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    5 jobs found in Seaham, North East

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      • durham, north east
      • temporary
      • £10.90 per hour
      • northumbrian water
      Operations Support AssistantFull Time£10.90 per hour6 months plusFlexible working from home opportunityOffice based in Washington so ideally you will live within 30 minutes from site. role with the Misconnections team. The key skills that a suitable candidate would have would be: Excellent customer services skills - specifically the ability to speak to customers on the phone with confidence Excellent Microsoft Office skills - Excel, Outlook and Word primarily Able to learn new (internal) systems A good team player and communicator The suitable candidate will need to have the ability to work from home until we know what our plan to return to the office will be. Hardware and training will be provided -this will mean someone who has previous experience of admin and customer service roles so they can confidently work from home with minimal supervision.Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      Operations Support AssistantFull Time£10.90 per hour6 months plusFlexible working from home opportunityOffice based in Washington so ideally you will live within 30 minutes from site. role with the Misconnections team. The key skills that a suitable candidate would have would be: Excellent customer services skills - specifically the ability to speak to customers on the phone with confidence Excellent Microsoft Office skills - Excel, Outlook and Word primarily Able to learn new (internal) systems A good team player and communicator The suitable candidate will need to have the ability to work from home until we know what our plan to return to the office will be. Hardware and training will be provided -this will mean someone who has previous experience of admin and customer service roles so they can confidently work from home with minimal supervision.Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      • sunderland, north east
      • contract
      • randstad financial services
      Job: Customer Service Advisor - Four on Four Off -12 Month FTCLocation: SunderlandSalary: £23,500 per annum + Excellent Benefits Shifts: Rotating between 7am and 11pm Monday - SundayAs a Customer Service Advisor in our Fraud team, you'll help our customers by putting them at the heart of everything you do. When you work at a call centre, there's only one thing that matters. Doing the right thing for the customer, by helping them as much as you possibly can. In return, we'll look after you by giving you all the tools, training and support you'll need to succeed.What will you be doing?* Speaking with customers over the phone, treating each new caller with respect* Building and maintaining relationships with customers by delivering a high level customer service experience* Taking ownership for resolving requests first time where possible, by sharing timely, accurate information and guidance* Putting yourself in our customer's shoes to be able to understand how everyday products and services can help them now and in the future* Using your time efficiently, adhering to personal work patterns and schedules to meet customer demand* Being proactive and engaging, assisting customers with their essential everyday needs, providing every day banking solutions where appropriate* Accurately complete administration activities such as updating customer records and building customer contact informationWhat we're looking for:* A genuine interest in the customer* Experience in using friendly and caring communication skills to build and strengthen relationships with the customers* The initiative to resolve customer queries and complaints, using pre-defined escalation points where necessarySkills that will help you in the role:* Experience working in a fast paced, customer focused setting, such as a call centre or retail environment* Experience of dealing with queries and complaints * Excellent verbal and written communication skills* Ability to operate within a contact centre environment utilising telephony and IT skillsWhere will you be working?With over 1,700 employees, our Flagship Site, Doxford Park, offers many facilities including a discounted gym, the convenience of an ATM and even a Personal Banker who visits regularly to assist all employees with their banking. Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
      Job: Customer Service Advisor - Four on Four Off -12 Month FTCLocation: SunderlandSalary: £23,500 per annum + Excellent Benefits Shifts: Rotating between 7am and 11pm Monday - SundayAs a Customer Service Advisor in our Fraud team, you'll help our customers by putting them at the heart of everything you do. When you work at a call centre, there's only one thing that matters. Doing the right thing for the customer, by helping them as much as you possibly can. In return, we'll look after you by giving you all the tools, training and support you'll need to succeed.What will you be doing?