welfare areas are cleaned to the highest standards at all times Job Details : Working hours 9am - 5pm1 year contractPermanant rolePay - £8.91ph If you are interested in the role please call Randstad office on 07748704727 and ask for Crystal for more information. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
      • northampton, east midlands
      • contract
      • £8.00 - £8.91 per hour
      • randstad cpe
      CleanerRandstad CPE are looking for a experienced cleaner to work at a local job centres.You job will be to be ensure that communal areas, offices and welfare areas are cleaned to the highest standards at all times Job Details : Working hours 9am - 5pm1 year contractPermanant rolePay - £8.91ph If you are interested in the role please call Randstad office on 07748704727 and ask for Crystal for more information. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
      CleanerRandstad CPE are looking for a experienced cleaner to work at a local job centres.You job will be to be ensure that communal areas, offices and welfare areas are cleaned to the highest standards at all times Job Details : Working hours 9am - 5pm1 year contractPermanant rolePay - £8.91ph If you are interested in the role please call Randstad office on 07748704727 and ask for Crystal for more information. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

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