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        • shirley, west midlands
        • temporary
        • £11.51 - £11.52 per hour
        • randstad business support
        We are delighted to be recruiting and working with a hugely successful business within the fitness & gym apparelsector. This amazing brand has been recognised nationwide & globally for its success and growth in recent years and is now looking to expand it's online customer service team for an upcoming sale. As a customer support agent, your rolewithin the business will be to help resolve online queries from their huge customer base.ResponsibilitiesAssist customers with online queries relating to but not inclusive of; orders, product information, salesinformationYou will be tasked with resolving tickets (customer issues) on a daily basisYou will need to immerse yourself in the software and systems of the business; It may be useful if you aresocial media savvy as the businesses system mimics the various platformsYou will be expected to interact with customers on their web based platform, show excellent customerservice and help the customers find the solution to their problemBe inventive and creative this company is all for new ideas to boost productivity so if you have an idea makeit heard.What does the company want?Someone who is customer focused and has a passion for customer serviceExcellent written English skills - As this is a web/computer based role it is imperative your English is second to none!Computer literateAble to communicate with the companies target demographicWeb based customer service is advantageous but not essentialVery flexible regarding working different shiftsIf you're looking for a 9-5 role, this isn't the job for you. Customer queries come from all across the globe, 24/7 365.Therefore you'll need to be flexible and comfortable working shifts: Shifts are between the hours of 6am - midnight.You will also need to be comfortable with working weekends.This truly is a great opportunity for someone who has a passion for customer service. So don't delay apply now.Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        We are delighted to be recruiting and working with a hugely successful business within the fitness & gym apparelsector. This amazing brand has been recognised nationwide & globally for its success and growth in recent years and is now looking to expand it's online customer service team for an upcoming sale. As a customer support agent, your rolewithin the business will be to help resolve online queries from their huge customer base.ResponsibilitiesAssist customers with online queries relating to but not inclusive of; orders, product information, salesinformationYou will be tasked with resolving tickets (customer issues) on a daily basisYou will need to immerse yourself in the software and systems of the business; It may be useful if you aresocial media savvy as the businesses system mimics the various platformsYou will be expected to interact with customers on their web based platform, show excellent customerservice and help the customers find the solution to their problemBe inventive and creative this company is all for new ideas to boost productivity so if you have an idea makeit heard.What does the company want?Someone who is customer focused and has a passion for customer serviceExcellent written English skills - As this is a web/computer based role it is imperative your English is second to none!Computer literateAble to communicate with the companies target demographicWeb based customer service is advantageous but not essentialVery flexible regarding working different shiftsIf you're looking for a 9-5 role, this isn't the job for you. Customer queries come from all across the globe, 24/7 365.Therefore you'll need to be flexible and comfortable working shifts: Shifts are between the hours of 6am - midnight.You will also need to be comfortable with working weekends.This truly is a great opportunity for someone who has a passion for customer service. So don't delay apply now.Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        • sutton coldfield, west midlands
        • permanent
        • £19,000 - £22,000 per year
        • randstad business support
        We are looking for an experienced Customer Service Coordinator/ Administrator to join our leading and well established and successful company in Minworth, near Sutton Coldfield.£19,000 - £22,000 8.30am - 5:00pm Mon - Fri Parkingpermanent roleTraining in customs clearance Your responsibilities:Working as part of the exports team Organise shipping documents, and book in the jobs on specialist IT systemCoordination workProviding a high level of customer serviceLiaising with customers to coordinate/update on shipmentsObtain quotations from both domestic and overseas suppliers/agentsCustoms clearance entry - training will be providedAnswer telephone and Email correspondenceChecking and raising invoiceProviding full administrative support About you?Excellent customer service and coordination skillsExperience in Freight Forwarding / Export/ Imports is advantageousYou must be passionate about the world of logistics Excellent administration and communication skillsIT literate (all Microsoft Applications)Able to work in a fast paced environmentAbility work as part of a small teamMeticulous attention to detailQuick learnerCoordination experienceAbility to prioritise tasksPositive 'Can Do' attitude, passionate, confident, determinedDon't miss out on the fantastic opportunity - get in touch today! Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        We are looking for an experienced Customer Service Coordinator/ Administrator to join our leading and well established and successful company in Minworth, near Sutton Coldfield.£19,000 - £22,000 8.30am - 5:00pm Mon - Fri Parkingpermanent roleTraining in customs clearance Your responsibilities:Working as part of the exports team Organise shipping documents, and book in the jobs on specialist IT systemCoordination workProviding a high level of customer serviceLiaising with customers to coordinate/update on shipmentsObtain quotations from both domestic and overseas suppliers/agentsCustoms clearance entry - training will be providedAnswer telephone and Email correspondenceChecking and raising invoiceProviding full administrative support About you?Excellent customer service and coordination skillsExperience in Freight Forwarding / Export/ Imports is advantageousYou must be passionate about the world of logistics Excellent administration and communication skillsIT literate (all Microsoft Applications)Able to work in a fast paced environmentAbility work as part of a small teamMeticulous attention to detailQuick learnerCoordination experienceAbility to prioritise tasksPositive 'Can Do' attitude, passionate, confident, determinedDon't miss out on the fantastic opportunity - get in touch today! Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        • birmingham, west midlands
        • temp to perm
        • £10.63 - £10.63, per hour, + HOLIDAY PAY
        • randstad cpe
        HELPDESK OPERATIVE REQUIREDOur multinational Facilities Management client is seeking a Helpdesk one of their reputable sites. Do you have previous experience in FM?General:Reports directly to the Workflow Supervisor and will be responsible for receiving, logging, and updating Workflow requests, whilst ensuring that the operation supports and complies with the Contract specification. The successful candidate will also plan and dispatch all work that is logged on the Helpdesk.Benefits & Details 7am - 5pm ( shift pattern )5 out of 7 days£10.97 per hour + holiday payLocal to public transportLocal shops and restaurantsOpportunity to bring a high degree of exposure to your CVSkills RequiredExceptional organisational skills.Ability to handle conflicting workloads and to work under pressure.An excellent telephone manner with the ability to communicate effectively at all levels delivering flawless customer service at all timesStrong communications skills and plain English writing skills.Effective communication and presentation skills.If you are interested in this position, Please use the apply button below. Alternatively you can call Kay on 01489 560 180 Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
        HELPDESK OPERATIVE REQUIREDOur multinational Facilities Management client is seeking a Helpdesk one of their reputable sites. Do you have previous experience in FM?General:Reports directly to the Workflow Supervisor and will be responsible for receiving, logging, and updating Workflow requests, whilst ensuring that the operation supports and complies with the Contract specification. The successful candidate will also plan and dispatch all work that is logged on the Helpdesk.Benefits & Details 7am - 5pm ( shift pattern )5 out of 7 days£10.97 per hour + holiday payLocal to public transportLocal shops and restaurantsOpportunity to bring a high degree of exposure to your CVSkills RequiredExceptional organisational skills.Ability to handle conflicting workloads and to work under pressure.An excellent telephone manner with the ability to communicate effectively at all levels delivering flawless customer service at all timesStrong communications skills and plain English writing skills.Effective communication and presentation skills.If you are interested in this position, Please use the apply button below. Alternatively you can call Kay on 01489 560 180 Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

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