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      • chelmsford, east of england
      • permanent
      • £12,136 - £16,103 per year
      • randstad business support
      Do you consider yourself to be a good communicator and an asset to a busy team? Are you based in or around Chelmsford?We have call handler opportunities available within Essex Constabulary. This role is ideal for someone with strong communication skills and who has good attention to detail, strong use of initiative and can work under pressure. The call handler role offers progression and the opportunity for a long standing career with the Police. The call handler role offers a variety of shift patterns detailed below, offering flexibility to applicants current circumstances. A thorough 9 week training programme will be provided to yourself and you would be required to undergo the Police Vetting process. Role: Call HandlerLocation: Chelmsford - parking available on site Available contracts: Contract 1 Mon-Fri 9am-2pm (25 hours PW) £13,227 per annum Contract 2 Mon-Fri 2pm-8pm (30 hours PW) £15,756 per annumContract 3 Mon-Fri 4pm-10pm (30 hours PW) £16,103 per annumContract 4 Sat and Sun 1pm-9pm (14.8 hours) £12,136 per annum Responsibilities:Receive and record all emergency and non-emergency communications to Essex Police Assess all contact, grading incidents in accordance with Force policyAssess the need for police attendance or refer to other departments and agencies as requiredAccurately record all details on the Command and Control systemEnsure that callers / persons contacting Essex Police are offered advice and support and are aware of how their call for service will be handledEssential requirements:GCSE level in EnglishPrevious experience within a call centre, administration or customer service Ability to adhere to the shift patternProven experience as a strong verbal and written communicatorAbility to type 30WPMIT Literacy - in particular the Microsoft package Capacity to work under pressure, remaining calm at all times Strong attention to detail and data entry skills Desirable requirements:Driving license and use of a car Knowledge of The Police and their mission to deter crime Benefits:Supportive training environment including an extensive 9 week initial training programmeProgression after 1 year of service to Call Dispatcher with full training providedFull transparency regarding the role throughout the application process Advice and editing on your current CVDedicated team throughout your application journey Does this role sound exciting? Apply today and a member of the team will be in contact if you meet our requirements. All applicants are subject to vetting checks including: Right to work check, DBS check, reference check and Police Vetting. We will not be able to accept anyone with reprimands,unspent/spent convictions. Cautions and warnings will be considered if fully disclosed at the initial stages. Randstad Business Support is acting as an Employment Agency in relation to this vacancy.
      Do you consider yourself to be a good communicator and an asset to a busy team? Are you based in or around Chelmsford?We have call handler opportunities available within Essex Constabulary. This role is ideal for someone with strong communication skills and who has good attention to detail, strong use of initiative and can work under pressure. The call handler role offers progression and the opportunity for a long standing career with the Police. The call handler role offers a variety of shift patterns detailed below, offering flexibility to applicants current circumstances. A thorough 9 week training programme will be provided to yourself and you would be required to undergo the Police Vetting process. Role: Call HandlerLocation: Chelmsford - parking available on site Available contracts: Contract 1 Mon-Fri 9am-2pm (25 hours PW) £13,227 per annum Contract 2 Mon-Fri 2pm-8pm (30 hours PW) £15,756 per annumContract 3 Mon-Fri 4pm-10pm (30 hours PW) £16,103 per annumContract 4 Sat and Sun 1pm-9pm (14.8 hours) £12,136 per annum Responsibilities:Receive and record all emergency and non-emergency communications to Essex Police Assess all contact, grading incidents in accordance with Force policyAssess the need for police attendance or refer to other departments and agencies as requiredAccurately record all details on the Command and Control systemEnsure that callers / persons contacting Essex Police are offered advice and support and are aware of how their call for service will be handledEssential requirements:GCSE level in EnglishPrevious experience within a call centre, administration or customer service Ability to adhere to the shift patternProven experience as a strong verbal and written communicatorAbility to type 30WPMIT Literacy - in particular the Microsoft package Capacity to work under pressure, remaining calm at all times Strong attention to detail and data entry skills Desirable requirements:Driving license and use of a car Knowledge of The Police and their mission to deter crime Benefits:Supportive training environment including an extensive 9 week initial training programmeProgression after 1 year of service to Call Dispatcher with full training providedFull transparency regarding the role throughout the application process Advice and editing on your current CVDedicated team throughout your application journey Does this role sound exciting? Apply today and a member of the team will be in contact if you meet our requirements. All applicants are subject to vetting checks including: Right to work check, DBS check, reference check and Police Vetting. We will not be able to accept anyone with reprimands,unspent/spent convictions. Cautions and warnings will be considered if fully disclosed at the initial stages. Randstad Business Support is acting as an Employment Agency in relation to this vacancy.
