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      • hatfield, east of england
      • permanent
      • £20,000 - £27,000 per year
      • randstad accountancy & finance
      Randstad are working with a Hatfield based business with a national brand presence to recruit a Customer Services Advisor to join their team.Our client pride themselves on having a good team working ethic, a low staff turnover, and always providing the customer with knowledge and assistance.Duties: To take and process customer orders by either phone, email and/or fax using bespoke software providedAble to place high number of ordersTo learn all product codesObtain correct authorisation and/or order purchase numbers from customers when orders are placed for specific productsTo ensure that the call waiting equipment is continually reviewed and that customer calls are dealt with efficiently, effectively and in a timely mannerEnsure all calls are and customer contact are handled in a polite and efficient mannerBe able to direct internal and external customers to the correct department/personTake responsibility for H & S for your personal welfare and those that work around you, raising any concerns to the relevant managerTo answer all types of customer communications received and carry out the appropriate action, whether it be inputting of customer orders or dealing with customer queries.Ensure that all correct authorisations and/or information is obtained from customers placing orders via the department.Undertake project work as directed by the Customer Excellence Manager.Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
      Randstad are working with a Hatfield based business with a national brand presence to recruit a Customer Services Advisor to join their team.Our client pride themselves on having a good team working ethic, a low staff turnover, and always providing the customer with knowledge and assistance.Duties: To take and process customer orders by either phone, email and/or fax using bespoke software providedAble to place high number of ordersTo learn all product codesObtain correct authorisation and/or order purchase numbers from customers when orders are placed for specific productsTo ensure that the call waiting equipment is continually reviewed and that customer calls are dealt with efficiently, effectively and in a timely mannerEnsure all calls are and customer contact are handled in a polite and efficient mannerBe able to direct internal and external customers to the correct department/personTake responsibility for H & S for your personal welfare and those that work around you, raising any concerns to the relevant managerTo answer all types of customer communications received and carry out the appropriate action, whether it be inputting of customer orders or dealing with customer queries.Ensure that all correct authorisations and/or information is obtained from customers placing orders via the department.Undertake project work as directed by the Customer Excellence Manager.Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
      • hatfield, east of england
      • temporary
      • £9.86 per hour
      • randstad business support
      Do you have customer service experience? Do you have administration experience? Are you a strong communicator? If yes, then this could be the job for you!This is an excellent opportunity for you to join Hertfordshire Police!Role:Witness Care OfficerLocation:Hatfield Police StationRate: £9.86phContract length:6 MonthsMain purpose of the role:To contribute to achieving the vision, purpose and values of Bedfordshire and Hertfordshire police organisations in the delivery of their objectives, by ensuring the effective provision of efficient Witness Care support in relation to Administration of Justice objectives, to deliver an effective outcome with partner agencies so offenders are brought to justice. To contribute to achieving the vision, purpose and values of Bedfordshire Police and Hertfordshire Constabularies.Key ResponsibilitiesProvide a broad range of administrative support to facilitate and coordinate the attendance of witnesses at Court where they are required to give evidence, acting as a single point of contact to provide hearing updates to victims and witnesses, within prescribed time guidelines and in accordance with the Victims' Code of Practice and the Witness CharterConduct needs assessments for witnesses against set criteria, highlighting any relevant information which could impact on case management, to the Case Coordinator or Crown Prosecution ServiceProvide professional advice in relation to Criminal Justice processes, specifically in relation to Witness CareEffectively operate and maintain ICT systems to ensure accuracy. To include obtaining and submitting information from/to internal and external partners, and victims and witnesses, and ensuring accurate details are entered onto the relevant system(s) expeditiouslyTo evaluate and process incoming queries and information from a variety of different sources. Assessing the information, applying national criteria in relation to vulnerable and intimidated witnesses where appropriate, and either dealing with them or disseminating them to the most appropriate recipient, in an expedient manner in order to minimise any riskProvide resilience within the Case Management teams by performing Administration of Justice duties if and when required to do soEntry RequirementsExperience of working in an administrative role, including operating word processing packagesAbility to demonstrate excellent customer serviceApply now! And a member of the team will be in touch to discuss next steps.Randstad Business Support is acting as an Employment Business in relation to this vacancy.
