The post holder will report to the Assistant Director - Waste and Street Scene within the Place
and Economy Directorate. The Service is responsible for managing and delivering Cumberland
Council's domestic and trade waste collection duties.
Purpose of this post
To lead and transform Cumberland Council's domestic and trade waste and recycling collections
...
operations to enhance environmental sustainability for the Local Authority area and operational
efficiency of the Council.
This role involves ensuring efficient and sustainable waste collection, and recycling services,
whilst driving initiatives to modernise and improve service delivery. The Service Manager will
implement policy and assist with its continued development, stakeholder engagement, and ensure
the optimum performance of the new operating and service delivery model for waste collections.
Key job specific accountabilities
Be an active member of the Place and Economy Department Management Team, providing
input that shapes and develops a high performing and empowered Council, delivering an
excellent service for the residents and communities through an ambitious, integrated and
successful waste service.
Act as an operational lead for domestic and trade waste operations, maintaining compliance
with all current and new legislation and regulations related to the collection of waste and
continuing to enhance service delivery, which optimises efficiency of the waste services
across Cumberland.
Manage and optimise the waste collections budget, allocating a range of resources
appropriately and identifying additional funding strategies/income/efficiencies, ensuring that
financial targets are met, and the financial health of Cumberland Council is protected.
Support the development and implementation of the Waste function's strategy, plans,
objectives, policies, systems and processes to deliver council priorities, ensuring they meet
internal and external reporting requirements comply with external legislative and regulatory
Cumberland Council
frameworks.
As per the Councils operating model put customer experience and outcomes at the heart of
the new waste and recycling collections operating model and service design/delivery,
removing barriers and enabling staff to be entrepreneurial and innovative and work with
stakeholders across departmental and organisational boundaries to co-design inclusive and
joined-up services that are efficient, effective and meet the needs of residents and
communities.
Inspire, motivate and develop functional leaders and staff, to create an empowering,
enterprising, modern and learning culture that enables staff to perform at their best and
therefore both deliver excellent services to residents as well as retain and attract the best
talent for the Council.
Identify developments across the Waste Management external landscape, anticipating future
issues, promoting innovative new approaches and positively challenging current thinking to
deliver better services and outcomes for Cumberland communities.
Foster and cultivate relationships in line with Cumberland values with a range of stakeholders
to enable the smooth delivery of the new waste services model, build a positive reputation for
the service, and to enable new opportunities that will deliver efficient and effective enabling
services for the Council.
Negotiate and collaborate with Cumberland residents, Members, other Council departments,
and external stakeholders to develop joined up solutions that effectively serve the
Cumberland community.
To identify relevant expiring disposal contract in good time and organise effective and timely
procurement of suppliers
Ensure that suitable and sufficient assessments of risk are carried out in relation to their
operations, activities and premises, and that the control measures which they identify are
adequately communicated and implemented, and that a written record of these assessments
is maintained and the assessments periodically reviewed.
All Employees have a duty to take care of their own health and safety and that of others who
may be affected by your actions at work. Employees must co-operate with employers and co-
workers to help everyone meet their legal requirements.
Please note annual targets will be discussed during the appraisal process
Key facts and figures of the post
Budget
Responsibilities
Responsible for the delivery of the Waste Collection budget across
Cumberland
Staff
Management
Responsibilities
Responsibility for service, direct line management of staff
Other Support other managers
Essential Criteria - Qualifications, knowledge, experience and expertise
Seasoned professional with expertise in delivering waste services, with a breadth of
operational understanding of all areas that the role covers.
Degree qualifications or equivalent experience in relevant disciplines.
Experience of shaping Waste strategy and objectives, covering a range of services and
activities that have shared objectives.
Experience of leading a function or department within a complex and diverse organisation.
Cumberland Council
Experience of forging partnerships and creating long-lasting relationships and being able to
work across departmental and organisational boundaries to collaborate with and influence key
stakeholders.
In-depth understanding of regulations/legislation and best practice of waste services, with a
thorough understanding of national and local government developments, policy, and emerging
trends.
Ability to use leadership skills to build an understanding of the agendas or motivations of
others in order to keep them motivated and engaged.
Ability to foster an innovative and curious mindset that drives an ambitious and inclusive way
of working and empower staff to see continuous learning as a positive that drives better
solutions and outcomes.
Strong organisational and political acumen, with the ability to work with elected Members and
interest groups to build consensus and shape services.
Excellent commercial acumen and financial management skills.
Disclosure and Barring Service - DBS Checks
This post does not require a DBS check.
Randstad Care acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Care is an equal opportunities employer and decisions are made on merits alone.
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