      • ipswich, east of england
      • temporary
      • £9.00 - £10.00, per hour, + Holidays
      • randstad accountancy & finance
      Customer Service Advisors needed!My client is committed to helping customers build for their future, which means a great opportunity for you to make a real difference.Job Responsibilities:Manage Inbound customer queries relating to their accounts and products, keeping it simple and making it easier to do business with the clientComplete telephony, digital and admin based tasks to service customer queriesTake ownership of customer problems, solving them at first point of contact and escalate when requiredBuild long lasting professional relationships with customers that will exceed their expectationsDeal with customer data ethically and in accordance with the FSA requirementsSkills:Strong Communication To apply please email shannon.carroll@randstadfp.com Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
      Customer Service Advisors needed!My client is committed to helping customers build for their future, which means a great opportunity for you to make a real difference.Job Responsibilities:Manage Inbound customer queries relating to their accounts and products, keeping it simple and making it easier to do business with the clientComplete telephony, digital and admin based tasks to service customer queriesTake ownership of customer problems, solving them at first point of contact and escalate when requiredBuild long lasting professional relationships with customers that will exceed their expectationsDeal with customer data ethically and in accordance with the FSA requirementsSkills:Strong Communication To apply please email shannon.carroll@randstadfp.com Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
      • luton, east of england
      • permanent
      • £20,000 - £25,000, per year, parking, healthcare, bonus, pension
      • randstad accountancy & finance
      Logistics Administrator£20000 - 25000Full time - Permanent Randstad are currently working in collaboration with a rapidly expanding medical trading business near Luton. This busy, successful and expanding international business are seeking a customer focused, organised and autonomous Logistics Administrator to join their team on a permanent basis to support the smooth running of a busy department. Key responsibilities of the Logistics Administrator includes: Administration and customer service both verbally and non-verbally with customers and suppliersArranging for transportation of goodsProcessing paperwork accurately and maintaining the company databaseBuilding rapport with internal staff and external customers and suppliersOrder processingRaising invoicesEssential Core SkillsFamiliar with Import/export administrationAble to work in a high paced environment, working conscientiously and proficientlyCompetent at Microsoft packages and ideally SageBe self-motivated able to use own initiative and multi-taskAutonomousComfortable working with individuals at all organizational levelsExcellent interpersonal skills-persuasive, empathetic,able to handle conflict and pressureGreat at problem solvingEuropean language skills would be an added bonus!This is an immediately available opportunity for a Logistics Administrator to join a successful and growing business at an exciting time. If you are interested in the role of Logistics Administrator please do not hesitate to apply today.Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
      Logistics Administrator£20000 - 25000Full time - Permanent Randstad are currently working in collaboration with a rapidly expanding medical trading business near Luton. This busy, successful and expanding international business are seeking a customer focused, organised and autonomous Logistics Administrator to join their team on a permanent basis to support the smooth running of a busy department. Key responsibilities of the Logistics Administrator includes: Administration and customer service both verbally and non-verbally with customers and suppliersArranging for transportation of goodsProcessing paperwork accurately and maintaining the company databaseBuilding rapport with internal staff and external customers and suppliersOrder processingRaising invoicesEssential Core SkillsFamiliar with Import/export administrationAble to work in a high paced environment, working conscientiously and proficientlyCompetent at Microsoft packages and ideally SageBe self-motivated able to use own initiative and multi-taskAutonomousComfortable working with individuals at all organizational levelsExcellent interpersonal skills-persuasive, empathetic,able to handle conflict and pressureGreat at problem solvingEuropean language skills would be an added bonus!This is an immediately available opportunity for a Logistics Administrator to join a successful and growing business at an exciting time. If you are interested in the role of Logistics Administrator please do not hesitate to apply today.Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
      • basildon, east of england
      • permanent
      • £19,000 - £22,000 per year
      • randstad financial services
