- JOB TITLE: Customer Service AdvisorLOCATION: Worthing/Hybrid working option DURATION: Temp to Perm PAY: £20,500 per annum + 20% bonus HOURS: Working 2 shifts changing every 2 weeks (830-1630 and 1030-1830) and a Saturday once every 8 weeks (0900-1400.) You will get a full day off in the week for the saturday you work. The Client Our client is a global medical technology company that is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. The company leads in patient and healthcare worker safety and the technologies that enable medical research and clinical laboratories. The company provides innovative solutions that help advance medical research and genomics, enhance the diagnosis of infectious disease and cancer, improve medication management, promote infection prevention, equip surgical and interventional procedures and support the management of diabetes. The company partners with organisations around the world to address some of the most challenging global health issues. Our client has more than 65,000 associates across 50 countries who work in close collaboration with customers and partners to help enhance outcomes, lower health care delivery costs, increase efficiencies, improve health care safety and expand access to health.The Role This role requires a candidate to have a strong Customer Service background and empathy as you will be dealing with patients directly. Training will be provided for the successful candidate. Prescription scanning, order processing; ensuring that all orders are processed accurately and filed in accordance with Customer Care procedures and standards.Diary Calls.Build and maintain customer relationships, account management.Create new accounts for Healthcare professionalsQuery resolution, responding to customer queries in an efficient and timely manner.Call handling.Responding to customer calls relating to orders, queries, general enquiries.Liaison with Warehouse and other departments.The Candidate Experience of customer facing role and negotiation.Empathy Strong customer service skills Resilience If this sounds like a role for you, then please apply and suitable applicants will be contacted by a consultant. Randstad Business Support is acting as an Employment Business in relation to this vacancy.JOB TITLE: Customer Service AdvisorLOCATION: Worthing/Hybrid working option DURATION: Temp to Perm PAY: £20,500 per annum + 20% bonus HOURS: Working 2 shifts changing every 2 weeks (830-1630 and 1030-1830) and a Saturday once every 8 weeks (0900-1400.) You will get a full day off in the week for the saturday you work. The Client Our client is a global medical technology company that is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. The company leads in patient and healthcare worker safety and the technologies that enable medical research and clinical laboratories. The company provides innovative solutions that help advance medical research and genomics, enhance the diagnosis of infectious disease and cancer, improve medication management, promote infection prevention, equip surgical and interventional procedures and support the management of diabetes. The company partners with organisations around the world to address some of the most challenging global health issues. Our client has more than 65,000 associates across 50 countries who work in close collaboration with customers and partners to help enhance outcomes, lower health care delivery costs, increase efficiencies, improve health care safety and expand access to health.The Role This role requires a candidate to have a strong Customer Service background and empathy as you will be dealing with patients directly. Training will be provided for the successful candidate. Prescription scanning, order processing; ensuring that all orders are processed accurately and filed in accordance with Customer Care procedures and standards.Diary Calls.Build and maintain customer relationships, account management.Create new accounts for Healthcare professionalsQuery resolution, responding to customer queries in an efficient and timely manner.Call handling.Responding to customer calls relating to orders, queries, general enquiries.Liaison with Warehouse and other departments.The Candidate Experience of customer facing role and negotiation.Empathy Strong customer service skills Resilience If this sounds like a role for you, then please apply and suitable applicants will be contacted by a consultant. Randstad Business Support is acting as an Employment Business in relation to this vacancy.
- Job Title: Customer Service AdvisorLocation: AbingdonDuration: Temp to PermPay Rate: £21,000 Per Annum ResponsibilitiesSetting up and processing all customer orders and standing orders Informing customers. Distributors and subsidiary companies of expected delivery dates for orders placed and prioritising orders and coordinating shipment.Additional duties include: answering general incoming calls and assisting with Front of House (reception) cover during periods of absence. Dealing with and resolving complaints and queries from customers, distributors and subsidiary companies regarding order processing. Logging of queries and complaints on our company database. RequirementsCustomer service experience Salesforce experience / CRM advantage Background/experience in a scientific environment desirable but not essential. QualificationsExcellent written and oral communication skillsExcellent telephone mannerGood problem solving skillsGood Microsoft Office skills including Word, Excel, Power Point, OutlookCompetenciesAble to use own initiativeWilling to help other areas of the team when requiredAbility to build strong working relationshipsCustomer focusedPlease apply with an up to date CV today! Randstad Business Support is acting as an Employment Business in relation to this vacancy.Job Title: Customer Service AdvisorLocation: AbingdonDuration: Temp to PermPay Rate: £21,000 Per Annum ResponsibilitiesSetting up and processing all customer orders and standing orders Informing customers. Distributors and subsidiary companies of expected delivery dates for orders placed and prioritising orders and coordinating shipment.Additional duties include: answering general incoming calls and assisting with Front of House (reception) cover during periods of absence. Dealing with and resolving complaints and queries from customers, distributors and subsidiary companies regarding order processing. Logging of queries and complaints on our company database. RequirementsCustomer service experience Salesforce experience / CRM advantage Background/experience in a scientific environment desirable but not essential. QualificationsExcellent written and oral communication skillsExcellent telephone mannerGood problem solving skillsGood Microsoft Office skills including Word, Excel, Power Point, OutlookCompetenciesAble to use own initiativeWilling to help other areas of the team when requiredAbility to build strong working relationshipsCustomer focusedPlease apply with an up to date CV today! Randstad Business Support is acting as an Employment Business in relation to this vacancy.