* Speaking with customers over the phone, treating each new caller with respect* Building and maintaining relationships with customers by delivering a high level customer service experience* Taking ownership for resolving requests first time where possible, by sharing timely, accurate information and guidance* Putting yourself in our customer's shoes to be able to understand how everyday products and services can help them now and in the future* Using your time efficiently, adhering to personal work patterns and schedules to meet customer demand* Being proactive and engaging, assisting customers with their essential everyday needs, providing every day banking solutions where appropriate* Accurately complete administration activities such as updating customer records and building customer contact informationWhat we're looking for:* A genuine interest in the customer* Experience in using friendly and caring communication skills to build and strengthen relationships with the customers* The initiative to resolve customer queries and complaints, using pre-defined escalation points where necessarySkills that will help you in the role:* Experience working in a fast paced, customer focused setting, such as a call centre or retail environment* Experience of dealing with queries and complaints * Excellent verbal and written communication skills* Ability to operate within a contact centre environment utilising telephony and IT skillsWhere will you be working?With over 1,700 employees, our Flagship Site, Doxford Park, offers many facilities including a discounted gym, the convenience of an ATM and even a Personal Banker who visits regularly to assist all employees with their banking. Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
      • sunderland, north east
      • contract
      • randstad financial services
      Customer Service Advisor - Twilight -12 Month FTCSunderland£21,750 per annum + Excellent Benefits Shifts between Monday - Sunday 3pm - 11pm As a Customer Service Advisor in our Fraud team, you'll help our customers by putting them at the heart of everything you do. When you work in Customer Services, there's only one thing that matters. Doing the right thing for the customer, by helping them as much as you possibly can. In return, we'll look after you by giving you all the tools, training and support you'll need to succeed.What will you be doing? Putting yourself in our customer's shoes to be able to understand how everyday products and services can help them now and in the future Using your time efficiently, adhering to personal work patterns and schedules to meet customer demand Being proactive and engaging, assisting customers with their essential everyday needs, providing everyday banking solutions where appropriate Accurately complete administration activities such as updating customer records and building customer contact informationWhat we're looking for: A genuine interest in the customer Experience in using friendly and caring communication skills to build and strengthen relationships with the customers The initiative to resolve customer queries and complaints, using pre-defined escalation points where necessarySkills that will help you in the role: Excellent verbal and written communication skills Ability to operate within a contact centre environment utilising Telephony and IT skills Proven ability to meet performance standards Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
      Customer Service Advisor - Twilight -12 Month FTCSunderland£21,750 per annum + Excellent Benefits Shifts between Monday - Sunday 3pm - 11pm As a Customer Service Advisor in our Fraud team, you'll help our customers by putting them at the heart of everything you do. When you work in Customer Services, there's only one thing that matters. Doing the right thing for the customer, by helping them as much as you possibly can. In return, we'll look after you by giving you all the tools, training and support you'll need to succeed.What will you be doing? Putting yourself in our customer's shoes to be able to understand how everyday products and services can help them now and in the future Using your time efficiently, adhering to personal work patterns and schedules to meet customer demand Being proactive and engaging, assisting customers with their essential everyday needs, providing everyday banking solutions where appropriate Accurately complete administration activities such as updating customer records and building customer contact informationWhat we're looking for: A genuine interest in the customer Experience in using friendly and caring communication skills to build and strengthen relationships with the customers The initiative to resolve customer queries and complaints, using pre-defined escalation points where necessarySkills that will help you in the role: Excellent verbal and written communication skills Ability to operate within a contact centre environment utilising Telephony and IT skills Proven ability to meet performance standards Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
      • sunderland, north east
      • contract
      • randstad financial services
      Job: Customer Service Advisor - Four on Four Off -12 Month FTCLocation: SunderlandSalary: £23,500 per annum + Excellent Benefits Shifts: Rotating between 7am and 11pm Monday - SundayAs a Customer Service Advisor in our Fraud team, you'll help our customers by putting them at the heart of everything you do. When you work as a Customer Service Advisor, there's only one thing that matters. Doing the right thing for the customer, by helping them as much as you possibly can. In return, we'll look after you by giving you all the tools, training and support you'll need to succeed.What will you be doing?