      Are you experienced in dealing with clients or customers either face-to-face or over the phone? Are you looking to secure an entry-level position in the financial services industry which offers progression within a recruit from within culture? Are you looking for a permanent position with the opportunity of hybrid working? My client is looking for a number of customer service agents to join their rapidly growing team in Basildon, the position will be working closely with their fund managers. You will be provided with unrivalled training and once completed have the opportunity to work from home 3 days a week.Job Responsibilities:* Liaise with clients, Independent Financial Advisors, investors and financial institutions as a senior member of the Client Services Voice Team* Responsible for responding to customer queries on behalf of a number of high-profile brands* Manage Inbound customer queries from retail customers on behalf of fund managers* Take ownership of customer problems, solving them at first point of contact and escalate when required* Build long lasting professional relationships with customers that will exceed their expectations Requirements (only 1 required):* Customer service experience - can be retail, hospitality or telephony* Recent graduates looking to enter the financial services * Have a real passion for assisting customers and providing first-class service Location:Basildon, Essex* 15-20 minute walk from the station* Free parking on-site Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
      Are you experienced in dealing with clients or customers either face-to-face or over the phone? Are you looking to secure an entry-level position in the financial services industry which offers progression within a recruit from within culture? Are you looking for a permanent position with the opportunity of hybrid working? My client is looking for a number of customer service agents to join their rapidly growing team in Basildon, the position will be working closely with their fund managers. You will be provided with unrivalled training and once completed have the opportunity to work from home 3 days a week.Job Responsibilities:* Liaise with clients, Independent Financial Advisors, investors and financial institutions as a senior member of the Client Services Voice Team* Responsible for responding to customer queries on behalf of a number of high-profile brands* Manage Inbound customer queries from retail customers on behalf of fund managers* Take ownership of customer problems, solving them at first point of contact and escalate when required* Build long lasting professional relationships with customers that will exceed their expectations Requirements (only 1 required):* Customer service experience - can be retail, hospitality or telephony* Recent graduates looking to enter the financial services * Have a real passion for assisting customers and providing first-class service Location:Basildon, Essex* 15-20 minute walk from the station* Free parking on-site Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
      • basildon, east of england
      • permanent
      • randstad financial services
      Senior Client Advisor £21,000 per annumMonday-Friday Apply to be a crucial part of the world's largest hedge fund and private equity administrator, as well as the largest mutual fund transfer agency! Working for this marketing leading company will provide you with some outstanding opportunities to further your career within the financial services. Responsibilities: Liaise with clients, Independent Financial Advisors, investors and financial institutions as asenior member of the Client Services Voice Team. Responsible for responding to customer queries on behalf of a number of high-profile brands Manages transactions relating to Unit Trusts, ISA's and a range of accounts for retail andcorporate customers. Core point of contact for telephone banking team, proficient in processing customer queriesrelating to investment repurposes, switches and deposits, redemption valuations, probateinstructions and account verification; amongst others. Confident in the delivery of customer care and transactional management on behalf of thecustomer brands. This involves administering multiple software programmes simultaneously. Works as part of a team to continuously improve each brand's net promoter scores and isregularly appraised by client survey feedback.Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
      Senior Client Advisor £21,000 per annumMonday-Friday Apply to be a crucial part of the world's largest hedge fund and private equity administrator, as well as the largest mutual fund transfer agency! Working for this marketing leading company will provide you with some outstanding opportunities to further your career within the financial services. Responsibilities: Liaise with clients, Independent Financial Advisors, investors and financial institutions as asenior member of the Client Services Voice Team. Responsible for responding to customer queries on behalf of a number of high-profile brands Manages transactions relating to Unit Trusts, ISA's and a range of accounts for retail andcorporate customers. Core point of contact for telephone banking team, proficient in processing customer queriesrelating to investment repurposes, switches and deposits, redemption valuations, probateinstructions and account verification; amongst others. Confident in the delivery of customer care and transactional management on behalf of thecustomer brands. This involves administering multiple software programmes simultaneously. Works as part of a team to continuously improve each brand's net promoter scores and isregularly appraised by client survey feedback.Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
      • basildon, east of england
      • permanent
      • £24,000 - £28,000 per year
      • randstad financial services