- Customer Service Advisor - Portsmouth - Immediate start - Leading CompanyAre you a proven Customer Service professional seeking immediate work in the Portsmouth area?Are you customer focused and looking for work with a leading employer?Our leading national construction based client are seeking a proven and customer focused Customer Service Advisor to join the team on a temporary contract with the opportunity to go perm in the Portsmouth officeWorking as part of a team, you will help by providing customers with product details, taking customer orders and arranging dispatch and deliveries.Immediate start / short noticeContract role with the potential to go perm£10.50-£11.50 + Holiday PayWeekly Pay Monday to Friday7am-5pm (1 Hour Lunch break) Duties include:Speaking to customers to provide product detailsTaking phone based ordersAnswering questions and queriesOrdering StockKeeping the systems up to date and data entryUpdating internal systems and reportsExperience needed:Proven phone based customer service experienceGood attention to detail and IT skills e.g. Microsoft Word and ExcelOrder processing Good customer service skillsOrganised and keen to learnFor further details, please apply today or call Catherine on 07990783508 Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.Customer Service Advisor - Portsmouth - Immediate start - Leading CompanyAre you a proven Customer Service professional seeking immediate work in the Portsmouth area?Are you customer focused and looking for work with a leading employer?Our leading national construction based client are seeking a proven and customer focused Customer Service Advisor to join the team on a temporary contract with the opportunity to go perm in the Portsmouth officeWorking as part of a team, you will help by providing customers with product details, taking customer orders and arranging dispatch and deliveries.Immediate start / short noticeContract role with the potential to go perm£10.50-£11.50 + Holiday PayWeekly Pay Monday to Friday7am-5pm (1 Hour Lunch break) Duties include:Speaking to customers to provide product detailsTaking phone based ordersAnswering questions and queriesOrdering StockKeeping the systems up to date and data entryUpdating internal systems and reportsExperience needed:Proven phone based customer service experienceGood attention to detail and IT skills e.g. Microsoft Word and ExcelOrder processing Good customer service skillsOrganised and keen to learnFor further details, please apply today or call Catherine on 07990783508 Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
- Do you have experience working as an Administrator? Do you want to work for an industry leading warehouse business? If so, this could be the position you've been waiting for!As an Administrator, you will be responsible for admin work including answering the phone, responding to emails and greeting guests that come on site. You will have good interpersonal skills, be well-presented and have an organised disposition. My client are a multi-national delivery company and are looking to take somebody on immediatley. My client are looking to take somebody on as a Traffic Clerk, who can work Monday to Friday working 14:00-22:30 getting paid £11.56p/h between 14:00-19:00, and £12.80 between 19:00-22:30 (£25k per annum). This is a temporary to perminant position. Responsibilities:Collections/Road moniteringEmails/Phone calls ReportsPower pads, printers and batteries monitered House keeping Customer collection Shunt sheets The right person will have: Communication Customer service Quality Professionalism Stress management Using initiative Handling calls Managing workload and prioritising Office relations Following instructions Creativity FlexibilityFull training will be given along with a competitive salary and benefits package. So, if this sounds like the position for you, apply below and we will be in contact shortly! Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.Do you have experience working as an Administrator? Do you want to work for an industry leading warehouse business? If so, this could be the position you've been waiting for!As an Administrator, you will be responsible for admin work including answering the phone, responding to emails and greeting guests that come on site. You will have good interpersonal skills, be well-presented and have an organised disposition. My client are a multi-national delivery company and are looking to take somebody on immediatley. My client are looking to take somebody on as a Traffic Clerk, who can work Monday to Friday working 14:00-22:30 getting paid £11.56p/h between 14:00-19:00, and £12.80 between 19:00-22:30 (£25k per annum). This is a temporary to perminant position. Responsibilities:Collections/Road moniteringEmails/Phone calls ReportsPower pads, printers and batteries monitered House keeping Customer collection Shunt sheets The right person will have: Communication Customer service Quality Professionalism Stress management Using initiative Handling calls Managing workload and prioritising Office relations Following instructions Creativity FlexibilityFull training will be given along with a competitive salary and benefits package. So, if this sounds like the position for you, apply below and we will be in contact shortly! Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
- Randstad are looking for an ASAP start Administrator for a site in OX26, Bicester.Previous experience is neccesary for the role, which will be based at a new site for a Food Production company.The role pays weekly, at 42.5-45 Hrs per week.Work available at the site until at least September, and even longer, pending performance.if you are interested in the role, please contact Josh Lynes on 07392 260646 right away. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.Randstad are looking for an ASAP start Administrator for a site in OX26, Bicester.Previous experience is neccesary for the role, which will be based at a new site for a Food Production company.The role pays weekly, at 42.5-45 Hrs per week.Work available at the site until at least September, and even longer, pending performance.if you are interested in the role, please contact Josh Lynes on 07392 260646 right away. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