      Do you have customer service experience? Do you have administration experience? Are you a strong communicator? If yes, then this could be the job for you!This is an excellent opportunity for you to join Hertfordshire Police!Role:Witness Care OfficerLocation:Hatfield Police StationRate: £9.86phContract length:6 MonthsMain purpose of the role:To contribute to achieving the vision, purpose and values of Bedfordshire and Hertfordshire police organisations in the delivery of their objectives, by ensuring the effective provision of efficient Witness Care support in relation to Administration of Justice objectives, to deliver an effective outcome with partner agencies so offenders are brought to justice. To contribute to achieving the vision, purpose and values of Bedfordshire Police and Hertfordshire Constabularies.Key ResponsibilitiesProvide a broad range of administrative support to facilitate and coordinate the attendance of witnesses at Court where they are required to give evidence, acting as a single point of contact to provide hearing updates to victims and witnesses, within prescribed time guidelines and in accordance with the Victims' Code of Practice and the Witness CharterConduct needs assessments for witnesses against set criteria, highlighting any relevant information which could impact on case management, to the Case Coordinator or Crown Prosecution ServiceProvide professional advice in relation to Criminal Justice processes, specifically in relation to Witness CareEffectively operate and maintain ICT systems to ensure accuracy. To include obtaining and submitting information from/to internal and external partners, and victims and witnesses, and ensuring accurate details are entered onto the relevant system(s) expeditiouslyTo evaluate and process incoming queries and information from a variety of different sources. Assessing the information, applying national criteria in relation to vulnerable and intimidated witnesses where appropriate, and either dealing with them or disseminating them to the most appropriate recipient, in an expedient manner in order to minimise any riskProvide resilience within the Case Management teams by performing Administration of Justice duties if and when required to do soEntry RequirementsExperience of working in an administrative role, including operating word processing packagesAbility to demonstrate excellent customer serviceApply now! And a member of the team will be in touch to discuss next steps.Randstad Business Support is acting as an Employment Business in relation to this vacancy.
      • ipswich, east of england
      • temporary
      • £9.00 - £10.00, per hour, + Holidays
      • randstad financial services
      Customer Service Advisors needed!My client is committed to helping customers build for their future, which means a great opportunity for you to make a real difference.Job Responsibilities:Manage Inbound customer queries relating to their accounts and products, keeping it simple and making it easier to do business with the clientComplete telephony, digital and admin based tasks to service customer queriesTake ownership of customer problems, solving them at first point of contact and escalate when requiredBuild long lasting professional relationships with customers that will exceed their expectationsDeal with customer data ethically and in accordance with the FSA requirementsSkills:Strong Communication To apply please email shannon.carroll@randstadfp.com Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
      Customer Service Advisors needed!My client is committed to helping customers build for their future, which means a great opportunity for you to make a real difference.Job Responsibilities:Manage Inbound customer queries relating to their accounts and products, keeping it simple and making it easier to do business with the clientComplete telephony, digital and admin based tasks to service customer queriesTake ownership of customer problems, solving them at first point of contact and escalate when requiredBuild long lasting professional relationships with customers that will exceed their expectationsDeal with customer data ethically and in accordance with the FSA requirementsSkills:Strong Communication To apply please email shannon.carroll@randstadfp.com Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
      • cambridge, east of england
      • temporary
      • £130 per day
      • randstad education
      Can you drive? Do you have a DBS on the update service? Are you flexible and wanting immediate work?Covid test assistants are required across Cambridge & Peterborough and if you are answering yes to the above questions above please apply now!Benefits for you:Training provided Flexible assignments DBS£130 per dayPaid for the time you are there regardless of number of tests Chance to give back and gain some experience during a tough time What are your responsibilities?Ensure testing takes place and are administered correctlyDriving round with testing kits both to and from housesDropping them off at an already established loading bayBe able to work an appWhat is required?DBS on the update serviceBusiness car insuranceTesting training which we will provide online Professional/personal reference covering the last 12 months of employmentIf you are interested please apply now or email me on alex.mcmahon1@randstadeducation.co.uk or ring me on 0161 200 1930 and ask for Alex - I am based in Manchester but I am the Candidate Consultant for the Covid Project.
      Can you drive? Do you have a DBS on the update service? Are you flexible and wanting immediate work?Covid test assistants are required across Cambridge & Peterborough and if you are answering yes to the above questions above please apply now!Benefits for you:Training provided Flexible assignments DBS£130 per dayPaid for the time you are there regardless of number of tests Chance to give back and gain some experience during a tough time What are your responsibilities?Ensure testing takes place and are administered correctlyDriving round with testing kits both to and from housesDropping them off at an already established loading bayBe able to work an appWhat is required?DBS on the update serviceBusiness car insuranceTesting training which we will provide online Professional/personal reference covering the last 12 months of employmentIf you are interested please apply now or email me on alex.mcmahon1@randstadeducation.co.uk or ring me on 0161 200 1930 and ask for Alex - I am based in Manchester but I am the Candidate Consultant for the Covid Project.