      Do you have experience handling complaints? Are you looking to joining a business that is globally the largest in it's sector with a great opportunity for development? My client is looking for an experienced complaints investigator or someone with extensive experience in banking or insurance, to join their Head office in Basildon.Key DetailsFull-time, permanent position24k-28k dependent on experience3-5 weeks of award winning trainingInvestigation and resolution of all complaints received by telephone or in written format, whilst complying with SLA's and Regulatory requirements.Key duties:Investigate complaints thoroughly and document findings.Discuss outcome of investigation with the complainant by telephone.Where required, write to the complainant to explain your findings, using agreed templates and Client company style guide.Liaison between Management Companies, Customers, Client Relationship Managers (CRM's), Group Compliance and administration areas, concerning the resolution of complaints.Establish and record complaints root cause data to provide Management with analysis and regular feedback.Resolution of all complaints within SLA, meeting KPIs and complying with Regulatory deadlines and rules.Accurate and timely data input to maintain the complaint information within SLA and in a compliant manner.Ensure all work is reviewed prior to submission for quality checking to minimise re-work.Alert team manager to any trends detected whilst resolving a complaint.Application of the escalation procedure in the event of serious complaints and potential problem which may impact adversely on the Complaint's team's ability to meet SLA's and or regulatory requirements.Assesses complaints and makes redress recommendation to demonstrate a fair and reasonable solution.Follow documented department procedures and Client specifics.Effective organisation: Respond positively to the goals of the Clients and Client Services Complaints. Meet regularly with your Manager to discuss issues and ideas. Display flexibility and adaptability at all times in response to the challenging, changing environmentService Delivery: Meet and exceed client expectations in line with Service Level Agreements (SLAs). Strive to exceed minimum quality standards in line with house styles. All contact with Clients and their customers must be of a high standard, whether written or verbalTo carry out any other duties which are within the employee's skills and abilities whenever reasonably instructed. Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
      Do you have experience handling complaints? Are you looking to joining a business that is globally the largest in it's sector with a great opportunity for development? My client is looking for an experienced complaints investigator or someone with extensive experience in banking or insurance, to join their Head office in Basildon.Key DetailsFull-time, permanent position24k-28k dependent on experience3-5 weeks of award winning trainingInvestigation and resolution of all complaints received by telephone or in written format, whilst complying with SLA's and Regulatory requirements.Key duties:Investigate complaints thoroughly and document findings.Discuss outcome of investigation with the complainant by telephone.Where required, write to the complainant to explain your findings, using agreed templates and Client company style guide.Liaison between Management Companies, Customers, Client Relationship Managers (CRM's), Group Compliance and administration areas, concerning the resolution of complaints.Establish and record complaints root cause data to provide Management with analysis and regular feedback.Resolution of all complaints within SLA, meeting KPIs and complying with Regulatory deadlines and rules.Accurate and timely data input to maintain the complaint information within SLA and in a compliant manner.Ensure all work is reviewed prior to submission for quality checking to minimise re-work.Alert team manager to any trends detected whilst resolving a complaint.Application of the escalation procedure in the event of serious complaints and potential problem which may impact adversely on the Complaint's team's ability to meet SLA's and or regulatory requirements.Assesses complaints and makes redress recommendation to demonstrate a fair and reasonable solution.Follow documented department procedures and Client specifics.Effective organisation: Respond positively to the goals of the Clients and Client Services Complaints. Meet regularly with your Manager to discuss issues and ideas. Display flexibility and adaptability at all times in response to the challenging, changing environmentService Delivery: Meet and exceed client expectations in line with Service Level Agreements (SLAs). Strive to exceed minimum quality standards in line with house styles. All contact with Clients and their customers must be of a high standard, whether written or verbalTo carry out any other duties which are within the employee's skills and abilities whenever reasonably instructed. Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
      • basildon, east of england
      • permanent
      • randstad financial services
      Customer Service Advisor£21,000 per annumPermanent role My client is looking for a number of customer service agents to join their rapidly growing team in Stirling, the position will be working closely with their fund managers. You will be provided with unrivalled training and once completed have the opportunity to work from home 3 days a week. Job Responsibilities:* Manage Inbound customer queries from retail customers on behalf of fund managers* Complete telephony, digital and admin based tasks to service customer queries* Take ownership of customer problems, solving them at first point of contact and escalate when required* Build long lasting professional relationships with customers that will exceed their expectations* Deal with customer data ethically and in accordance with the FSA requirements Requirements:* Customer service experience - can be retail, hospitality or telephony* Recent graduates looking to enter the financial services* Have a real passion for assisting customers and providing first-class serviceRandstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
