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2 jobs found in Avonmouth, South West

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    • bristol, south west
    • permanent
    • £8.91 - £11.00 per hour
    • woven
    Inbound Customer Service Adviser Location: BristolWorking hours: 37.5 hours, various shifts available between Monday to Sunday. January 2022 start dates.Pay Rate: £8.91ph + bonus (OTE £10ph)Are you looking for a career change? Do you have transferable skills?Would you like to work somewhere that offers genuine career progression and advancement opportunities?Where people are genuinely rewarded for their achievements and hard work?What you will be doing as Inbound Customer Service Adviser:As a Customer Service Adviser you will be the first point of contact for our customers via, chat, email, Facebook messenger and telephone - ensuring customers have the best experience possible! You will be dealing with questions, queries and complaints, as well as advising customers on products, up-selling options and the latest deals available! In addition to voice calls you will be working on email, chat, social and private messaging.You'll be given in depth training from day one, to set you up for success, and then on-going support working in a friendly and growth orientated environment. Many of our consultants have progressed upward and sideways in our business already.About YouYou'll be naturally passionate about delivering exceptional levels of customer service. You will need exceptional problem-solving skills to ensure we fix our customers' problems at first contact with minimal escalation!You will be a confident individual, with drive and enthusiasm to ensure targets are met! You will need excellent communication skills. This role is varied, where everyday can be different so the ability to think on your feet, multi-task and problem solve are an absolute must. Inbound Customer Service Adviser Key Attributes: Strong communication skillsExcellent customer service skillsThe ability to problem-solve and multitask effectivelyDigital savvy, and confident with social mediaPassionate about great customer serviceWork confidently in a team, and want to add value to itWoven understand their best people come from a variety of backgrounds and are willing to consider all sorts of previous experience. If you're a natural communicator and enjoy talking to people, we would love to hear from you. In depth training is provided so you'll be feeling confident and raring to go from day one.Benefits:Woven do benefits differently - they focus on your health, wealth, and self. Benefits+ is their bespoke benefits platform that puts you first. 23 days holiday rising to 25 days after 5 years' service3% pension employer and 5% pension employee contribution4 x basic salary life assuranceUp to 5% performance profit shareGym & restaurant discountsSavings clubs and holiday tradingFree tea, coffee & fruitEye care schemeBenefits are dependent on contract and campaign employed on, will be confirmed at offer stage.*For an immediate interview send your CV now via the APPLY BUTTON*Please be aware that as part of the internal recruitment process, should you apply for a role, you are giving your consent to your employment records being accessed if requested.Woven are committed to equal employment opportunities regardless of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability, sex, or gender identity. If you have a disability or any reasonable adjustment that requires accommodating through the application process, please contact us.
    Inbound Customer Service Adviser Location: BristolWorking hours: 37.5 hours, various shifts available between Monday to Sunday. January 2022 start dates.Pay Rate: £8.91ph + bonus (OTE £10ph)Are you looking for a career change? Do you have transferable skills?Would you like to work somewhere that offers genuine career progression and advancement opportunities?Where people are genuinely rewarded for their achievements and hard work?What you will be doing as Inbound Customer Service Adviser:As a Customer Service Adviser you will be the first point of contact for our customers via, chat, email, Facebook messenger and telephone - ensuring customers have the best experience possible! You will be dealing with questions, queries and complaints, as well as advising customers on products, up-selling options and the latest deals available! In addition to voice calls you will be working on email, chat, social and private messaging.You'll be given in depth training from day one, to set you up for success, and then on-going support working in a friendly and growth orientated environment. Many of our consultants have progressed upward and sideways in our business already.About YouYou'll be naturally passionate about delivering exceptional levels of customer service. You will need exceptional problem-solving skills to ensure we fix our customers' problems at first contact with minimal escalation!You will be a confident individual, with drive and enthusiasm to ensure targets are met! You will need excellent communication skills. This role is varied, where everyday can be different so the ability to think on your feet, multi-task and problem solve are an absolute must. Inbound Customer Service Adviser Key Attributes: Strong communication skillsExcellent customer service skillsThe ability to problem-solve and multitask effectivelyDigital savvy, and confident with social mediaPassionate about great customer serviceWork confidently in a team, and want to add value to itWoven understand their best people come from a variety of backgrounds and are willing to consider all sorts of previous experience. If you're a natural communicator and enjoy talking to people, we would love to hear from you. In depth training is provided so you'll be feeling confident and raring to go from day one.Benefits:Woven do benefits differently - they focus on your health, wealth, and self. Benefits+ is their bespoke benefits platform that puts you first. 23 days holiday rising to 25 days after 5 years' service3% pension employer and 5% pension employee contribution4 x basic salary life assuranceUp to 5% performance profit shareGym & restaurant discountsSavings clubs and holiday tradingFree tea, coffee & fruitEye care schemeBenefits are dependent on contract and campaign employed on, will be confirmed at offer stage.*For an immediate interview send your CV now via the APPLY BUTTON*Please be aware that as part of the internal recruitment process, should you apply for a role, you are giving your consent to your employment records being accessed if requested.Woven are committed to equal employment opportunities regardless of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability, sex, or gender identity. If you have a disability or any reasonable adjustment that requires accommodating through the application process, please contact us.
    • avonmouth, south west
    • permanent
    • £19,000 - £19,500, per year, +BONUS!!!
    • randstad business support
    Are you passionate about customer care? Do you have experience in a customer service focused role? Are you looking to get straight into employment before Christmas?The Role To ensure all calls are dealt with promptly, efficiently and courteously, with the aim of having first time resolution for all calls To be flexible and adaptable to the Customer Care Centre needs To proficiently advise on accessory products when requiredProvide an efficient service when dealing with the registering of all new customer accountsTo ensure our customer support service is met Process all orders with high levels of accuracy and inline with the normal ordering patterns To monitor customer feedback and report back Effectively deal with and log any complaints received taking accountability to ensure resolution Ensure Data Protection and confidentiality is maintained at all timesNew customer Forms and daily dispatch notes are scanned to the electronic filing system Any other duties deemed reasonable and necessary when required.The Person Customer care advisor work history Honesty Empathy Confidence Initiative Attention to detail. The ability to communicate to all levels Ability handle complex situationsApply Now!For more information contact Chloe Whitlow, at Randstad 02920877518Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
    Are you passionate about customer care? Do you have experience in a customer service focused role? Are you looking to get straight into employment before Christmas?The Role To ensure all calls are dealt with promptly, efficiently and courteously, with the aim of having first time resolution for all calls To be flexible and adaptable to the Customer Care Centre needs To proficiently advise on accessory products when requiredProvide an efficient service when dealing with the registering of all new customer accountsTo ensure our customer support service is met Process all orders with high levels of accuracy and inline with the normal ordering patterns To monitor customer feedback and report back Effectively deal with and log any complaints received taking accountability to ensure resolution Ensure Data Protection and confidentiality is maintained at all timesNew customer Forms and daily dispatch notes are scanned to the electronic filing system Any other duties deemed reasonable and necessary when required.The Person Customer care advisor work history Honesty Empathy Confidence Initiative Attention to detail. The ability to communicate to all levels Ability handle complex situationsApply Now!For more information contact Chloe Whitlow, at Randstad 02920877518Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

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