Senior Implementation Consultant
Location: UK - Hammersmith/Hybrid
Employment Type: Contract
We are seeking a Senior Implementation Consultant to join a leading global digital solutions provider and contribute to projects with major clinical trial and life sciences clients. You'll be responsible for guiding the implementation of advanced clinical trial software, leading complex client projects, and ensuring seamless delivery of solutions that improve patient experiences and accelerate breakthroughs.
Key Responsibilities
- Lead high‑complexity projects, challenging builds, and difficult initiatives at SME level.
- Consult with clients, providing guidance on best‑practice implementation of clinical trial software.
- Collaborate with project managers and cross‑functional teams during implementation and enablement.
- Participate in client governance meetings and contribute to client standards development.
- Mentor and support Implementation Consultants, providing oversight and training.
- Author, adapt, and validate specifications based on client requirements, including functional test cases.
- Support developers and cross‑functional teams during configuration and implementation.
- Ensure timely completion of deliverables within project timelines and budgets.
- Assist customers during user acceptance testing, resolving issues and answering queries.
- Communicate project status to stakeholders and enforce SOPs, processes, and policies.
- Own multiple, complex customer‑facing projects and drive process improvements across portfolios.
Key Competencies / Requirements
- Rave Certification (must‑have)
- Experience in building studies (must‑have)
- 5 years' experience working with clinical trials in an implementation or services delivery role
- Expert knowledge of clinical trial processes, data collection, standards, and preparation for analysis
- Strong understanding of data management plans and customer specifications
- Ability to translate technical R&D features into real‑world client solutions
- Solid analytical and technical skills with regard to software applications
- Demonstrated collaboration, team‑building, and mentoring capabilities
- Strong organizational and time management skills; self‑motivated and able to work autonomously
- Experience working to SOPs and adaptable to changing business needs
- Bachelor's degree minimum (Master's preferred)
This is an urgent vacancy and we are looking for immediately available candidates. If you are interested, please apply directly to the ad.
Randstad Technologies is acting as an Employment Business in relation to this vacancy.
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