the supportive voice in pharmaceutical & call centre.

Our call centre clients are focused on multi-channelled communication while in pharma we continue to meet demand in the growing sector.

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the perfect partner.

Our call centre clients are focused on balancing the need to offer multi-channelled communication, whilst ensuring the consistency of successful customer interaction.

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bespoke resourcing.

Randstad works in partnership to design and deliver first class assessments, induction and training to ensure a continually motivated workforce.

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adding value.

We have successfully developed a bespoke flexible onsite resourcing model for clients where numbers wouldn't normally warrant a dedicated onsite presence.

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In 2014 Randstad Inhouse Services were approached by Hospira a global Pharmaceutical and Medical Devices company who needed to relocate their offices due to a shortage of skills in their current area. It was having a detrimental effect on their business growth. The client was working with a number of generalist and specialised recruitment agencies, however there was a lack of standardised recruitment processes, no consistency in the quality of candidates and very little cost control.

Case study - Hospira
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scaling up.

Our bespoke model enables a dedicated account manager to deliver a total workforce management solution for both temporary and permanent recruitment.

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