We are looking for a highly organized and tech-savvy Senior Administrator to join our team in Durham. This role is pivotal in supporting our frontline social care services-including Fostering, Adoption, and Residential Care-by ensuring that case management and data integrity are maintained at the highest standards.
This is a Remote/Hybrid position. Under our current policy, you will typically work remotely allowing for a flexible work-life balance while staying connected to your team.
Key Responsibilities
Case Management Oversight: Act as the lead administrator for the CHARMS case management system, ensuring all records for children and carers are accurate and up to date.
Data & Compliance: Manage complex data entry, conduct audits, and generate regulatory reports for Ofsted or management review.
Staff Supervision: Provide guidance and first-line management to a small team of administrative assistants to ensure efficient service delivery.
Multidisciplinary Liaison: Coordinate with social workers, foster carers, and external agencies to streamline communication and support planning.
Essential Requirements
CHARMS Software Experience: You MUST have proven experience using the CHARMS case management system. Candidates without this specific software experience will not be considered for this priority role.
Senior Admin Background: Extensive experience in a senior administrative or coordinator role, preferably within a local authority or social care setting.
Qualifications: NVQ Level 3 in Business Administration or equivalent experience.
Technical Proficiency: Strong IT skills, particularly in Microsoft Excel and secure database management.
Randstad Care acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Care is an equal opportunities employer and decisions are made on merits alone.
Did you know that Randstad Care have been awarded a place on the National Clinical Staffing Framework for the NHS? This means we will be able to bring you more opportunities within nursing & midwifery and clinical staffing.
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