      Customer Service Advisor£21,000 per annumPermanent role My client is looking for a number of customer service agents to join their rapidly growing team in Stirling, the position will be working closely with their fund managers. You will be provided with unrivalled training and once completed have the opportunity to work from home 3 days a week. Job Responsibilities:* Manage Inbound customer queries from retail customers on behalf of fund managers* Complete telephony, digital and admin based tasks to service customer queries* Take ownership of customer problems, solving them at first point of contact and escalate when required* Build long lasting professional relationships with customers that will exceed their expectations* Deal with customer data ethically and in accordance with the FSA requirements Requirements:* Customer service experience - can be retail, hospitality or telephony* Recent graduates looking to enter the financial services* Have a real passion for assisting customers and providing first-class serviceRandstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
      • cambridge, east of england
      • contract
      • £9.50 per hour
      • randstad cpe
      Cleaner - Sports Centre and Gym, University of CambridgeRandstad CPE are looking for 4x experienced cleaners in Cambridge, for a permanent position at the Sports Centre and Gym, University of Cambridge with Atalian Servest. You job will be to be ensure that communal areas and welfare areas are cleaned to the highest standards at all times Job Details : Monday to Friday, 5.00am to 7.30amPermanent positionBe available immediatelyJob duties - mopping, hoovering, cleaning changing rooms If you are interested in the role please call Randstad office on 07748704727 and ask for Crystal for more information. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
      Cleaner - Sports Centre and Gym, University of CambridgeRandstad CPE are looking for 4x experienced cleaners in Cambridge, for a permanent position at the Sports Centre and Gym, University of Cambridge with Atalian Servest. You job will be to be ensure that communal areas and welfare areas are cleaned to the highest standards at all times Job Details : Monday to Friday, 5.00am to 7.30amPermanent positionBe available immediatelyJob duties - mopping, hoovering, cleaning changing rooms If you are interested in the role please call Randstad office on 07748704727 and ask for Crystal for more information. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
      • lowestoft, east of england
      • temporary
      • £9.90 per hour
      • northumbrian water - essex and suffolk
      Customer Service Advisors £9.90 ph 6 months plus Essex and Suffolk Water - Lowestoft37hrs per week - Mon - Fri between 8am - 8pm and 8am - 1pm Saturday every 4th week Start Date: ASAP Do you want to provide our customers with amazing customer service? Do you enjoy working in a fast paced environment? Want to help us become the National Leader in the Water industry? If yes, then we are looking for you to join us as a Customer Service Advisor. About the role At Essex and Suffolk Water we want all of those we serve to enjoy an unrivalled experience and for all customers to have an equal voice. We always seek to offer friendly, proactive and high quality service, whatever the query our customers have. Providing an unrivalled customer experience is essential to us, as our aim is to treat all customers fairly and consistently, to provide experiences that demonstrate respect and empathy always. You'll be working in our Customer Billing Centre of Excellence, helping customers with any bill related queries they may have which includes home-movers (so processing move in and move out), taking a payments, general enquiries about our customers water/sewerage charges, applying for a water meter and even a high bill, working through possible cause and resolution to each of these. We're looking for you to be delivering exceptional customer service ensuring our customers are delighted after every call, so you'll ensure that correct processes are followed, thus ensuring that any guaranteed services of standards are met as laid out by our regulator. We're looking for you to ensure first contact resolution where possible and where it cannot be resolved on first call, clear next steps are detailed to our customers. As part of our Customer Service team you'll join a friendly and collaborative team. We are passionate about customer service so our Customer Service Advisors are available Monday to Friday 7am-8pm, Saturday 8am-6pm and Sunday 9am-5pm, therefore flexibility to work evenings and weekends is required. About you Our customers are at the heart of our business which is why our Customer Service Advisors are positive, enthusiastic people who are passionate about delivering an exceptional customer experience. We're looking for you to have an "I can do, I will do" style in your approach to serving our customers, along with proven exceptional listening and questioning skills ensuring our customers query is fully understood leading to correct information provided. You'll be able to demonstrate excellent soft skills/rapport building, helping to make our customer feel special, along with the ability to build fantastic relationships with colleagues, bringing out the best in themselves and those around them. We're looking for you to have proven experience of and the ability to work to targets and be open to feedback through coaching, always striving to improve. From our engagement with customers to create our strategy for our unrivalled customer experience, we knew that customers want to be made to feel special. That's why we are looking to speak to people who have a track record of delivering great service. Previous experience in a Contact Centre role is essential.Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      Customer Service Advisors £9.90 ph 6 months plus Essex and Suffolk Water - Lowestoft37hrs per week - Mon - Fri between 8am - 8pm and 8am - 1pm Saturday every 4th week Start Date: ASAP Do you want to provide our customers with amazing customer service? Do you enjoy working in a fast paced environment? Want to help us become the National Leader in the Water industry? If yes, then we are looking for you to join us as a Customer Service Advisor. About the role At Essex and Suffolk Water we want all of those we serve to enjoy an unrivalled experience and for all customers to have an equal voice. We always seek to offer friendly, proactive and high quality service, whatever the query our customers have. Providing an unrivalled customer experience is essential to us, as our aim is to treat all customers fairly and consistently, to provide experiences that demonstrate respect and empathy always. You'll be working in our Customer Billing Centre of Excellence, helping customers with any bill related queries they may have which includes home-movers (so processing move in and move out), taking a payments, general enquiries about our customers water/sewerage charges, applying for a water meter and even a high bill, working through possible cause and resolution to each of these. We're looking for you to be delivering exceptional customer service ensuring our customers are delighted after every call, so you'll ensure that correct processes are followed, thus ensuring that any guaranteed services of standards are met as laid out by our regulator. We're looking for you to ensure first contact resolution where possible and where it cannot be resolved on first call, clear next steps are detailed to our customers. As part of our Customer Service team you'll join a friendly and collaborative team. We are passionate about customer service so our Customer Service Advisors are available Monday to Friday 7am-8pm, Saturday 8am-6pm and Sunday 9am-5pm, therefore flexibility to work evenings and weekends is required. About you Our customers are at the heart of our business which is why our Customer Service Advisors are positive, enthusiastic people who are passionate about delivering an exceptional customer experience. We're looking for you to have an "I can do, I will do" style in your approach to serving our customers, along with proven exceptional listening and questioning skills ensuring our customers query is fully understood leading to correct information provided. You'll be able to demonstrate excellent soft skills/rapport building, helping to make our customer feel special, along with the ability to build fantastic relationships with colleagues, bringing out the best in themselves and those around them. We're looking for you to have proven experience of and the ability to work to targets and be open to feedback through coaching, always striving to improve. From our engagement with customers to create our strategy for our unrivalled customer experience, we knew that customers want to be made to feel special. That's why we are looking to speak to people who have a track record of delivering great service. Previous experience in a Contact Centre role is essential.Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      • hatfield, east of england
      • temporary
      • £16.00 per hour
      • randstad inhouse services
      Are you looking for a new challenge? Do you have a good attention to details? Do you have SAP experience? Would you like a job working for one of the top electrical companies in the world?If you have answered yes to the above questions, we have a fantastic opportunity for you.On behalf of our client, a market leader in the electrical industry, we are recruiting for a Service Coordinator on temporary ongoing contract in Hatfield.Benefits:· On site car parking· 36 days holiday per year (including BH)· Access to benefits app for hundreds of discounts· Weekly PayPay Rate and Working Hours:· £16/hour· Monday to Friday 9am-5pmThe Responsibilities ● Optimise FSEs allocated time and schedules ● Apply technical guidelines according to technical support information ● Schedule maintenance visits ● Schedule batteries and ad hoc business interventions ● Schedule technical visits or audits initialized by Project ● Manage external partners services ● Schedule Start ups in conjunction with the Project Department ● Ensure customer database is kept up to date ● Coordinate spare parts, delivery and retrieval ● Manage internal and external orders ● Monitor spare parts and batteries recovery ● Control customer credit worthiness ● Create new customers in the database (reactive mode) The Ideal Candidate will have ● Strong computer skills such as word, excel, email etc. Written - ability to communicate in a clear and concise manner with internal and external customers. ● SAP experience ● Strong time management skills ● Handles multiple and conflicting priorities and effectively prioritizes tasks in a fast-paced work environment. ● Detail oriented and able to meet deadlines ● Strong problem solving skills ● Work both independently and as part of a team Please apply or send cv to schneiderelectric@randstad.co.uk