* Speaking with customers over the phone, treating each new caller with respect* Building and maintaining relationships with customers by delivering a high level customer service experience* Taking ownership for resolving requests first time where possible, by sharing timely, accurate information and guidance* Putting yourself in our customer's shoes to be able to understand how everyday products and services can help them now and in the future* Using your time efficiently, adhering to personal work patterns and schedules to meet customer demand* Being proactive and engaging, assisting customers with their essential everyday needs, providing every day banking solutions where appropriate* Accurately complete administration activities such as updating customer records and building customer contact informationWhat we're looking for:* A genuine interest in the customer* Experience in using friendly and caring communication skills to build and strengthen relationships with the customers* The initiative to resolve customer queries and complaints, using pre-defined escalation points where necessarySkills that will help you in the role:* Experience working in a fast paced, customer focused setting, such as a call centre or retail environment* Experience of dealing with queries and complaints * Excellent verbal and written communication skills* Ability to operate within a contact centre environment utilising telephony and IT skillsWhere will you be working?With over 1,700 employees, our Flagship Site, Doxford Park, offers many facilities including a discounted gym, the convenience of an ATM and even a Personal Banker who visits regularly to assist all employees with their banking. Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
      Job: Customer Service Advisor - Four on Four Off -12 Month FTCLocation: SunderlandSalary: £23,500 per annum + Excellent Benefits Shifts: Rotating between 7am and 11pm Monday - SundayAs a Customer Service Advisor in our Fraud team, you'll help our customers by putting them at the heart of everything you do. When you work as a Customer Service Advisor, there's only one thing that matters. Doing the right thing for the customer, by helping them as much as you possibly can. In return, we'll look after you by giving you all the tools, training and support you'll need to succeed.What will you be doing?* Speaking with customers over the phone, treating each new caller with respect* Building and maintaining relationships with customers by delivering a high level customer service experience* Taking ownership for resolving requests first time where possible, by sharing timely, accurate information and guidance* Putting yourself in our customer's shoes to be able to understand how everyday products and services can help them now and in the future* Using your time efficiently, adhering to personal work patterns and schedules to meet customer demand* Being proactive and engaging, assisting customers with their essential everyday needs, providing every day banking solutions where appropriate* Accurately complete administration activities such as updating customer records and building customer contact informationWhat we're looking for:* A genuine interest in the customer* Experience in using friendly and caring communication skills to build and strengthen relationships with the customers* The initiative to resolve customer queries and complaints, using pre-defined escalation points where necessarySkills that will help you in the role:* Experience working in a fast paced, customer focused setting, such as a call centre or retail environment* Experience of dealing with queries and complaints * Excellent verbal and written communication skills* Ability to operate within a contact centre environment utilising telephony and IT skillsWhere will you be working?With over 1,700 employees, our Flagship Site, Doxford Park, offers many facilities including a discounted gym, the convenience of an ATM and even a Personal Banker who visits regularly to assist all employees with their banking. Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
      • seaham, north east
      • temporary
      • £11.34 per hour
      • randstad business support
      Customer insight AdministratorFull Time - Monday to Friday 37 hoursBased in Seaham (however it wil be a mix or office and working from home to attend meetings/briefings etc)£11.34 per hour6 months plusMain duties will include:Managing in box and contacts through the clients system QL.Being first point of contact when a complaint or enquiry comes in to allow the client quickly acknowledge and establish position.Co-ordination of responses from other services to deal effectively with MPs General admin duties such as booking in meetings, formatting letters, doing quick follow up calls to customers if required General competencies around using IT systems, some basic excel capability, organisation skills are key to support the rest of the team to deliver to timescales and respond effectively to customers For further information contact:Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      Customer insight AdministratorFull Time - Monday to Friday 37 hoursBased in Seaham (however it wil be a mix or office and working from home to attend meetings/briefings etc)£11.34 per hour6 months plusMain duties will include:Managing in box and contacts through the clients system QL.Being first point of contact when a complaint or enquiry comes in to allow the client quickly acknowledge and establish position.Co-ordination of responses from other services to deal effectively with MPs General admin duties such as booking in meetings, formatting letters, doing quick follow up calls to customers if required General competencies around using IT systems, some basic excel capability, organisation skills are key to support the rest of the team to deliver to timescales and respond effectively to customers For further information contact:Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

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