      • ipswich, east of england
      • temporary
      • £9.00 - £9.50 per hour
      • randstad financial services
      Customer Service Advisors needed!My client is committed to helping customers build for their future, which means a great opportunity for you to make a real difference.Job Responsibilities:Manage Inbound customer queries relating to their accounts and products, keeping it simple and making it easier to do business with the clientComplete telephony, digital and admin based tasks to service customer queriesTake ownership of customer problems, solving them at first point of contact and escalate when requiredBuild long lasting professional relationships with customers that will exceed their expectationsDeal with customer data ethically and in accordance with the FSA requirementsTo apply please email christopher.sliney@randstadfp.com Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
      Customer Service Advisors needed!My client is committed to helping customers build for their future, which means a great opportunity for you to make a real difference.Job Responsibilities:Manage Inbound customer queries relating to their accounts and products, keeping it simple and making it easier to do business with the clientComplete telephony, digital and admin based tasks to service customer queriesTake ownership of customer problems, solving them at first point of contact and escalate when requiredBuild long lasting professional relationships with customers that will exceed their expectationsDeal with customer data ethically and in accordance with the FSA requirementsTo apply please email christopher.sliney@randstadfp.com Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
      • lowestoft, east of england
      • permanent
      • £25,000 - £31,500, per year, Additional Benefits
      • randstad business support
      Your new companyA leading energy company with a track record of success.Due to growth, they are looking for a Contact Centre Manager to join their team in Lowestoft.Your new role:Your day to day duties will include;Leading and motivating the teamLiaising and collaborating with internal stakeholdersDealing with any customer escalations and complaintsWhat you need to succeed:Your experience in a similar role will drive your success. You will be savvy with performance management, customer service and have strong contact centre experienceWhat you will get in return:You will be offered a permanent contract with a salary of £25k to £31.5k, alongside other permanent staff member benefits. You will be working for a leading energy provider with a high employee retention rate, alongside excellent internal progression opportunities.What you need to do now:Please click apply now to send your CV to Kirsty and I will get back to you as soon as I can. Thanks!Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      Your new companyA leading energy company with a track record of success.Due to growth, they are looking for a Contact Centre Manager to join their team in Lowestoft.Your new role:Your day to day duties will include;Leading and motivating the teamLiaising and collaborating with internal stakeholdersDealing with any customer escalations and complaintsWhat you need to succeed:Your experience in a similar role will drive your success. You will be savvy with performance management, customer service and have strong contact centre experienceWhat you will get in return:You will be offered a permanent contract with a salary of £25k to £31.5k, alongside other permanent staff member benefits. You will be working for a leading energy provider with a high employee retention rate, alongside excellent internal progression opportunities.What you need to do now:Please click apply now to send your CV to Kirsty and I will get back to you as soon as I can. Thanks!Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      • lowestoft, east of england
      • permanent
      • £25,000 - £31,500, per year, Additional Benefits
      • randstad business support
      Your new companyA leading energy company with a track record of success.Due to growth, they are looking for a Contact Centre Manager to join their team in Lowestoft.Your new role:Your day to day duties will include;Leading and motivating the teamLiaising and collaborating with internal stakeholdersDealing with any customer escalations and complaintsWhat you need to succeed:Your experience in a similar role will drive your success. You will be savvy with performance management, customer service and have strong contact centre experienceWhat you will get in return:You will be offered a permanent contract with a salary of £25k to £31.5k, alongside other permanent staff member benefits. You will be working for a leading energy provider with a high employee retention rate, alongside excellent internal progression opportunities.What you need to do now:Please click apply now to send your CV to Kirsty and I will get back to you as soon as I can. Thanks!Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      Your new companyA leading energy company with a track record of success.Due to growth, they are looking for a Contact Centre Manager to join their team in Lowestoft.Your new role:Your day to day duties will include;Leading and motivating the teamLiaising and collaborating with internal stakeholdersDealing with any customer escalations and complaintsWhat you need to succeed:Your experience in a similar role will drive your success. You will be savvy with performance management, customer service and have strong contact centre experienceWhat you will get in return:You will be offered a permanent contract with a salary of £25k to £31.5k, alongside other permanent staff member benefits. You will be working for a leading energy provider with a high employee retention rate, alongside excellent internal progression opportunities.What you need to do now:Please click apply now to send your CV to Kirsty and I will get back to you as soon as I can. Thanks!Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      • chelmsford, east of england
      • temporary
      • £9.50 per hour
      • randstad business support
      Our client, a utilities company are currently recruiting for Covid testing operatives.As a testing operative, you will be responsible for supporting the preparation and analysis of test samples, and recording of results.Main duties:- Receive samples and prepare for analysis.- Time sample and indicate when ready for sample analysis- Read the result on test device and records results- Enter result on to digital or manual solution- Ensure safe clinical measures, including the practising of social distancing and donning full PPEFull training will be provided for this role.Preferred experience:- Experience in clinical setting preferred but not essential- Experience in understanding operational procedures- Experience with data recording/entry - comfortable using digital technology to record results.If you are interested in the position, please apply today!Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      Our client, a utilities company are currently recruiting for Covid testing operatives.As a testing operative, you will be responsible for supporting the preparation and analysis of test samples, and recording of results.Main duties:- Receive samples and prepare for analysis.- Time sample and indicate when ready for sample analysis- Read the result on test device and records results- Enter result on to digital or manual solution- Ensure safe clinical measures, including the practising of social distancing and donning full PPEFull training will be provided for this role.Preferred experience:- Experience in clinical setting preferred but not essential- Experience in understanding operational procedures- Experience with data recording/entry - comfortable using digital technology to record results.If you are interested in the position, please apply today!Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

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