      Are you looking for a new challenge? Do you have a good attention to details? Do you have SAP experience? Would you like a job working for one of the top electrical companies in the world?If you have answered yes to the above questions, we have a fantastic opportunity for you.On behalf of our client, a market leader in the electrical industry, we are recruiting for a Service Coordinator on temporary ongoing contract in Hatfield.Benefits:· On site car parking· 36 days holiday per year (including BH)· Access to benefits app for hundreds of discounts· Weekly PayPay Rate and Working Hours:· £16/hour· Monday to Friday 9am-5pmThe Responsibilities ● Optimise FSEs allocated time and schedules ● Apply technical guidelines according to technical support information ● Schedule maintenance visits ● Schedule batteries and ad hoc business interventions ● Schedule technical visits or audits initialized by Project ● Manage external partners services ● Schedule Start ups in conjunction with the Project Department ● Ensure customer database is kept up to date ● Coordinate spare parts, delivery and retrieval ● Manage internal and external orders ● Monitor spare parts and batteries recovery ● Control customer credit worthiness ● Create new customers in the database (reactive mode) The Ideal Candidate will have ● Strong computer skills such as word, excel, email etc. Written - ability to communicate in a clear and concise manner with internal and external customers. ● SAP experience ● Strong time management skills ● Handles multiple and conflicting priorities and effectively prioritizes tasks in a fast-paced work environment. ● Detail oriented and able to meet deadlines ● Strong problem solving skills ● Work both independently and as part of a team Please apply or send cv to schneiderelectric@randstad.co.uk
      • welwyn garden city, east of england
      • temporary
      • £10.33 - £10.33, per hour, holiday, pension, weekly pay
      • randstad business support
      Position: CookLocation: Welwyn Garden CityPayrate: £10.33 per hourDuration: OngoingStart Date: 20/05/2022Do you enjoy working in a busy, fast paced environment? Are you friendly and enjoy working in a small team? Do you have a food hygiene certificate and a passion for food? If so, please read on...We are looking for a Cook to join our client on a temporary ongoing basis - full time position, working 5 days a week. My client is based near Welwyn Garden City.Your role would be preparing/cooking food samples for product testing ensuring the food preparation and facilities maintain all required food and hygiene regulations. Working alongside two part time cooks.The Benefits:*Active working environment*Working for an established organisation*Holiday allowance*Weekly Pay*Pension scheme*Access to Gym onsiteYou will be responsible for:* Planning and preparing the kitchen prior to testing following process as set out by the Product Insight operations team* Following the preparations and cooking instructions detailed on the product packaging* Prepare samples for panellists/customers to blind test* Supporting the wider insight teams for samples/preparation needed for customer research* Highlighting any issues with food samples* Ensuring food hygiene regulations are observed at all times, using the correct tools and methods in line with the standards set out within the company procedures and maintaining a 5 star food hygiene rating* Responsible for cleaning kitchen equipment daily/deep cleaning the kitchen ensuring a 5 star hygiene standard* Monitor consumables and raise orders when needed* Following our Business Code of Conduct and always acting with integrity and due diligenceAs a Cook you will have:*A friendly nature*Ability to work under pressure*Broad range of food preparation skills*A food hygiene certificate*Health and Safety CertificateYou will be a reliable, flexible member of staff showing initiative and commitment to providing a safe, hygienic environment.If this sounds like you then please apply today!Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      Position: CookLocation: Welwyn Garden CityPayrate: £10.33 per hourDuration: OngoingStart Date: 20/05/2022Do you enjoy working in a busy, fast paced environment? Are you friendly and enjoy working in a small team? Do you have a food hygiene certificate and a passion for food? If so, please read on...We are looking for a Cook to join our client on a temporary ongoing basis - full time position, working 5 days a week. My client is based near Welwyn Garden City.Your role would be preparing/cooking food samples for product testing ensuring the food preparation and facilities maintain all required food and hygiene regulations. Working alongside two part time cooks.The Benefits:*Active working environment*Working for an established organisation*Holiday allowance*Weekly Pay*Pension scheme*Access to Gym onsiteYou will be responsible for:* Planning and preparing the kitchen prior to testing following process as set out by the Product Insight operations team* Following the preparations and cooking instructions detailed on the product packaging* Prepare samples for panellists/customers to blind test* Supporting the wider insight teams for samples/preparation needed for customer research* Highlighting any issues with food samples* Ensuring food hygiene regulations are observed at all times, using the correct tools and methods in line with the standards set out within the company procedures and maintaining a 5 star food hygiene rating* Responsible for cleaning kitchen equipment daily/deep cleaning the kitchen ensuring a 5 star hygiene standard* Monitor consumables and raise orders when needed* Following our Business Code of Conduct and always acting with integrity and due diligenceAs a Cook you will have:*A friendly nature*Ability to work under pressure*Broad range of food preparation skills*A food hygiene certificate*Health and Safety CertificateYou will be a reliable, flexible member of staff showing initiative and commitment to providing a safe, hygienic environment.If this sounds like you then please apply today!Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      • ipswich, east of england
