1 job found in bracknell, south east

JOB ROLE: Sales Service Support Specialist LOCATION: Maidenhead TYPE: Contract - 12 monthsRATE: Competitive Are you skilled in customer service and administration? Are you a team player who is excited by a fast paced and varied work environment? Randstad is recruiting a Sales Service Support Specialist on behalf of a global medical device and healthcare leader, who are dedicated to helping people reach their full health potential. The successful candidate will be responsible for receiving and processing orders, ensuring the safe delivery of the product and completing the billing process. Responsibilities will include: Be the first point of contact responsible for taking telephone calls both from customers in a polite manner.Process orders from customers, salespeople and engineers via various platforms.Enter orders into the SAP & AS400 system.Handle customer queries on deliveries, invoice pricing, product availability, etc.Liaise on logistic queries from customers or salespeople Liaise with courier companies on all aspects of shipping arrangements and any discrepancies.Understand customer key issues through customer visits with Sales People or Engineers. Ideal Skills/Experience:GCSE or equivalent in English and Maths.NVQ in Customer Service (desirable).Willing and able to work in a fast paced environment with a varied workload.Excellent communicator with proven telephone skills.Team player, being reliable and a good timekeeper. Able to demonstrate previous involvement in team projects.Willing to perform routine tasks and projects requiring initiative and self-motivation.Previous knowledge and experience of Sales Order Processing systems.Knowledge and experience of Microsoft Office applications.Previous experience in a Customer Service environment.Are you interested in working for a company who makes a genuine difference to people's lives? If you are a hardworking and dedicated professional, then apply today to hear more about this great opportunity!Randstad Business Support is acting as an Employment Business in relation to this vacancy.