Administration Team Leader - Repair Service
Location: East London (Office Based)
Salary: Competitive, up to £34,000
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Contract: Permanent
We are seeking a highly motivated and experienced Administration Team Leader to head up a team of Administrators managing a busy repair service and central service inbox. This is an exciting, permanent opportunity to join a dynamic team covering a major contract in London, undertaking repair and Maintenance works on behalf of local councils and contractors.
The Role: Leading a High-Performing Admin Team
You will be crucial in ensuring the smooth and efficient running of the administrative support for a critical service. Your responsibilities will include:
Motivate, coach, and support your team of Administrators.
Conducting regular 1-2-1 team meetings and performance reviews.
Preparing reports and keeping your line manager appraised of all activity.
Undertaking weekly audits of your team's work, promptly addressing any errors.
Managing the communal repairs mailboxes, ensuring timely responses.
Ensuring the team continuously delivers exceptional customer service.
What We Offer You: Rewards & Benefits
This role offers a competitive salary and a fantastic benefits package designed for your well-being and security:
What You'll Need to Succeed (About You):
We are looking for a dedicated and proven leader with a can-do approach and a passion for customer service excellence:
Similar Experience: Must have experience and be able to show evidence of leading a small team, ideally in a similar administrative or service/repairs sector.
Excellent Customer Service skills and a proactive approach to problem-solving are essential.
Ability to prioritise issues effectively and meet tight deadlines.
Comfortable working in a fast-paced environment and under pressure.
Efficient on various IT systems and able to track data accurately.
Willing to go the extra mile to deal with difficult situations.
Full-time office based role in East London: Hours are 8:00 AM - 5:00 PM.
If you are a proactive and experienced Administrator ready to step up and lead a vital team, apply today! If interested call Anusha on 07441928481 or email on
Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
Candidates must be eligible to live and work in the UK.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.