      • temporary
      • £30,000 per year
      • randstad cpe
      Randstad are currently looking for a Transport Officer to work with a public sector organisation in the Ipswich area. Location: Ipswich, SuffolkContract type: Fixed Term Start date: ASAPDuration: 3 monthsSalary/Rate: £30,000 per annum (pro rata)Randstad CPE contact: Scott Austin at the Welwyn Branch Duties:Manage school transport as directed by the Deputy. * Work with the Admissions Manager to determine the daily bus transport network year on year* Lead on school transport and vehicle/traffic safety matters. Maintain a sound knowledge of the school Transport Policy and regulations concerning the safe provision of pupil and staff transport* Co-ordinate mini-buses for school trips* Co-ordinate Half term minibus runs to and from Manningtree station.* Check weekly transport requirements for the week ahead each Friday and send an all staff email confirming all bookings. Amend any changes as they occur.* Act as main point of contact for all daily travel enquiries and ensure that providers, parents, pupils and relevant staff are kept informed About you:Enhanced DBS preferable but can be processed for successful candidateAdministration backgroundGood time management skillsGood customer service skillsStrong attention to detailmust be available to start immediately To apply, please contact the Randstad CPE Welwyn Office 01707 378378 or submit a CV Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
      Randstad are currently looking for a Transport Officer to work with a public sector organisation in the Ipswich area. Location: Ipswich, SuffolkContract type: Fixed Term Start date: ASAPDuration: 3 monthsSalary/Rate: £30,000 per annum (pro rata)Randstad CPE contact: Scott Austin at the Welwyn Branch Duties:Manage school transport as directed by the Deputy. * Work with the Admissions Manager to determine the daily bus transport network year on year* Lead on school transport and vehicle/traffic safety matters. Maintain a sound knowledge of the school Transport Policy and regulations concerning the safe provision of pupil and staff transport* Co-ordinate mini-buses for school trips* Co-ordinate Half term minibus runs to and from Manningtree station.* Check weekly transport requirements for the week ahead each Friday and send an all staff email confirming all bookings. Amend any changes as they occur.* Act as main point of contact for all daily travel enquiries and ensure that providers, parents, pupils and relevant staff are kept informed About you:Enhanced DBS preferable but can be processed for successful candidateAdministration backgroundGood time management skillsGood customer service skillsStrong attention to detailmust be available to start immediately To apply, please contact the Randstad CPE Welwyn Office 01707 378378 or submit a CV Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
      • newmarket, east of england
      • permanent
      • £10.00 per hour
      • randstad cpe
      Randstad are looking for a cleaner in Newmarket for Tesco. This will result in permanent employment with our client Atalian Servest.Please call Nikki on 07423542434 for more info.Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
      Randstad are looking for a cleaner in Newmarket for Tesco. This will result in permanent employment with our client Atalian Servest.Please call Nikki on 07423542434 for more info.Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
      • cambridge, east of england
      • permanent
      • £9.50 per hour
      • randstad cpe
      Randstad are looking for cleaners in Cambridge to work at the sports centre and gym within the University. This will be permanent employemnt with our client Atalian Servest. Please call Nikki on 07423542434 for more info.Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
      Randstad are looking for cleaners in Cambridge to work at the sports centre and gym within the University. This will be permanent employemnt with our client Atalian Servest. Please call Nikki on 07423542434 for more info.Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
      • peterborough, east of england
      • permanent
      • £12.50 - £12.50, per hour, Van, Fuel card, Mobile
      • randstad cpe
      Randstad CPE are looking for a Mobile Cleaning Technician on a permanent basis in Peterborough!You will be required to travel among locations within Peterborough, provided with a company van, mobile, fuel card - to assist a well known FM Company, cleaning locations within Peterborough. This would be window cleaning, bakery cleaning, site cleaning etc. 40 hours P.W - Monday to Saturday (£12.50ph).Must have; Driving LicenceEligibility to work in the UK2 Professional referencesBe committed and reliable to work! Contact Nikki on 07423542434 for more information!Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
      Randstad CPE are looking for a Mobile Cleaning Technician on a permanent basis in Peterborough!You will be required to travel among locations within Peterborough, provided with a company van, mobile, fuel card - to assist a well known FM Company, cleaning locations within Peterborough. This would be window cleaning, bakery cleaning, site cleaning etc. 40 hours P.W - Monday to Saturday (£12.50ph).Must have; Driving LicenceEligibility to work in the UK2 Professional referencesBe committed and reliable to work! Contact Nikki on 07423542434 for more information!Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

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