Looking to recruit a Helpdesk Team Leader to lead a group of Administrators managing a busy repair service on a Permanent basis
Offering a competitive salary of £34,000 + 24 Holiday & Bank Hols, Enhanced Pension Plan, Private Health care and more
This is an exciting opportunity to join a dynamic team, covering a major contract in London that undertakes repair and Maintenance works on behalf of local councils and contractors.
- You will motivate, coach and support the team, carrying out regular 1-2-1 team meetings, prepare reports while keeping your line manager appraised of activity.
- Undertake audits of your team's work, to be carried out weekly and any errors brought to your team's attention.
- Manage the communal repairs mailboxes.
- Be able to deliver exceptional customer service and make sure this is upheld by the team continuously
About you:
- Have a similar experience and able to show evidence of leading a small team ideally in a similar role/ sector
- Excellent Customer Service skills with a can-do approach to problem solving is essential.
- Efficient on various IT systems and able to track data
- Full time office based role in East London - 8am - 5pm
To hear more about this role, please attach an updated cv and we will be in touch!
Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
Candidates must be eligible to live and work in the UK.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
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